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OWNER'S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it for future
reference.
55VSH7J
55VSM5J
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG 55VSH7J

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55VSH7J 55VSM5J www.lg.com Copyright © 2021 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY PRECAUTIONS ....3 LICENSES ........39 - Precautions for the AC Adapter and Power ..4 - Precautions for Moving the Product ......6 - Precautions for Installing the Product ....7 - Precautions for Cleaning the Product ....9 - Precautions for Using the Product.......10 - Precautions for Using the Remote control ..12 - Precautions for Experiencing Image Retention .............13...
  • Page 3: Safety Precautions

    SAFETY PRECAUTIONS The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 4: Precautions For The Ac Adapter And Power

    • Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorised service center for a replacement.
  • Page 5 • If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. - Otherwise, this may cause a fire or electric shock due to damage to the product. • Keep the power cord or AC adapter away from any heating devices. - The cord coating may melt and cause fire or electric shock.
  • Page 6: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Contact the service center before moving the product. - It may cause electric shock and damage the product. • Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. - You may be electrocuted or the product can be damaged.
  • Page 7: Precautions For Installing The Product

    Precautions for Installing the Product WARNING • Contact the service center before installing the product. - It can cause electric shock and damage the product. • Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen.
  • Page 8 CAUTION • Install the product where no Electromagnetic Interference occurs. • If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing. Please do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.
  • Page 9: Precautions For Cleaning The Product

    Precautions for Cleaning the Product WARNING • Keep the product clean at all times. - If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. • When you need to clean the inside of the product, you must contact the service center. - Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product.
  • Page 10: Precautions For Using The Product

    Precautions for Using the Product WARNING • Do not use the product in any environment with excessively high temperatures or humidity. - It may cause electrical shock or damage the product. • If you use the product for a long period of time, take a rest from time to time to protect your vision. - Extended viewing could result in impaired vision.
  • Page 11 • Do not use high voltage electrical goods near the product (e.g., a bug zapper). - This may result in product malfunction if it receives an electrical shock. • If there is a gas leak, do not touch the outlet, and open the windows for ventilation. - Otherwise, the product may cause fire or electric shock.
  • Page 12: Precautions For Using The Remote Control

    Precautions for Using the Remote control WARNING • Avoid places with high humidity. - It may cause electrical shock or damage the product. • Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. - It may cause fire and you may be injured.
  • Page 13: Precautions For Experiencing Image Retention

    Precautions for Experiencing Image Retention • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. - Use a screen saver when using the monitor for a prolonged period of time.
  • Page 14: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment.
  • Page 15: Parts And Buttons

    Parts and Buttons • : Change the input signal. • : Accesses the main menus, or saves your input and exits the menus. • : Adjust the up and down. • : Moves left and right. • : Displays the current signal and mode. •...
  • Page 16: Portrait Layout

    Portrait Layout When installing in a portrait layout, rotate the monitor clockwise 90 degrees (when facing the screen). Remove protection pads before Installation Make sure that the protection pads are removed from each corner before installing the product. NOTE • Keep the removed protection pads in case you need to move the product again.
  • Page 17: Storage Method For Panel Protection

    Storage Method for Panel Protection Correct Method If the product needs to be set upright, hold both sides of the product, and tilt backward carefully for. Do not let the panel to touch the floor. Panel When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product facing down.
  • Page 18 Incorrect Method If the product is tilted onto the bezel, the bottom of the panel may be damaged. Panel If the product is tilted toward the corner of the panel, the bottom of the panel may be damaged. Panel...
  • Page 19: Safety And Precaution Guide For Installation

    Safety and Precaution Guide for Installation During installation, ensure any conductive materials (metals, etc.) do not enter through the gaps or vent holes between the panel and the back cover. - Covering the back of the product with a cloth may prevent foreign substances from entering the product and causing malfunction.
  • Page 21: Installing On A Wall

    Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorised LG wall mount and contact your local dealer or qualified personnel to assist with the installation.
  • Page 22 Securing the monitor to a wall (optional) (Depending on model) Insert and tighten the eyebolts, or brackets and bolts on the back of the monitor. - If there are already bolts inserted in the eyebolts’ position, remove the other bolts first. Mount the wall brackets with the bolts to the wall.
  • Page 23: External Equipment Setup

    External Equipment Setup IR Receiver This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable.
  • Page 24: Tiling Displays

    Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Using the screws for attaching the VESA wall mount, mount the set to the wall mount plate or the wall. Screws for attaching the VESA wall mount (M6) (Unit: mm)
  • Page 25 How to Join Sets • Lay the protective sheet on top before installing additional sets. Install the additional sets using the VESA wall mounting screws by using the same method mentioned before. (M4 x L6)
  • Page 26 Adjust the spacing between the sets using the tiling guide, and remove the protective sheet. ≥ 1 mm Complete the 2 x 2 tiling. You can use various options of tiling including 3 x 3 by using the same method. Completeness of the Set (2 x 2 tiling complete) CAUTION •...
  • Page 27 NOTE • The load applied to each set should be supported by the wall mount plate or the wall using a VESA wall mount (600 x 400). • The load applied to each set should be supported by the wall mount plate using a VESA wall mount. (Each set must be firmly mounted to the wall mount plate or the wall.) •...
  • Page 28: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 29 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTING) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (This function is not supported.) After selecting the menu, select and adjust functions. (BACK) Returns to the previous level.
  • Page 30: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 31: Using The Input List

    NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a D-sub 15- pin cable and DVI-D/HDMI cable. •...
  • Page 32: Daisy Chain Monitors

    Daisy Chain Monitors To use multiple products, first connect an external device to the product, connect one end of the supported signal input cable to the connector of the product, and then connect the other end to the connector of the product you wish to connect to.
  • Page 33: Troubleshooting

    TROUBLESHOOTING » Each model may have different points to check. » For information on your PC settings, refer to the Windows Help. Issues Related to Use • The power won’t turn on. - Check if the power cord is correctly plugged into the power outlet. - Try turning the power on after disconnecting the AC adapter and cleaning the contacting port.
  • Page 34 Issues Related to Screen (Colour) • Screen has poor colour resolution (16 colours). - Use PC settings to set the colour to 24 bits (True Colour) or above. • Screen colour is unstable or mono-coloured. - Check the connection status of the signal cable. Or, re-insert the PC graphics card. •...
  • Page 35 Image sticking • After-image appears when the product is turned off. - If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. - When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.
  • Page 36: Product Specifications

    Operating Humidity 10 % to 80 % Storage Temperature -20 °C to 60 °C Storage Humidity 5 % to 85 % 55VSH7J LCD screen Pixel pitch 0.630 mm (H) x 0.630 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz, 2.7A Power consumption On Mode: 210 W (Typ.)
  • Page 37 55VSM5J LCD screen Pixel pitch 0.630 mm (H) x 0.630 mm (V) Power Rated power AC 100-240 V ~ 50/60 Hz, 2.7 A Power consumption On Mode: 200 W (Typ.) Sleep Mode: ≤ 0.5 W Standby Mode: ≤ 0.5 W Dimensions (Width x Height x 1,210.51 mm x 681.22 mm x 86.5 mm / 16.8 kg Depth) / Weight DVI-D / HDMI / DisplayPort / OPS (PC) Support Mode...
  • Page 38 NOTE • When the cable is connected to the DVI-D, HDMI or the DisplayPort, you can select the PC/DTV mode optionally. It is recommended that you select PC mode when connecting to a PC and select DTV mode when connecting to other devices.
  • Page 39 LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 40 This product qualifies for ENERGY STAR®. Changing the factory default configuration and settings or enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR® certification. Refer to ENERGYSTAR.gov for more information on the ENERGY STAR®...

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