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Symptoms
Picture freezes in antenna mode.
The TV does not react to remote
controller commands.
Picture breaks up in DVI mode,
especially when a set top box is
connected.
The picture is jerky or is
corrupted (multiple small square
boxes seen) in ATSC mode.
Some channels are missing
/ are not found.
No Picture, No Sound
Interference,Noisy
Distorted picture,Noisy
No Colour,Normal Sound
Normal Colour,No Sound
Troubleshooting
•Please ensure the antenna is properly connected.
•Please switch off the mains and switch on again.
•Re-install the channels if needed.
•The TV is trying to read the HDCP code sent by the set top
box.
•Please switch off the set top box and switch on again.
•The signal could be weak. Check the DTV signal via Menu
--> Setup --> DTV Signal.
Adjust the direction of your antenna to improve the
signal. Re-install the channels if needed.
•Press the channel number to check if the channel exists, if yes,
go to the Manual Channel Set Menu (Menu-->Setup-->
Manual ch set), and add the channel.
•Go to the Setup Menu (Menu-->Setup) and install the
channels again, searching Air/Cable as appropriate.
•Check the power cord and power outlet.
•Check whether the TV power switch is on.
•Verify the front panel LED is showing blue color.
•Check connections for the selected input source.
•Verify that external signal for the selected input is active.
•Check Video/Audio settings.
•The signal could be weak. Check the DTV signal via Menu
--> Setup --> DTV Signal
Adjust the direction of your antenna to improve the signal
Re-install the channels if needed.
•Check antenna connection, aerial location, and
direction.
•Check and relocate nearby electrical appliances.
•Check fluorescent lights.
•Check cars/motorcycles.
•Check antenna connection, aerial location, and direction
Re-scan Channels.
•Check whether colour setting is at minimum.
•Adjust video menu picture settings or reset to default.
•Check audio input connections.
•Check whether TV audio is in MUTE mode.
•Adjust audio volume to audible level.
15
Checks
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