Canon Pixma iP5200 Series Quick Start Manual page 84

Canon pixma ip5200 photo printer quick start guide
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Troubleshooting
Problem
Cannot print with
Incorrect paper size
Automatic Duplex
is selected
Printing
Printer is not ready
"Error No.: 300"
Printer is not
properly connected
Printer you want to
use is not selected
on the Printer pop-
up menu on the
Print dialog box
Waste ink absorber
almost full
"Error No.: 1700"
Inner Cover is open
when printing
"Error No.: 1851"
starts
Inner Cover is
opened while
"Error No.: 1856"
printing
80
Possible Cause
Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
Check Paper Size on the Page Setup tab in the printer properties dialog box
(Windows) or the Page Setup dialog box (Macintosh) to ensure that it matches
the size of the paper loaded.
The sizes of media suitable for automatic duplex printing are Letter and 5" x 7"/
127.0 x 177.8 mm.
On the Page Setup tab, clear the Automatic check box. Then try printing again.
The manual duplex printing function cannot be used.
Ensure that the POWER lamp lights green.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash green when the printer is initializing. Wait until the
POWER lamp stops flashing.
When the ALARM lamp is flashing orange, an error may have occurred in the
printer. For details on how to resolve the error, refer to
Messages"
Ensure that the printer is securely connected to the computer.
Select iP5200 on the Printer pop-up menu on the Print dialog box.
If iP5200 does not appear on the Printer pop-up menu, do the following to
confirm the printer settings:
1. Select Edit Printer List from the Printer pop-up menu on the Print dialog box.
The Printer List opens.
2. Ensure that the iP5200 is selected in the Printer List.
If iP5200 is not displayed in the Printer List, click Add to add the printer. For
details, refer to the Printer Setup Utility Help in the Mac Help.
The printer has a built-in waste ink absorber to hold the ink used during print
head cleaning, for example. This error message indicates that this ink absorber
is nearly full.
Press the RESUME/CANCEL button to clear the error so you can continue
printing. Before the waste ink absorber becomes completely full, contact the
Customer Care Center.
When you experience this error, you will need to call for servicing to replace the
waste ink absorber and to check the printer for proper operation.
Close the Inner Cover, then press the RESUME/CANCEL button.
Close the Inner Cover, then press the RESUME/CANCEL button.
One page of the print data being sent at the time of the error will be erased, so
print that page again.
Try This
To print on both sides of the page manually, follow the procedure
below.
on page 77.
If using a switching hub or other device, disconnect the printer
and reconnect it directly to the computer and try printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
"Handling Error

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