Snapfon ez4G User Manual
  1. Manuals
  2. Brands
  3. Snapfon Manuals
  4. Cell Phone
  5. ez4G
  6. User manual

Snapfon ez4G User Manual

Hide thumbs Also See for ez4G:
Table of Contents

Advertisement

Quick Links

ez4G
User Manual
EN
V2.0
Build: Snapfon_ez4G_V2.0_20210226_1408

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ez4G and is the answer not in the manual?

Questions and answers

Related Manuals for Snapfon ez4G

Summary of Contents for Snapfon ez4G

  • Page 1 User Manual V2.0 Build: Snapfon_ez4G_V2.0_20210226_1408...
  • Page 2 Welcome to Thank you for your purchase of the Snapfōn® ez4G, the latest evolution in our simple to use, ez big-button senior cell phones. The Snapfōn® ez4G incorporates the latest 4G LTE, VoLTE, WiFi, and GPS. The ez4G is specifically designed for individuals with accessibility needs and all those wanting a simpler cellular phone at a great value.

  • Page 3: Table Of Contents

    Specifications and Features ........
  • Page 4 Tabel of Contents Calling ............16 Contacts .
  • Page 5 Tabel of Contents Settings ............. 37 Sound .
  • Page 6 Tabel of Contents Snapfōn Policies � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 53 Important Safety Information .

  • Page 8: Getting Started

    Getting Started...

  • Page 9: Activating Your Ez4G

    If you've purchased your ez4G from Snapfōn® directly your phone service may already be activated. If you purchased your ez4G from another retailer you may still need to activate your device and an activation guide will be included in the box.

  • Page 10: Ez4G Specifications And Features

    Getting Started ez4G Specifications and Features Specifications: Technical Features: • • Talk Time: 5 Hours Approx. Bluetooth® 4.2 • • Stand by Time: 4-5 days approx. 4G LTE • • Headphone Jack: Standard 3.5mm VoLTE (Voice Over LTE) • •...

  • Page 11: What's In The Box

    Getting Started What’s in the Box USB-C ez4G USB Wall Plug ez4G Quick-Start Guide...

  • Page 12: External Features

    Getting Started Main Camera Lens External Features SOS Button Flash Selfie Camera Lens Lanyard Navigation Anchor Camera Calculator Flashlight Left Select Right Select Call End/Power Volume Voicemail (+/-) Keypad Lock/Unlock Switch Silent/Volume On Lock/Unlock Headphone Charging Jack Doc Connector USB-C Charging Port...

  • Page 13: External Functions

    • USB-C Charging Port and Doc navigating on screen activity. Connector • Call For charging the ez4G. Answer an incoming call or press once • Headphone Jack to open call application, twice to dial For use with any 3.5mm standard last outgoing call.

  • Page 14: Home Screen & Status Bar

    Getting Started Home Screen & Status Bar On the Snapfon ez4G the icons represent a specific function, application, alert, or notification on the phone. These icons are shown both on the Home Screen and in the Status Bar. The Status Bar is located at the top of the display screen and is shown while interacting with menus and applications.

  • Page 15: Ez4G Icons

    Getting Started ez4G Icons Status Bar Icons Messages Home Screen Icons WiFi Silent Mode Do Not Disturb Calling Headphone Vibrate and Voice Airplane VoLTE Connected Ring Over LTE Mode Nearby WiFi Vibrate FM Radio Battery 100% Available Only Playing Percentage...

  • Page 16: Removing Back Cover

    Removing Back Cover Removing the back of the ez4G can be done by locating the slit on the left side of your device. You can use your finger or a tool, such as a paper clip, by inserting into the slit and turning clockwise.

  • Page 17: Battery Installation

    Getting Started Battery Installation Insert battery with Logo side up and gold contacts facing down into the compartment at an angle. Press top of battery down until flat into the compartment. SIM Card Installation Position SIM by following the visual diagram next to the SIM Tray and with LOGO side up. Slide SIM into place following the arrow until fully inserted.

  • Page 18: Charging Battery

    Optional Charging Cradle The ez4G can also be charged using the ez4G Charging Cradle. The USB-C charger plugs in to the USB-C port located on the back side of the Charging Cradle then the ez4G simply sits in the Charging Cradle while charging.

  • Page 19: Micro Sd Card Installation

    Getting Started Micro SD Card Installation Position SD Card by following the visual diagram next to the SD Tray with LOGO side up. Slide SD Card into place following the arrow until fully inserted. Note: Micro SD Card can be used to expand storage.

  • Page 20: Basic Operations

    Basic Operations...

  • Page 21: Powering On Or Off

    Basic Operations Powering On or Off Powering On: Press and hold the red PWR button for 3-5 seconds. Release the button when the screen animation begins and phone plays its start-up chime. Powering Off: Press and hold the red PWR button for 3-5 seconds. Power off option screen will appear asking "Do you want to shut down?", select OK�...

  • Page 22: Quick Keys

    Basic Operations Mouse The ez4G mouse is used to select and interact with items on the screen. The mouse is controlled by the Navigation Pad. To turn the mouse on or off hold down the * key on the Key Pad. The mouse only works in specific applications that benefit from having a mouse to navigate.
  • Page 23 Basic Operations You are also able to initiate a call by selecting a phone number from your Contacts, Call History, or the Message applications. Answering an Incoming Call When the phone rings and/or vibrates press the green Phone button to answer the call. Learn more in the Phone Setting section on page 21.

  • Page 24: Contacts

    Basic Operations Contacts Add a Contact: On the Contacts page select the Option button then Create new contact. Enter the name and number, when finished select Option then Save. Select the Contacts app through the menu or on the home screen. The Contacts app allows you to view the list of phone contacts, related details within your contact, make a call, send a message to a certain contact, and share a contact.

  • Page 25: Volume Control

    Basic Operations to select. You can also select the contact from the list of contacts or groups. Input Method: Use the text editing zone to write your message. Use the # key to switch between typing styles for the NineKeyIme Keyboard. Learn more about typing styles on page 44.

  • Page 26: Applications And Features

    Applications and Features...

  • Page 27: Menu Icons

    Applications and Features Menu Icons Contacts Call History Messaging Camera Multimedia Browser Tools Applications Settings...

  • Page 28: Call History

    Applications and Features Call History Within the Menu you'll find Call History. You can view ALL Call History or MISSED Call History by going left or right on the Navigation Pad then scrolling up or down to view older listings. When you find a listing you want to interact with scroll to that listing until it is highlighted, then select Option.
  • Page 29 Applications and Features • Calls º Fixed Dialing Numbers: This can be used to restrict or disable who can and can not be called from you device. You can enable FDN, set a PIN for access, and manage the FDN phone number list here. By adding numbers here you are restricting the device to only be able to call these numbers.

  • Page 30: Messaging

    Applications and Features Call History (Continued) • Call Blocking: You won't receive calls or texts from blocked numbers. Add or remove phone numbers to your Call Blocking list here. • Voicemail: º Notifications: Enable or disable notifications regarding voicemail. Set Importance of voicemail notifications to: Urgent - make sound and pop on screen, High - Make sound, Medium - no sound, Low - No sound or visual interruption.
  • Page 31 Applications and Features Selecting Option gives you the choices of: New Message: Create a new message thread with a new contact or cellular number. Search: To search through your messages. Delete All Threads: This will delete all messages in the messaging app. Delete Thread: This will delete the message you have highlighted.
  • Page 32 Applications and Features Messaging (Continued) • Multimedia Message (MMS): Enable or disable Group messaging which allows you to use MMS to send a single message when there are multiple recipients. Enable or disable Request delivery report which allows you to request a delivery report for each message you send. Enable or disable Request read report which allows a read report for each message you send.
  • Page 33 Applications and Features Note: Changing any of the Cell broadcast settings may result in loss of this functionality. When selected on an individual Conversation or when you create a New message under Options you can type text messages or select Option which allows for more customization such as: •...

  • Page 34: Camera

    Applications and Features Camera You can access the Camera application with the camera quick key on the keypad or within the Menu then Camera Application. You can capture an image by selecting the OK button. By toggling left or right from the Navigation Pad you can control your Zoom level.
  • Page 35 Applications and Features • Picture size: Change your picture pixel/file size from 2M(4:3)1600x1200, 1M(4:3)1024x768, or VGA640x480. • ZSD: Enable or disable Zero Shutter Delay which synchronizes the shutter with capture in order for shutter to fire as soon as Capture button is selected.

  • Page 36: Multimedia

    Applications and Features Multimedia Within the Menu you'll find Multimedia. The Multimedia application holds all the different media files on your device. Pictures: These are pictures from your device sorted into different Albums. You can select Option to Delete full albums, navigate through albums using Navigation Pad, select images, Delete, Rotate, and Set wallpaper.
  • Page 37 Applications and Features You can type websites into the top bar to search or go directly to websites. Selecting Option gives you the choices of: • Refresh: Will reload the page you are currently on. • Stop: Will stop loading in the middle of current cycle. •...
  • Page 38 Applications and Features Browser (Continued) When selecting Option and then Settings you are able to customize, edit, and utilize six different settings options: • General: Set homepage default to current page, blank page, default page, most visited sites, or other. Other allows you to type in a specific URL.
  • Page 39 Applications and Features • Bandwidth Management: Enable or disable Web page preloading which allows browser to preload linked web pages in the background, and Load images which displays images on web pages. • Laboratories: Enable or disable Quick controls which allows you to slide your thumb from the left or right edge to open quick controls and hide app and URL bars, and Fullscreen, which is uses to hide the status bar.

  • Page 40: Tools

    Applications and Features Tools Within the Menu you'll find Tools. Tools holds six tool applications: 1� Calculator: You can also access the Calculator application with the Calculator quick key on the keypad. The Key pad is used to enter numbers and the Navigation Pad quick keys are: Up: addition(+), Down: subtraction(-), Left: multiplication(x), Right: devision(÷), and OK: equals(=).
  • Page 41 Applications and Features • New Event: Create a new event. Name event, set State date, Start Time, Description, and Repetition. • View Event: Lets you view all events between two specific dates. • Clear Events: This will clear synced event calendars. •...

  • Page 42: Timer

    Applications and Features Tools (Continued) 4� Timer: Use the timer to time by hours, minutes, and/or seconds. Using the Keypad enter in time amount. Press OK to start time, OK again to pause. Selecting Option you can Reset your timer or access Settings: •...

  • Page 43: Email

    Applications and Features Email: First email will need to be set up. To do so, enter in your full email address. Now, select what type of email account you're using Personal (IMAP) or Personal (POP3) this is something you may have to set up in your email settings on another device prior to this.

  • Page 44: Settings

    Applications and Features Settings Within the menu you'll find Settings. Here you can view and customize all of the following device settings: Sound: Adjust Media Volume, Alarm Volume, and Ring Volume� Enable or disable Also Vibrate for calls� • Speakerphone Default: This option allows you to enable or disable speakerphone as the default upon calling or answering.
  • Page 45 Applications and Features can be enabled or disabled, this setting is if the same person calls a second time within a 15 minute period the call will not be silenced. º Block visual disturbances: Enable or disable Block when screen is on to prevent notifications silenced by Do Not Disturb from peeking or popping on screen.

  • Page 46: Display

    Applications and Features Settings (Continued) Display: These settings are going to control how the screen view looks. • Brightness level: Using the slide bar increase or decrease the percentage of brightness displayed by your Main Screen. • Main menu style: This setting controls the view of your application menu style.
  • Page 47 Applications and Features • Mobile Network: º Data Roaming: Enable or disable to connect to data/internet services when roaming. º Preferred network type: Change preferred network type to 4G, 3G, or 2G. Snapfōn® recommends leaving this at 4G because it is the fastest, and most reliable with the best coverage and connection.

  • Page 48: Connected Devices

    Applications and Features Settings (Continued) º WiFi hotspot: Enable or disable WiFi hotspot. Set basic settings to Keep WiFi hotspot on and time limits if applicable� Set up your WiFi hotspot network name, security, and password. View connected users, and blocked users. •...

  • Page 49: Apps & Notifications

    Applications and Features turn off unnecessary functions running in the background when your phone is locked to help conserve battery life. • Battery saver: Enable or disable, Turn on automatically and set to Never, at 5% battery, or at 15% battery. This setting helps improve battery life.

  • Page 50: Security & Location

    Applications and Features Settings (Continued) Security & Location: Here you can set your device security and privacy. • Screen lock: Set the screen lock to None or Key which unlocks the screen by holding down the * key on the keypad. •...
  • Page 51 Applications and Features System: Here is where to set major settings used throughout the system of your device. • Languages & input: Language preferences will set the language used throughout your device. Choose either Spanish or English. Note: This includes text, Speaking Keypad, SOS text message alerts, and Fall Detection start warning.
  • Page 52 A Pin Code is required and must be used by Snapfon®. Contact Snapfon® directly for further information on Factory Reset.

  • Page 53: System

    º Android security patch level: View the latest security patch your device has been updated with. º Baseband version: View your baseband version. º Kernel version: View your kernel version. º Build number: View your Snapfon® Software / Android build number, or Snapfon® Software / Android version.

  • Page 54: Sos Features

    SOS Features...

  • Page 55: Sos Emergency Button

    While in the SOS call sequence the ez4G will be in speaker phone mode for calls.

  • Page 56: Sos Settings

    SOS Features SOS Settings Within the SOS application, the SOS settings feature allows you to update Contacts and your SOS Emergency Text Message. SOS Contacts Within the SOS settings you'll see five available contact positions. If you click OK on the contact you can simply add a phone number. If you select the contact icon using the mouse you will be taken to you Contacts application to choose from your contact list.

  • Page 57: Sos Help And Switch On Ring

    Disable SOS sequence by holding the SOS button firmly until stop. You can enable or disable Fall detection by switching between Fall Detection Off or Fall Detection On. Note: When using fall detection we recommend wearing your ez4G on a Snapfōn® Lanyard or a Snapfōn® Belt Holster.

  • Page 58: Sosplus Mobile Monitoring Service

    sosPlus Mobile Monitoring Service sosPlus Mobile Monitoring Service® sosPlus® enrollment required for sosPlus Mobile Monitoring Service®. When you sign up for Snapfōn®'s sosPlus Mobile Monitoring Service® you will have an added layer of security in an emergency situation. The SOS button, when connected to sosPlus®, will connect 24/7 to our sosPlus®...
  • Page 59 SOS Features The following are the sosPlus® information sections available to you: • Allergies: Whether shellfish or peanuts, antibiotics or other medications, the more our agents know, the better they can inform emergency responders. • Medications: List all medications, including OTC or custom compounded pharmaceuticals.

  • Page 60: Snapfōn Policies

    Snapfōn Policies...

  • Page 61: Important Safety Information

    Snapfōn Policies IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING SNAPFŌN® EZ4G™ DEVICE WARNING: When using an electrical device, basic safety precautions should always be followed to reduce risk of fire, electric shock, or personal injury: Do not cover slots or openings on the device. This may cause overheating.

  • Page 62: Manufacturer's Warranty

    Manufacturer’s Warranty for Snapfōn® Handset, Battery and Accessories The Manufacturer’s Warranty is subject to change, for the most up to date information visit, www�snapfon�com/support/warranty� Snapfōn® manufactured devices are warranted against defect, malfunction, and product failure for 90 days from the date of purchase. Snapfōn® accessories are warranted against defect, malfunction, and product failure for 90 days from the date of purchase.

  • Page 63: 30-Day No-Risk Device Guarantee

    Cellular Service fees are not refundable. “Cellular Service” includes minutes, texts, data, ezProtection charges, sosPlus® Mobile Monitoring charges, and any additional related taxes and fees. SIM Kits sold on www.snapfon.com are non-refundable. Refunds may take 4-6 weeks to process. We do not accept returns after thirty (30) days. Service Plan Requirement This device is sold locked to the Snapfōn®...

  • Page 65: Support

    Support Support For assistance contact our U.S. Based Customer Service Representatives : Online: snapfon.com/support Email: customerservice@snapfon.com Phone: 800-937-1532 sosPlus ezProtection Mobile Monitoring Service Extended Warranty Plan © 2021 Excellus Communications, LLC dba Snapfōn®. Snapfōn®, sosPlus®, and ezProtection™ are the trademarks, brands, and service marks of...
  • Page 66 800-937-1532 snapfon.com/support © 2021 Excellus Communications, LLC dba Snapfōn®...

Table of Contents