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Messages
Message Shown
Possible Cause
The measurement
Unstable or weak
result of averaged
ECG signals.
heart rate keeps
flashing.
Measurement result
Failure analysis
shows EE.
resulted from
insufficient contact,
an interruption, or
high noise level
during measurement.
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Suggestion
Please follow the
instructions on page
11~14 to retake the
measurement.
Please follow the
instructions on page
11~14 to retake the
measurement.
Trouble Shooting
Problem
Possible Cause
The device cannot be
1. Battery power is low.
turned on after
2. Batteries are
pressing the power
installed with wrong
button for 3 seconds.
direction.
The measurement
Press too lightly.
does not start after
the electrodes
touching skin.
Measurement
Old records are
records disappear
overwritten by new
from the device
ones due to storage
storage.
overload.
Message shows
The device is not
the system
connected with the
authentication
computer or the
failed while running
installation of BP ECG
the BP ECG
Studio failed.
Studio.(870E N/A)
Suggestion
1. Replace with new
batteries.
2. Please ensure the
polarities of batteries
are matched with the
ones indicated on the
battery compartment.
Make sure to press the
bottom electrodes with
sufficient force.
Download data
periodically to your
smartphones/tablets for
records keeping.
Make sure the device is
well connected with the
computer and restart
the BP ECG Studio
again.
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