Elation Support; Thank You For Purchasing The Ar-32; Customer Service - Elation AR-32 User Manual

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AR-32 User Manual

1. Elation Support

1.1 Thank You for Purchasing the AR-32

Thank you for your purchasing the Elation Professional AR-32 Architectural Recorder System. Please read the
instructions in this manual carefully and thoroughly before attempting to operate this unit. These instructions
contain important information regarding safety during use and maintenance. Please fill out and return the
enclosed warranty card to validate your purchase.
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1.2 Customer Service

Elation provides a toll free customer support line, to provide set up help and to answer any question should you
encounter problems during you set up or initial operation. You may also visit us on the web at
www.elationlighting.com
for any comments or suggestions.
All returned service items whether under warranty or not, must be freight pre-paid and accompany a Return
Authorization (RA) number. The RA number must be clearly written on the outside of the return package. Items
returned without a RA number clearly marked on the outside of the package will be refused and returned at
customer's expense. You may obtain a RA number by contacting customer service.
A brief description of the problem as well as the RA number must be written down on a piece of paper and
included in the shipping container. If the unit is under warranty, you must also provide a copy of your proof of
purchase invoice.
Customer Service hours are Monday through Friday 8:00 a.m. - 5:00 p.m. Pacific Standard Time.
Toll Free: (866) 245-6726
Phone: (323) 582-3322
Fax: (323) 832-9142
Information:
info@elationlighting.com
Sales:
sales@elationlighting.com
Support:
support@elationlighting.com
Forum:
http://forums.elationlighting.com
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Elation Professional ®

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