BT 4016 User Manual
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BT 4016 User Manual

Digital cordless telephone answering machine
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Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Diverse 4016 Executive
User
Guide
Digital Cordless Telephone Answering Machine

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Summary of Contents for BT 4016

  • Page 1 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
  • Page 2 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Please open this page for an ‘At a glance’ guide to your Diverse 4016 Executive.

  • Page 3: At A Glance

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 At a glance In use light Display Lights up when the Displays the status of handset is in use and your handset. flashes to indicate calls, messages, alarm calls or Options buttons appointment reminders.
  • Page 4 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Handset display Idle Screen Answering machine ON Menu Display option buttons Press this Option button Press this Option button to access the redial list. to access the main menu.

  • Page 5: Table Of Contents

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 In this guide At a glance Walk and Talk Room monitor Main menu structure Handset settings Directory Call Barring Messages Base Station settings Quick guide Base Station PIN Quick guide to...

  • Page 6: Main Menu Structure

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Main menu Text message Write message Incoming Outgoing Service Centr. Service Centr. Select Services Withhold No. Call Waiting Ringback off Call Divert Additional Features Room Monitor Walk and Talk Calendar Clock Set Appoints.

  • Page 7: Directory

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Directory Press to open the Directory. After selecting an entry, and pressing the MENU button, the following functions are available. Display Number Delete Entry Copy Entry Speech Copy Delete List...

  • Page 8: Quick Guide

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Quick guide Switch OFF the handset: Hold down (default is ON) Switch Keyguard Hold down on/off Switch keypad Hold down tones on/off Make a call to scroll through the list to dial.

  • Page 9: Quick Guide To

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Quick guide Commonly used answering machine functions and settings Switch answering Menu Voice Mail Ans Machine machine on/off Play messages hold down Pause/continue hold down playback Skip forward to the...

  • Page 10: Quick Guide To Handset Display Icons

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Quick guide to handset display icons Redial, lists up to the last 5 dialled number. Opens up the voice mail lists. Flashes to indicate new calls or messages. For calling other handsets.

  • Page 11: Introduction

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Introduction Unpacking your For your records Diverse 4016 Executive Date of purchase: If anything is missing, please contact Place of purchase: your place of purchase immediately. For guarantee purposes proof of...

  • Page 12: Safety Instructions

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Safety instructions Safety information General Cleaning Only use the power supply included Simply clean the handset and base with the product. Using an station with a damp (not wet) cloth, or unauthorised power supply will an anti-static wipe.

  • Page 13: Setting Up

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Setting up Plug the power supply Please note that your handset is unit into the wall socket NOT registered to the base station. The Diverse 4016 handset will be easily registered once you complete the steps 1 to 3 below.
  • Page 14 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To register your handset, place it in the Registering and charging base station with the display facing the handset upward. After approx. one minute, the handset’s internal number is displayed (e.g.: INT1).
  • Page 15 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Battery level icons Battery performance When the batteries are almost flat a After charging your handset batteries beep sounds and the display shows the for the first time, subsequent charging empty battery icon.
  • Page 16 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Connect the telephone Signal strength line cord to the base and The range of your Diverse base plug into the wall socket station is 300 metres outdoors and up to 50 metres indoors under ideal conditions.
  • Page 17 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 am/pm Press the am/pm options button to choose between am or pm if in 12 hour mode. Press the DOWN navigation button. Enter the mode – 12hr is the default.

  • Page 18: Using The Telephone

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Using the telephone Preparatory dialling Note To quit a menu at any time, press the RED PHONE button. This will take Enter the phone number first. you back one step. Keep pressing the...

  • Page 19: Handsfree

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To receive an external call To make a handsfree call When the phone rings the In Dial the number use light on top of the handset Press the HANDSFREE button.

  • Page 20: Using The Directory

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To answer a call in handsfree To store an entry in the directory When the phone rings: Press the DOWN navigation button until the display shows Press the HANDSFREE button.

  • Page 21: Character Map

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Note The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.
  • Page 22 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To dial a name and number in To edit a directory entry the directory Press the DOWN navigation Press the DOWN navigation button to open the directory. button to open the directory.
  • Page 23 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the Copy options button. Copy To copy an entry to another The entry is copied. You can handset now repeat these steps until you have copied all the entries You can copy individual you want.
  • Page 24 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 The directory will be added To delete an entry to any existing entries already stored on the receiving handset. Press the DOWN navigation The receiving handset displays button to open the directory.

  • Page 25: Redial

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the GREEN PHONE To display the available button to dial the number. memory You can see how much directory To copy numbers shown in memory is still unused.

  • Page 26: Secrecy

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the RETURN options Note button to talk to your caller To cancel any procedure, press the again. RED PHONE button until the display returns to idle. Paging and internal calls...
  • Page 27 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To transfer an external call To put an external call on hold between handsets and speak to another handset You can forward an external This enables you to ask another...
  • Page 28 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To switch 3-way conversation To hold a 3-way conversation function on/off Providing the feature is Your Diverse 4016 can hold switched on: 3-way calls between handsets. Your handset display shows the line is In Use.

  • Page 29: Caller Display And Other Select Services

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Caller Display and other Select Services IMPORTANT Note To use Caller Display and Call Waiting Calls that are ‘withheld’, ‘unavailable’ you must first subscribe to the Services or ‘international’ are not stored in the from your Network Provider.
  • Page 30 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To view the Calls list Missed Calls New Call 02/04 When you have new calls, the display flashes and the In A.N. Other Use light flashes. 12.07.2000 11:33 Press the ENVELOPE button.
  • Page 31 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To copy a number from the To delete a call from the Calls list to the Directory Calls list Press the ENVELOPE button. Press the ENVELOPE button. Press the DOWN navigation...
  • Page 32 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To delete the complete To set the list to contain all Calls list calls or missed calls Press the ENVELOPE button. Press the ENVELOPE button. Press the DOWN navigation...

  • Page 33: Call Waiting

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 • Switch Call Waiting on/off. Call Waiting • Switch off Ringback. • Divert all calls to another number If you also subscribe to a Call Waiting (must be subscribed to).
  • Page 34 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To switch Call Waiting on/off Ring Back Off You can choose whether to have If you make a call and the your Call Waiting service number is engaged you can...
  • Page 35 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the DOWN navigation To set Call Divert button to scroll to the next line. Press the Edit options button. Edit Note Enter the telephone number Call Divert requires subscription you want your calls diverted to.

  • Page 36: Additional Features

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Additional features Press the DOWN navigation Alarm clock and button to scroll to the next line. appointments Enter the time you want the alarm to be set for. To set the alarm clock Press the DOWN navigation button.
  • Page 37 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Display shows Set Appoints . To switch off the alarm clock Press the OK options button. Press the LEFT or RIGHT You have set the alarm but do navigation button to select not want it to ring every day.

  • Page 38: Walk And Talk

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the DELETE options To display/delete a missed button to delete the appointment/anniversary appointment/anniversary from the list. Press the OK options button to If you miss an appointment or return to the list.

  • Page 39: Room Monitor

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Room monitor To switch Walk and Talk mode on and off You can use a handset as a room monitor. If a certain noise level is reached, the Press the Menu options button.
  • Page 40 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the UP or DOWN To store the internal number navigation button to select the for your room monitor handset you want the room monitor to call. Press the Menu options button.
  • Page 41 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the DOWN navigation To switch off the room monitor button to move the cursor to from another phone the next line. Press the Change options Change When you are called by the button to enter the number.

  • Page 42: Handset Settings

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Handset settings You can choose a range of settings to suit your personal preferences. To change the earpiece volume To set the ringer volume and loudspeaker volume and melody...
  • Page 43 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the LEFT or RIGHT Press the DOWN navigation navigation button to set the button until the display shows ringer melody you want. Ringer Settings . The melody is played and its Press the OK options button.
  • Page 44 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the DOWN navigation To change the display button until the display shows language Sound Settings . Press the OK options button. Press the Menu options button. Menu Press the DOWN navigation...
  • Page 45 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To switch auto talk on or off To reset a handset When you receive a call, you You can restore a handset to can answer it simply by lifting its factory settings.
  • Page 46 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To switch keyguard on and off To change the internal number of a handset You can lock the keypad so that it cannot be used accidentally Your handsets are automatically while carrying it around.

  • Page 47: Call Barring

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the DOWN navigation Call Barring button to display the setting you want, No barring , Outgoing Internal only . To set call barring Press the OK options button.

  • Page 48: Base Station Settings

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Base Station settings Press the DOWN navigation Base Station PIN (Personal button to scroll to the next line. Identification Number) Repeat the new PIN to confirm. Your base station PIN has a default...
  • Page 49 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the OK options button. To reset the base Enter the PIN (original setting You can restore a base station 0000 ). to its factory settings. Resetting Press the OK options button.
  • Page 50 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To set repeater mode You can extend the range of your base station by purchasing a Diverse repeater. This boosts the signal and allows you to use your handset further away from the base station.

  • Page 51: Using The Answering Machine

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Using the answering machine The answering machine is operated To switch the answering entirely from the handset so you will machine on and off need to put the handset to your ear to hear and follow instructions.

  • Page 52: Selecting An Outgoing Message

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Selecting an outgoing To select your own type of outgoing message message This is the greeting your callers hear You must first set the type of when your answering machine takes message you want before their call.
  • Page 53 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To record your own outgoing Note message The maximum outgoing message length is 2 minutes and 50 seconds. When you have selected what If you pause during recording for...
  • Page 54 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the OK options button. Play Anc Only to hear your The display will show Delete Announcement message. OGM? Press the OK options button. Press the Yes options button.

  • Page 55: Call Screening

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 While the caller is leaving their Call screening message: Press the Talk options button. From your handset, you can listen into Talk The machine stops recording a caller leaving their message. This and you can talk to your caller.
  • Page 56 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To listen to your old messages To mark old messages as ‘new’ Press the ENVELOPE button. When a message has been Press the DOWN navigation played back, it is seen as an...

  • Page 57: Call Director

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the Yes options button To play a memo message to confirm. To delete individual messages, see ‘Answering machine Memo messages can be played operation during playback’ back in the same way as page 54.

  • Page 58: Additional Answering Machine Settings

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 • If your answering machine To pick up a call to another answers after 3 rings, you handset have new messages. • If it answers after 5 rings, you do not have new If the Call Director is on, and messages.
  • Page 59 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To adjust the message length To adjust the recording quality The pre-set message length is 120 seconds (2 minutes). You The factory setting is ‘long play’ can set the maximum message...

  • Page 60: Remote Access

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Remote access To access your answering machine from another phone You can operate your answering machine from any external Touchtone™ Dial your number. phone by phoning your Diverse 4016...

  • Page 61: Using Additional Handsets And Bases

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Using additional handsets and bases Up to six handsets can be registered Registering additional and operated from the Diverse 4016 handsets Executive base station. This allows you to make internal calls between two...
  • Page 62 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 For example, if the handset is Note already registered at Base 1, If all internal numbers have been you could set your base as assigned then the internal number 6 Base 2.
  • Page 63 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To register Diverse 2000/ To de-register a handset 3000 series handsets and other makes Press the LEFT navigation button to display the list of internal handsets registered to Providing your handset is GAP the base.
  • Page 64 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To move between base stations When your handset is registered to more than one base station you can set it to: • Automatically connect to the base station with the strongest signal.

  • Page 65: Help

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Help Try these solutions to the most common problems. Problem Possible cause Solution Handset not registering. The base is not powered. Make sure that the power supply There are no batteries in the is plugged in at the base and handset.
  • Page 66 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Handset does not ring. The handset ringer may be Hold down to switch the ringer switched off. back on. You cannot dial external numbers. Call barring may be set.
  • Page 67 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Compatibility The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range. 4000 Classic handset 4016/4016 Executive...

  • Page 68: General Information

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 General information Within the 12-month guarantee period: Guarantee If you experience difficulty using the product, prior to returning your Your Diverse 4016 Executive is product, please read the Help section...

  • Page 69: Switchboard Compatibility

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Any other instrument provided by BT To set the dialling mode may be assumed to have a REN of 1 unless stated otherwise. You need only adjust this A total REN of 4 is allowed per telephone setting if your switchboard does line.
  • Page 70 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 To set the recall time To switch temporarily from pulse to tone dialling You need only adjust this setting if your switchboard requires a If you are using pulse dialling...
  • Page 71 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Setting pauses To set a pause after pressing Recall Note You can set the length of a If you want to insert a pause into a pause that is inserted after telephone number you are storing in pressing the RECALL button.
  • Page 72 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Press the DOWN navigation Press the DOWN navigation button until the display shows button until the display shows Add. Features . Add. Features . Press the OK options button.

  • Page 73: Index

    Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Index handsfree dditional handset and bases holding Alarm clock internal Appointment call making Auto talk on/off on hold receiving ase station PIN redial secrecy Base station reset three-way Batteries...
  • Page 74 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 uarantee age a handset Pause length andset Phone socket beeps and tones change internal number Power connection charging display Preparatory dialling melody Pulse dialling on/off registering uick guide reset...
  • Page 75 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Setting up Switchboard compatibility echnical information Telephone line cord Three-way conversation Time control for ringer volume Time – set Tone dialling 68, 69 Transferring calls olume earpiece handset ringer and melody...
  • Page 76 Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080 Offices worldwide The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.

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