Troubleshooting; Self Diagnosis - Toshiba 32V35KP Owner's Manual

Self Diagnosis

If the T V does not operate as usual or appears to be faulty
please read carefully this section. Many operational issues can
be resolved by users.
It is also advisable to unplug the TV from the AC socket on the
wall for 60 seconds or more, then reconnect and start again.
This simple procedure helps in restoring stable conditions for
electric circuits and firmware of the unit.
Please contact Manufacturer Customer Care if the problem is
unresolved or you have other concerns.
SYMPTOMS
·
Check if the power cord is plugged into a
powered AC outlet.
No sound or picture.
·
Check to see if the LED light is on or not. If it
is, then the TV is receiving power.
·
Check for the correct output connection on
I have connected
the external source and for the correct input
an external source
connection on the TV.
to my TV and I get
·
Make sure you have made the correct
no picture and/or
selec tion for the input mode for the
sound.
incoming signal.
When I turn on my
television, there is
Yes, this is normal. That is the TV searching for
a few second delay
previous setting information and initializing the
before the picture
TV.
appears. Is this
normal?
·
Check the volume settings.
Picture is normal, but
no sound. ·
Check if the TV is muted.
·
If black and white picture first unplug TV
from AC outlet and re-plug after 60 seconds.
Sound but no picture
or black and white ·
Check that the Color is set to 50 or higher.
picture.
·
Try different TV channels.
·
An electrical appliance may be affecting TV
set. Turn off any appliances, if interference
Sound and picture
goes away, move appliance farther away
distorted or appear
from TV.
wavy.
·
Insert the power plug of the TV set into
another power outlet.
·
If using an external antenna, check the
direction, position and connection of the
Sound and picture
antenna.
is blurry or cuts out
momentarily.
·
Adjust the direction of your antenna or reset
or fine tune the channel.
·
Confirm that T V still has power and is
operational.
Remote control does
·
Change the batteries in the remote control.
not work.
·
Check if the batteries are correctly installed.

Troubleshooting

POSSIBLE SOLUTIONS
SYMPTOMS
·
Smart Television with
wireless network
capability Wi-Fi fail to
join a local network.
·
Horizontal/vertical
Check if there is interfering source nearby, such
stripe on picture or
as appliance or electric tool.
picture is shaking.
" C l i c k " s o u n d c a n b e c a u s e d w h e n t h e
The plastic cabinet temperature of the television changes. This
makes a "clicking" change causes the television cabinet to expand
type of sound. or contract, which makes the sound. This is
normal and the TV is OK.
20
POSSIBLE SOLUTIONS
Configure the local wireless router or
access point for WPA-PSK security before
attempting to connect the TV to the Wi-Fi
network.
Follow instruction in the User Manual of the
television to setup a wireless connection