Troubleshooting - Samsung WW1-T Series Manual

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Troubleshooting

If there is any problem, check the information message on the LCD screen and follow the on-screen instructions.
If the problem persists, please contact the service center.
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try these suggestions.
Problem
Does not start.
Water supply is
insufficient, or no water
is supplied.
After a cycle, detergent
remains in the
detergent drawer.
U-PJT_WASHER-AD_SimpleUX_MANUAL_DC68-04197G-01_EN.indd 21
Make sure the washing machine is plugged in.
Make sure the door is properly closed.
Make sure the water taps are open.
Tap
to start the washing machine.
Make sure Child Lock is not activated.
Before the washing machine starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain.
Check the fuse or reset the circuit breaker.
Check if power is supplied properly.
Low voltage detected.
Check if the power cord is plugged in.
Make sure laundry is not caught in the door.
The "AddWash door is open" message appears when you open the AddWash door
without tapping
. If this happens, do one of the following:
Press the AddWash door to close properly. Then, tap
To add laundry, open the AddWash door and put in laundry. close the AddWash
door completely. Then, tap
Fully open the water tap.
Make sure the door is properly closed.
Make sure the water supply hose is not frozen.
Make sure the water supply hose is not kinked or clogged.
Make sure there is sufficient water pressure.
Make sure that the cold water tap and the hot water tap are properly connected.
Clean the mesh filter as it may be clogged.
Make sure the washing machine is running with sufficient water pressure.
Make sure the detergent is added to the centre of the detergent drawer.
Make sure the rinse cap is inserted properly.
If using granular detergent, make sure the detergent selector is in the upper
position.
Remove the rinse cap and clean the detergent drawer.
Action
and try again.
to resume operation.
English  21
2020-12-24
1:15:02

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