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Troubleshooting
Problem
Camera will not
operate
Camera will not
record
Cannot play back
136
Cause
Power is not turned
on
SD card slot/battery
cover is open
Insufficient battery
voltage
Poor contact
between camera and
battery terminals
Mode switch is set
to
(Playback)
Flash is charging
SD card is full
SD card is not
formatted correctly
The SD card is
write-protected.
You attempted to play
back images shot
with another camera
or images edited with
a computer
Solution
• Press the ON/OFF button for a
moment.
• Confirm that SD card slot/battery
cover is securely closed.
• Insert a fully charged battery into
the camera.
• Use the AC Adapter Kit ACK900
(sold separately).
• Wipe the terminals with a clean
dry cloth.
• Set the mode switch to
or
.
• Wait until the flash charges. You
can press the shutter button
when the upper indicator beside
the viewfinder lights orange.
• Insert a new SD card.
• If required, download the images
to a computer and erase them
from the SD card to make space.
• Format SD card.
(See Formatting SD Cards (p.
107).)
• If reformatting does not work, the SD
card logic circuits may be damaged.
Consult the nearest Canon Customer
Support Help Desk.
• Slide the write protect tab of the
SD card upward (p. 23).
• Computer images that cannot be
played back will playback if they are
added to the camera using the
bundled software program
ZoomBrowser EX or ImageBrowser.
See ZoomBrowser EX/
ImageBrowser Software Starter
Guide (PDF).
,
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