Memory card (microSD card) Camera Turning the device on and off Gallery Initial setup Multi window Samsung account Samsung Pay (Galaxy J6+) Transferring data from your previous Samsung Members device (Smart Switch) Samsung Notes Understanding the screen Calendar Notification panel...
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170 Removing the battery 131 Blue light filter 131 Screensaver 132 Wallpapers and themes 132 Lock screen 133 Smart Lock 133 Biometrics and security 135 Face recognition 138 Fingerprint recognition (Galaxy J6+) 141 Samsung Pass (Galaxy J6+) 146 Secure Folder...
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
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These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
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Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
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• D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
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Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
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Basics Device layout ► Galaxy J4+: Proximity/Light sensor Speaker Front camera Flash Speaker Power key Volume key SIM card tray Touchscreen ► Single SIM models: Memory card tray ► Dual SIM models: SIM card / Memory card tray Multipurpose jack GPS antenna Rear camera Flash...
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Basics ► Galaxy J6+: Proximity/Light sensor Front camera Speaker Flash Speaker Volume key Power key (Fingerprint recognition sensor) SIM card tray Touchscreen ► Single SIM models: Memory card tray ► Dual SIM models: SIM card / Memory card tray Multipurpose jack GPS antenna Rear camera (Dual) Flash...
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• I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • C onnectivity problems and battery drain may occur in the following situations: –...
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Basics Hard keys Volume key Power key Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to adjust the device volume. Volume Soft buttons Recents button...
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
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Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. •...
• I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
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Basics – SIM card tray 2: Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot.
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Basics ► Single SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards. ► Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the SIM card tray 1 and the secondary SIM or USIM card on the SIM card tray 2.
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Basics Removing the SIM or USIM card Insert the ejection pin into the hole next to the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
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Basics Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
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Basics Place a memory card on the memory card tray with the gold-coloured contacts facing downwards. Tray 1 Tray 2 Gently press the memory card into the memory card tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
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Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
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If the recommended apps screen appears, select apps you want and download them. Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to...
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
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Samsung Pass (Galaxy J6+) for more information. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Accounts and backup → Accounts.
• T his feature may not be supported on some devices or computers. • L imitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
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Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
Basics Connect your previous device to the computer using the device’s USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your device.
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Basics Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
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Basics Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
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Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
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Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear where the soft buttons are located.
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Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
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Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
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Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
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Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.
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Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
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Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
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Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
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Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device.
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
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Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
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Basics Changing the keyboard to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • I f the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
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Basics Copying and pasting Tap and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
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Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list.
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Apps and features Making calls from call logs or contacts list Tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
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Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later.
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Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • A dd call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
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Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location and tap Select. Enter contact information. Select a storage location. Add an image.
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Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
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Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options.
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Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
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Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap To adjust the font size, spread two fingers apart or pinch on the screen.
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Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
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Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. →...
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
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Apps and features Basic shooting Taking photos or recording videos On the shooting modes list, tap Photo or Video. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Options for Current mode current shooting...
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Apps and features Zooming in and out Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Zooming features are available only when using the rear camera. Editing the shooting modes list You can edit the shooting modes list on the preview screen. →...
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Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
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Apps and features When Live focus ready. appears on the preview screen, tap to take a photo. Background blur adjustment bar Live focus Editing the background of the Live Focus photos (Galaxy J6+) You can also edit the background blur level of a photo taken with the Live focus feature. Select a photo taken with the Live focus feature and tap Change background effect.
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Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Photo mode The camera adjusts the shooting options automatically based on the surroundings to capture photos easily.
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Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options •...
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Apps and features Continuous shot mode Take a series of photos of moving subjects. On the shooting modes list, tap Continuous shot. Tap and hold to take several photos continuously. Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out.
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Apps and features Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
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Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
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• Q uick review: Set the device to show photos after capturing them. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information.
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Add the image to favourites.
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Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Rewind or Access additional fast-forward by options. dragging the bar. Capture the Create an current screen. animated GIF.
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Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
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Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums.
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• T o use this feature, your phone number must be verified. • T o use this feature, you must register and sign in to your Samsung account. • Y ou may incur additional charges when sharing files via the mobile network.
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Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view...
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Apps and features On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
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Apps and features Pop-up view (Galaxy J6+) Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung...
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Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
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Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard.
Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
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Apps and features Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region.
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• Y ou can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications, and then tap the Current steps switch under Ongoing to deactivate it. Alternatively, open the notification panel, tap and hold the notification, tap Details, and then tap the Current steps switch to deactivate it.
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(But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
Apps and features Voice Recorder Introduction Use this app to record or play voice memos. Making voice recordings Launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark. Start recording.
Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap → Storage analysis. To search for files or folders, tap Clock Introduction...
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Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete. World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap →...
Apps and features Timer Launch the Clock app and tap Timer. To add a frequently used timer, tap , set the duration and name, and then tap Add. Set the duration, and then tap Start. To open the keypad to enter the duration, tap the duration input field. Tap Dismiss when the timer goes off.
Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps.
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Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Tap a game from the games list. To find more games, drag the screen upwards.
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Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Launch apps in a pop-up window.
• T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
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Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
• T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
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Apps and features Tap When I arrive at → Done. Tap Save to save the reminder. When you arrive at home, the ‘Water the flowers’ notification will appear. Creating reminders with Bixby Press and hold the Power key and say “Remind me to water the flowers when I get home”. Bixby will save what you said as a reminder.
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Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
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Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete. Alternatively, drag the reminder to the left. Restoring reminders Restore reminders that have been completed. On the reminders list, tap →...
Using additional feature • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
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Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Settings • M obile networks: Configure your mobile network settings. • D ata usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.
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Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
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Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
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Settings Sending data with the NFC feature Transfer data, such as images or contacts, with other devices by touching your device’s NFC antenna to the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it.
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.
Settings On the other device’s screen, search for and select your device from the Wi-Fi networks list. • I f the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot, and then deselect Hide my device. •...
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Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
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Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
Settings Notifications Options Change the notification settings. On the Settings screen, tap Notifications. • A pp icon badges: Change the settings for app icon badges. Refer to App icon badges more information. • D o not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions.
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied. On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now switch to activate it.
Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. •...
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• S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Settings Face recognition You can set the device to unlock the screen by recognising your face. • I f you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
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Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap Continue.
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Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
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Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he device may not recognise fingerprints that are affected by wrinkles or scars. •...
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Settings Place your finger on the Power key. After the device detects your finger, lift it up and place it on the Power key again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap Done. Deleting registered fingerprints You can delete registered fingerprints.
• T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
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Scan your fingerprint and tap Next to complete the Samsung Pass registration. If the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen. If the Use Samsung Pass instead of Samsung account password option is ticked, you can use your registered biometric data to verify your identity instead of entering the Samsung account password.
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Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
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Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.
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Settings Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support personal information autofill. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
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• W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
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Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
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Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
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Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.
Google or Samsung account to back up or restore data. • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud. You must register and sign in to your Samsung account to use Samsung Cloud.
Tick the data types you want to restore and tap Restore. Syncing data from your device You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Accounts and backup →...
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • S mart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen.
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
Settings Device care The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger, and ultra data saving mode helps you manage your mobile data usage. Battery Ultra data saving Storage...
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Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device care → Battery. • T he usage time left shows the time remaining before the battery power runs out.
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The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under User data.
On the Settings screen, tap Device care → Ultra data saving, and then tap the switch to activate it. View the amount of data used and saved for the set monitoring period. Activate the Samsung Max data compression feature to compress Internet data when using the mobile network. Select apps that are allowed to use the mobile data connection in the background.
If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • S creen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. •...
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
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• R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
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Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
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• E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
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• O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
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• R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby after trying these tips, contact a Samsung Service Centre.
• S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.
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Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • B luetooth ® is a registered trademark of Bluetooth SIG, Inc. worldwide.