Samsung Galaxy J4+ User Manual
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USER MANUAL
SM-J415F
SM-J415F/DS
SM-J415FN
SM-J415FN/DS
SM-J415GN
SM-J415GN/DS
English. 10/2018. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung Galaxy J4+

  • Page 1 USER MANUAL SM-J415F SM-J415F/DS SM-J415FN SM-J415FN/DS SM-J415GN SM-J415GN/DS English. 10/2018. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    SIM or USIM card (nano-SIM card) Email Memory card (microSD card) Camera Turning the device on and off Gallery Initial setup Multi window Samsung account Samsung Members Transferring data from your previous Samsung Notes device Calendar Understanding the screen Samsung Health...
  • Page 3 Table of Contents Settings 148 Google 149 Accessibility 114 Introduction 150 General management 114 Connections 151 Software update 115 Wi-Fi 152 User manual 118 Bluetooth 152 About phone 120 Data saver 120 NFC and payment (NFC-enabled models) Appendix 123 Mobile Hotspot and Tethering 153 Troubleshooting 124 SIM card manager (dual SIM models)
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).
  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
  • Page 9: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Proximity/Light sensor Speaker Front camera Flash Speaker Power key Volume key SIM card tray Touchscreen ► Single SIM models: Memory card tray ► Dual SIM models: SIM card / Memory card tray Multipurpose jack GPS antenna Rear camera Flash NFC antenna (NFC-enabled models)
  • Page 11 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 12: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 13 Basics Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power.
  • Page 14: Sim Or Usim Card (Nano-Sim Card)

    • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 15 Basics Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
  • Page 16 Basics ► Dual SIM models: – SIM card tray 1:...
  • Page 17 Basics – SIM card tray 2: Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot.
  • Page 18 Basics ► Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold- coloured contacts facing downwards. ► Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 and the secondary SIM or USIM card on the tray 2.
  • Page 19 Basics Removing the SIM or USIM card Insert the ejection pin into the hole next to the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
  • Page 20: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 21 Basics...
  • Page 22 Basics Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 23 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 24: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 25: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
  • Page 26 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Select features you want to use and complete the initial setup.
  • Page 27: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 28 Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
  • Page 29: Transferring Data From Your Previous Device

    Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • T his feature may not be supported on some devices or computers.
  • Page 30 Basics On the previous device, tap WIRELESS → SEND. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage, such as a microSD card. Transfer data from your previous device to external storage.
  • Page 31 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 32 Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 33 SAMSUNG NOTES, and SAMSUNG CLOUD DRIVE. Tap each card and enter the next page. You can change the settings or check the saved data. • Y ou can check the backup data in your Samsung account by using the BACKUP AND RESTORE option. Select your device and tap Restore data.
  • Page 34: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 35 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 36 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 37 Basics Setting the navigation bar Launch the Settings app, tap Display → Navigation bar, and then select an option. • B utton layout: Change the order of the buttons on the navigation bar. • S how and hide button: Add a button to hide or pin the navigation bar. You can set whether or not to display the button for each app.
  • Page 38 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 39 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen.
  • Page 40 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 41 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 42 Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
  • Page 43 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 44: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 45 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
  • Page 46: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • W hen the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START.
  • Page 47 Basics Changing the keyboard to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • I f the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
  • Page 48 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 49: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 50 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
  • Page 51: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
  • Page 52 Apps and features Making calls from call logs, contacts list, or places Tap RECENTS, CONTACTS or PLACES, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.
  • Page 53 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message or a sticker to reject a call.
  • Page 54 Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 55 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact.
  • Page 56: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 57 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. Tap Sync account and tap the Sync Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate...
  • Page 58 Apps and features Searching for contacts Launch the Contacts app. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.
  • Page 59 Apps and features Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T he profile sharing feature may not be available depending on the region or service provider.
  • Page 60 Apps and features Sending a group message You can send a group message to a group’s members at the same time. Launch the Contacts app, tap Groups, select a group, and then tap → Send message. Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts.
  • Page 61: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap START. Enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 62 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap .
  • Page 63 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
  • Page 64: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 65 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.
  • Page 66: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
  • Page 67: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 68 Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Shooting modes Switch between the front and rear cameras.
  • Page 69 Apps and features Zooming in and out Use various methods to zoom in or out. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. • C ontrol the zoom with one finger. Drag on the zoom bar towards •...
  • Page 70 Apps and features Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently. Drag to the preview screen. If another camera button is not added, tap on the preview screen and tap the Floating Camera button switch to activate it.
  • Page 71 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.
  • Page 72 Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 73 Apps and features Stickers mode Capture photos with various live stickers. As you move your face, stickers will track with your movements. On the shooting modes list, tap STICKERS. and select a sticker. to take a photo. Applying stickers randomly You can apply stickers randomly, instead of selecting one from the stickers list.
  • Page 74 Apps and features Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap SELFIE. Face the front camera lens.
  • Page 75 Apps and features Selfie focus mode Take selfies that focus on your face by blurring the background. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap SELFIE FOCUS. Face the front camera lens.
  • Page 76 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 77 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. •...
  • Page 78 • P ress Volume key to: Set the device to use the Volume key to control the shutter or zoom in or out. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information.
  • Page 79: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others. Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options.
  • Page 80 Apps and features You can create a GIF animation or collage from multiple images. Tap → Create GIF or Create collage, and then select images. Searching for images Launch the Gallery app and tap to view images sorted by category, such as types, locations, or documents.
  • Page 81 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
  • Page 82 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Hiding albums You can hide albums.
  • Page 83 Apps and features Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Launch the Gallery app, tap STORIES, and then select a story.
  • Page 84 • T o use this feature, your phone number must be verified. • T o use this feature, you must register and sign in to your Samsung account. • Y ou may incur additional charges when sharing files via the mobile network.
  • Page 85 Tap DONE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 86: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view...
  • Page 87 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
  • Page 88 Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Use the snap window feature. Close the app. Switch locations between app windows. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 89 Apps and features Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. Tap the Recents button to open the list of recently used apps. and drag the frame to the area you want to pin it to. To adjust the size of the frame, drag upwards or downwards.
  • Page 90: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 91: Samsung Notes

    You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Select an input method from the toolbar at the top of the screen and compose a note. → Image to insert an image by selecting from Gallery or by taking a photo.
  • Page 92: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 93: Samsung Health

    Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
  • Page 94 Health users or compete with your friends. To add items to the Samsung Health screen, tap → Manage items, and then select items. • S ERVICES : Set your daily fitness goals and monitor your health and fitness activities.
  • Page 95 On the Samsung Health screen, tap Together. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health screen, tap the steps tracker. Current step total Target • Y ou may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
  • Page 96 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 97: Voice Recorder

    Apps and features Voice Recorder Use this app to record or play voice memos. Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.
  • Page 98: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage, tap → Get more space.
  • Page 99 Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH Launch the Clock app and tap STOPWATCH.
  • Page 100: Calculator

    Apps and features TIMER Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Launch the Calculator app.
  • Page 101: Radio

    Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
  • Page 102: Game Launcher

    Apps and features Scanning radio stations Launch the Radio app. Tap STATIONS → SCAN, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access.
  • Page 103 Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Tap a game from the games list. To find more games, drag the screen upwards.
  • Page 104 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Launch apps in a pop-up window.
  • Page 105: Bixby Home

    • T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 106 Customising the Bixby Home settings On the Bixby Home screen, tap → Settings. • S amsung account: View your Samsung account information. • C ards: Select apps to show as cards on the Bixby Home screen. • N otifications: Set to receive notifications about Bixby Home cards.
  • Page 107: Reminder

    • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 108 Apps and features Tap START. If the Add Reminder on Home screen option is ticked, you can launch the Reminder app ( ) from the Home screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.
  • Page 109 Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
  • Page 110 Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. On the reminders list, select a reminder to edit and tap EDIT. Alternatively, drag the reminder to the right and tap Edit. Edit the conditions and tap SAVE.
  • Page 111: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message and email.
  • Page 112: Google Apps

    Apps and features Using additional feature • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
  • Page 113 Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place.
  • Page 114: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search or Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
  • Page 115: Wi-Fi

    Settings • F light mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 116 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
  • Page 117 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.
  • Page 118: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
  • Page 119 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 120: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 121 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
  • Page 122 Settings Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
  • Page 123: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.
  • Page 124: Sim Card Manager (Dual Sim Models)

    Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. •...
  • Page 125 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 126 Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
  • Page 127: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
  • Page 128: Dolby Atmos (Surround Sound)

    Settings Dolby Atmos (surround sound) Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around you. On the Settings screen, tap Sounds and vibration → Sound quality and effects → Dolby Atmos, tap the switch to activate it, and then select a mode.
  • Page 129: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A uto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
  • Page 130: Blue Light Filter

    Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied. On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now switch to activate it.
  • Page 131: Wallpapers And Themes

    Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
  • Page 132: Dual Messenger

    Settings • S mart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. This feature may not work if the screen is turned on or the device is not on a flat surface.
  • Page 133: Device Maintenance

    Settings Uninstalling a second app On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to disable and tap DISABLE or UNINSTALL. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted.
  • Page 134 Settings Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • C learing some memory. • D eleting unnecessary files and closing apps running in the background. •...
  • Page 135 The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.
  • Page 136 Settings Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. •...
  • Page 137: Apps

    Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. Lock screen Options Change settings for the locked screen. On the Settings screen, tap Lock screen.
  • Page 138: Smart Lock

    Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. •...
  • Page 139: Biometrics And Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.
  • Page 140: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognising your face. • I f you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
  • Page 141 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face Recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Select whether you are wearing glasses or not and tap CONTINUE.
  • Page 142 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face Recognition. Unlock the screen using the preset screen lock method. Tap Remove face data. Once the registered face is deleted, all the related features will also be deactivated. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password.
  • Page 143: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 144 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 145 Tap Edit apps, tick apps, and then tap Disable or Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 146 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...
  • Page 147: Cloud And Accounts

    • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
  • Page 148: Backup And Restore

    Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.
  • Page 149: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. • H earing: Customise the settings to improve accessibility for users with hearing impairment.
  • Page 150: General Management

    • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
  • Page 151: Software Update

    Settings To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list.
  • Page 152: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap EDIT. •...
  • Page 153: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 154 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 155 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 156 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 157 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → RESET SETTINGS to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 158 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 159 Show control on top switch to activate it. Samsung Cloud does not work • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
  • Page 160: Removing The Battery

    • S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.
  • Page 161 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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