Page 2
Dear Customer! Your heating system is powered by a HERZ pelletfire boiler system and we are pleased to be able to count you as one of our many satisfied owners of a HERZ system. The HERZ boiler is the result of years of experience and continuous improvement.
Table of content Fault reports and their correction ... 68 Maintenance schedule (Customer inspection) ........77 13.4 If required ..........82 DECLARATION CONFORMITY ......83 Index ..........84 Annex ..........85 16.1 Additional boiler-module ....... 85 16.2 Solar module ........87 Notes..........
Page 5
Should you have any queries, please call us on +43/3357 / 42840-840. Initial commissioning must be carried out by the HERZ Customer Service department or an authorised specialist (otherwise any warranty claim will not be applicable). Ventilate the pellet storage area for ~ 30 minutes before going in.
Page 6
HERZ. manufacturer. People (including children) who are not in a Manufacturer documents for the devices and...
Page 7
Details on the residual risks can be requested guaranteed! from the residual risk analysis at HERZ if required. Betriebsanleitung_pelletfire_Touch_Englisch_V1.2...
Page 8
Wood chips The HERZ – pelletfire is suitable for burning logs to operate central heating systems for closed hot water installations. Smaller split logs enable higher boiler performance than whole ones. We recommend triangular firewood with side lengths of 50cm and edge lengths of 8cm.
Page 9
Fuels Wood pellets Storage area Wood pellets for non-industrial use after ENplus, The storage must conform to ÖNORM M 7137: Swisspellet, DINplus or ÖNORM M 7135 resp. Filling pipe maximum 30m pellets after EN ISO 17225 according to following ...
Page 10
DIN 4751 sheet 2, the operator is obliged to temperature. The first start-up should only be regulate the functioning of the “thermal flow carried out by HERZ factory customer service safeguard” and the heat exchanger belonging to it or persons authorised as such.
Page 11
Boiler operation BOILER OPERATION The heating operation is performed with log wood or pellet. Due to the separate combustion chambers there can be flexible switched between log wood and pellets operation Preparation for heating up If possible, store enough fuel for two or three combustion processes near the boiler room.
Page 12
Type of feed behavior. Too short and thin wood reduces the burning time. The operation of the pelletfire based on a pulse- Only use wood logs according no-pulse ratio which controls the feed system. All the values are to be set via the menu “Fuel to specification values”...
Page 13
System SYSTEM Legend: 1 … T-Control 8 …. Viewing glass 15 … Ventilator 2 … Filling shaft door 9 …. Ash tray 16 … Heat exchanger pipes 3 … Primary air feed 10 …Secondary air aperture 17 … Cleaning brush 4 …...
Page 14
The CONTROL PHASE(4) condition carries out the boiler is existing. actual boiler control, which splits into an output and combustion control (OPTIONAL). If the boiler temperature in this phase increases above the The HERZ firestar special boiler is characterised maximum boiler temperature (BOILER by its long combustion duration.
Page 15
Operating conditions 9.1.5 Ready 9.1.8 Chimney sweeper maximal boiler temperature (BOILER CHIMNEY SWEEPING(8) condition MAX(P02)) has been reached due to too low heat available as a test mode for the chimney sweeper. capturing. Therefore the boiler has been switched The boiler is precisely operated using rated output off.
Page 16
Operating conditions 9.2.9 Burn out phase Operating conditions with pellet When the boiler switches off, then the fuel remaining in the combustion chamber is burnt out. 9.2.1 Heating off Care should be taken here that this time is set In this condition the equipment is switched off, i.e. exactly, as otherwise it is possible that material the burner is blocked.
Page 17
Temperature manager TEMPERATURE MANAGER The control of the heat demands of the individual modules (boiler, hot water tank, heating circuit, solar, etc.) happens with a so-called temperature manager. To understand the operation of the temperature manager the scheme which is illustrated in Figure 11.1 is used. It can be seen that a module has inputs and outputs. The module gives a so-called temperature demand to his “heat supplier”.
Page 18
Description of the menu navigation and adjustment values DESCRIPTION OF THE MENU NAVIGATION AND ADJUSTMENT VALUES 11.1.1 Structure Lambda control (Inner side of Log wood boiler) The Structure of the displays consists of the menu (Parameter, Status, Aggregate-Test-Input, Aggregate- Test-Output), the boiler status and the fault reporting. This page loads automatically once you have switched on the equipment using the main switch (at the back side of the boiler).
Page 19
Description of the menu navigation and adjustment values 11.1.3 Structure T-Control Unit (Outside Log wood boiler) The handling and menu navigation are described in this chapter. Every single T-CONTROL parameter is explained in chapter 11 – (Side 31). Figure 11.0: T-CONTROL unit 11.2 Starting the system To switch on the display, two conditions must be met:...
Page 20
Description of the menu navigation and adjustment values Main menu After the starting process of the display, Figure 11.1 appears. In the middle of the screen important values for boiler, buffer, hot water tank, heating circuit, and so on, are shown, which can be adapted individual (see chapter 11.8).
Page 21
Description of the menu navigation and adjustment values 11.3 Operation and handling The touch panel is a touch-sensitive screen and a display and control unit. By touching the screen you can change released values or move to other pages. The touching can be done with finger, pen, pencil, etc. Figure 11.2: Operation of the screen with fingers or pen NOTE: The values shown in the individual screenshots are not default values! 11.4...
Page 22
Description of the menu navigation and adjustment values Code – entry 11.5 By entering the code, the following can be performed: Changing values Activate the Aggregate-Test (explanation see chapter 11.4) Setting or changing date & time (see chapter 11.7) ...
Page 23
Description of the menu navigation and adjustment values 11.6 Switching the boiler on and off SWITCH-ON SWITCH-OFF Navigation: Navigation: Screen: Screen: Figure 11.6: Switching off the boiler Figure 11.5: Switching on the boiler By pressing the following button: By pressing the following button: the boiler will be switched on.
Page 24
Description of the menu navigation and adjustment values 11.7 Date and time Navigation 1: Navigation 2: Screen: Screen: Figure 11.7: Selecting date and time Figure 11.8: General settings for NTP By pressing the following button: By pressing the following button: you can select the language to be you can select the language to be ENGLISH...
Page 25
Description of the menu navigation and adjustment values 11.8 Determining main menu values 11.8.1 Adding main menu display values Navigation 1: Navigation 2: Show value Screen: Screen: Figure 11.10: Determining display values Figure 11.9: Adding display values By pressing the following button: By pressing the following button: an overview will be displayed in...
Page 26
Description of the menu navigation and adjustment values Navigation 3: Navigation 4: Show value Load scheme Show value Boiler 000 Screen: Screen: Figure 11.9: Load scheme Figure 11.10: Determining display values By pressing the following button: Note: The values of the default scheme can also be...
Page 27
Description of the menu navigation and adjustment values 11.9 Fault messages and warnings Navigation: Screen: Figure 11.13: Fault messages By pressing the following button: Actual current fault messages will be displayed. Archive all fault messages will be displayed. Note: ...
Page 28
Description of the menu navigation and adjustment values 11.10 Modules overview Navigation: Screen: Figure 11.14: Modules overview By pressing the following button: the „boiler values“ menu will be displayed BOILER 000 (see chapter 11.12.) the „buffer values“ menu will be displayed BUFFER i000 (see chapter 11.12.2) the „hot water tank values“...
Page 29
Description of the menu navigation and adjustment values 11.11 Module configuration Boiler Overview Time mode Time program Status Settings Settings Suction times Solar Overview Outputs Status Inputs Settings Operating hours Agg-Test Buffer Overview Hydraulic compensator Overview Status Settings Settings Agg-Test Agg-Test Net pump Overview...
Page 30
Description of the menu navigation and adjustment values 11.13 Boiler MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Ext. requirement Solar Net pump Zone valve addit. boiler Menu structure ...
Page 31
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Ext. requirement Solar Net pump Zone valve addit. boiler ...
Page 32
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Overview II Display the operation mode (Automatic mode, Log wood mode or Operation mode...
Page 33
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Log wood - buffer Display of the actual Log wood - buffer bottom (3-20) °C bottom Primary air flap...
Page 34
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Indication of the state of the discharge screw (=room discharge Discharge screw ...
Page 35
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Inputs I Indication of the state of the Grate closed: Grate closed ...
Page 36
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Indication of the state of the casing door Door opened ...
Page 37
Description of the menu navigation and adjustment values 11.14 Buffer MODUL Buffer Boiler Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Menu structure Overview Buffer top temperature Buffer middle temperature Buffer bottom temperature...
Page 38
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Status I Buffer top temperature Display of the buffer top temperature °C Buffer middle...
Page 39
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Indication of the Fastrun heating (ON/OFF) If fastrun heating is active, the hot water tank upper zone gets Fastrun heating heated up with the consumer´s highest requested flow temperature.
Page 40
Description of the menu navigation and adjustment values 11.14.1 Hot water tank MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Menu structure Fast start Full loading Overview...
Page 41
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Overview Activates the fast start up (ON/OFF) Fast start If fast start up is activated, the hot water tank is heated independently (maximum loading time) to the requested set temperature.
Page 42
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Activates the circulation pump (ON/OFF) During the hot water tank loading time the circulation pump is switched on 2 minutes for every 10 minutes Circulation pump ...
Page 43
Description of the menu navigation and adjustment values 11.14.2 Heating circuit MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Menu structure ...
Page 44
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Status I Flow temperature Displays the flow temperature of chosen heating circuit...
Page 45
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Parameter I Room must Setting up the required room temperature during heating time.
Page 46
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Root point temperature Setting up the minimum flow temperature (20-70) of chosen heating °C circuit Flow temperature at...
Page 47
Description of the menu navigation and adjustment values Operation mode „Screed drying“ Bake out Flow set If screed drying gets interrupted, resume temperature in °C drying as follow: Interrupting day Continuation day 0 – 15 17 – 23 5 – 12 24 –...
Page 48
Description of the menu navigation and adjustment values 11.14.3 Time mode MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Menu structure Time program Time Settings Time requirement Term...
Page 49
Description of the menu navigation and adjustment values 11.14.4 Solar MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement NOTE: At the solar module 5 resp. 6 (only at external solar module) program numbers are available, which are set up by the service technician.
Page 50
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Status I Collector flow Displays the collector flow temperature °C temperature...
Page 51
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Setting up maximum tank temperature (25-95) of tank 1 Tank 2 max.
Page 52
Description of the menu navigation and adjustment values 11.14.5 Hydraulic compensator MODUL Boiler Buffer Hot water tank Heating circuit Time mode Solar Net pump Zone valve addit. boiler Hydr.compensat Ext. requirement .compen Hydr Menu structure Overview ...
Page 53
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Status Display of the temperature in the hydr. compensator Hydr.
Page 54
Description of the menu navigation and adjustment values 11.14.6 Net pump MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Net pump Solar Zone valve addit. boiler Ext. requirement Menu structure Switch on barrier Temp.increase Overview...
Page 55
Description of the menu navigation and adjustment values 11.14.7 Zone valve MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Zone valve Solar Net pump addit. boiler Ext. requirement Menu structure Switch on barrier Temp.increase Overview...
Page 56
Description of the menu navigation and adjustment values 11.14.8 External requirement MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement The external requirement module provides an interface to an external foreign control loop (e.g. central building control system).
Page 57
Description of the menu navigation and adjustment values MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement Term Description Unit Overview Display, if the external foreign control loop makes a requirement over the digital input or not: External demand ...
Page 58
Description of the menu navigation and adjustment values External requirement at digital input: At a digital request the external set temperature gets transmitted as value to the heat supplier. External requirement at analogue input: At an analogue request a calculated (= linearly interpolated) temperature gets transmitted to the heat gets regulated by the parameters „analogue must supplier (see Figure 12).
Page 59
Description of the menu navigation and adjustment values 11.14.9 Additional boiler MODUL Boiler Buffer Hot water tank Heating circuit Time mode Hydr.compensat Solar Net pump Zone valve addit. boiler Ext. requirement The recommended hydraulic schemes are shown in appendix 14.1. Menu structure ...
Page 60
Description of the menu navigation and adjustment values 11.15 Menu settings Navigation: Screen: Figure 12.18: Overview menu settings By touching the following button: the network configuration will be displayed. (see chapter 11.13.1 – page 61) the Modbus – settings will be displayed. (see chapter 11.13.2 –...
Page 61
Description of the menu navigation and adjustment values 11.15.1 Network configuration Navigation 1: Navigation 2: Screen: Screen: Figure 11.15: Network configuration Figure 11.16: DNS settings By touching the following button: By touching the following button: you can enter the IP address for NetBIOS Name you can set the NetBIOS name DNS 1 / DNS 2...
Page 62
Modbus is an application protocol for the exchange of messages between intelligent Modbus controllers in the building management system. The Modbus protocol “TCP” is used in the HERZ control. This protocol transmits the encoded data via LAN cable. Modbus ensures that connected controllers in the building management system become the transmitted data from the boiler, so that they can continue processing.
Page 63
Description of the menu navigation and adjustment values 11.15.3 Screensaver Navigation: Screen: Figure 11.18: Screensaver By touching the following button: you can activate the screensaver. you can set the period of time after which the screensaver is to be activated. you can activate the standby mode for the screensaver.
Page 64
Description of the menu navigation and adjustment values 11.15.5 Sende via Mail ACTIVATE EMAIL ORDER CREATE MAILING LIST Navigation 1: Navigation 2: Receiver list Screen: Screen: Figure 11.19: Settings – Mail Figure 11.20: Receiver list – Mail By touching the following button: By touching the following button: you can add an e-mail recipient example@mail-...
Page 65
Description of the menu navigation and adjustment values ENTER MAIL SUBJECT SEND TEST-MAIL Navigation: Navigation: subject Screen: Screen: Figure 11.29: Mail subject Figure 11.30: Sending mail By touching the following button: By touching the following button: you can set the e-mail to the the entry will be confirmed.
Page 66
Description of the menu navigation and adjustment values 11.15.6 Mail Statusreport Navigation: Screen: Figure 11.21: Mail – Statusreport By touching the following button: you can enter the number of times (max. 5 times) you can enter the individual times when a mail with the adjusted values (error, warning, information (error, warning, information ...
Page 67
Figure 11.22: Mail – Server settings By touching the following button: smtp.1und1.de you can enter the mail server (=Outgoing mail server). touch@herz- you can enter the e-mail address of the touch display. energie.at you can enter the related password. Password touch@herz- you can enter the username.
Fault reports and their correction FAULT REPORTS AND THEIR CORRECTION You should always take particular note of the safety instructions! (see chapter 1) If a fault arises, the fault must always be rectified first of all and then cleared by switching the system on again. If several faults arise at the same time, these will be displayed in the order in which they occurred.
Page 69
Fault reports and their correction Nr. Fault text Reason Suggestions for rectifying Check sensor, replace as necessary Check plug, replace as necessary BOILER SENSOR Failure boiler sensor Check wiring incl. Connections, replace as necessary ✆ - contracting party ...
Page 70
Fault reports and their correction Nr. Fault text Reason Suggestions for rectifying Check sensor, replace as necessary BUFFER SENSOR Check plug, replace as necessary Failure centre temperature sensor MIDDLE Check wiring incl. Connections, replace as necessary ✆ - contracting party ...
Page 71
Fault reports and their correction Nr. Fault text Reason Suggestions for rectifying Check sensor, replace as necessary SENSOR COLLECTOR Check plug, replace as necessary Failure solar collector back flow temperature sensor BACK FLOW Check wiring incl. Connections, replace as necessary ✆...
Page 72
Fault reports and their correction Nr. Fault text Reason Suggestions for rectifying ANTIFREEZE HEATING ANTIFREEZE HEATING CIRCUIT CIRCUIT 7°C Collector temperature under set up 033 ANTIFREEZE SOLAR antifreeze temperature ANTIFREEZE HYDR. Hydraulic compensator temperature under 7°C COMPENSATOR Blocking protection activated for ANTIBLOCKING BACK return flow pump.
Page 73
Fault reports and their correction Nr. Fault text Reason Suggestions for rectifying Check sensor, replace as necessary ADDITIONAL FLUE GAS Additional boiler flue gas Check plug, replace as necessary SENSOR temperature out of range Check wiring incl. Connections, replace as necessary ...
Page 74
Fault reports and their correction Nr. Fault text Reason Suggestions for rectifying ✆ Fault of the BFP contacts (both - contracting party CONTACTS BFP End-switches are closed at the Carry out check BFP by specialist same time) personnel Check fuel level ...
Page 75
Fault reports and their correction Nr. Fault text Reason Suggestions for rectifying Remove debris Check grate cleaning motor Failure grate cleaning; impossible to Check grate linkage GRATE CLEANING 2 close grate; grate got stuck; grate linkage damaged or loosened Check grate cleaning end switch ✆...
Page 76
Fault reports and their correction Nr. Fault text Reason Suggestions for rectifying Cascade parameters are not within Restart-T-Control KAS CHKDATA specification Check cascade parameters KAS CONNECTION No connection to cascade Check connection to the cascade 182 KAS OFFLINE Boiler not available for cascade Restore data connection ...
Maintenance schedule (Customer inspection) MAINTENANCE SCHEDULE (CUSTOMER INSPECTION) (Some points have also been prescribed in accordance with lt. TGPF H 118!) For safety reasons, maintenance must only be carried out with the main switch turned off. However first of all, the system must be switched off by means of the On/Off button and you must wait for the burnout phase.
Page 78
Maintenance schedule (Customer inspection) 13.2 Monthly (after 1000 hours) Equipment area Action Cleaning of the heat recovery areas: The heat exchanger pipes are to be checked regularly for soiling and should cleaned manually required (Cleaning interval after 1000h, show on display).
Page 79
Maintenance schedule (Customer inspection) Equipment area Action (5) Clean the heat exchange pipes with the boiler brushes (17). Here the ventilator can also be switched on in order to suck away any dust forming in the air. This can simply be carried out in the Unit Off (1) condition in the so-called aggregate test.
Page 80
Maintenance schedule (Customer inspection) Equipment area Action Ash container Open ash door and check ash level and empty ash container if necessary. Pellet burner Check display, operation and faults list. Control - Restart T-Control. functioning Open burning chamber door (1) or remove ash container door (2).
Page 81
Maintenance schedule (Customer inspection) Equipment area Action Thermal safety Check thermal safety valve tightness valve Safety valve Check safety valve tightness Check system pressure System pressure Minimum pressure: 1,5 bar (cold) Maximum pressure: see boiler plate Check fire extinguisher securing and seal fire extinguisher as well as hose and nozzle (according to national standard)
Maintenance schedule (Customer inspection) Equipment area Action Unscrew revision cover Check BFP flap visually for damages, wear and tightness Flange bearing (Pellet burner) Open BFP flap by using the aggregate test. Position paper strip between hopper flange and BFP flap and close BFP flap afterwards. Try to pull out paper strip.
HERZ pelletfire 30/30 HERZ pelletfire 40/30 Maschine type: Pelletfire inclusive discharge system We declare herewith, that the above described machine / the above described product complies with the corresponding regulations of the following EC-Directives. The conformity is verified by the complete compliance with the following standards: EU –...
Index INDEX Operation and maintenance ........ 7 Operation with low performance decrease ..10 Boiler operation ........... 12 Overheating of the boiler ........10 BOILER OPERATION ........11 Burning phase ............. 14 Preparation for heating up ......... 11 CE- DECLARATION OF CONFORMITY .... 83 Chimney sweeper ..........
Need help?
Do you have a question about the pelletfire and is the answer not in the manual?
Questions and answers