Samsung Galaxy Express Prime Safety And Warranty Manual page 21

damage claims, exclusive of attorney fees and expert
witness fees, exceed $5,000.00 ("Large Claim") shall be
determined according to AAA rules. In a Large Claim
case, the arbitrator may grant to the prevailing party, or
apportion among the parties, reasonable attorney fees,
expert witness fees and costs. Judgment may be
entered on the arbitrator's award in any court of
competent jurisdiction.
This arbitration provision also applies to claims against
SAMSUNG's employees, representatives and affiliates if
any such claim arises from the Product's sale, condition
or performance.
You may opt out of this dispute resolution procedure by
providing notice to SAMSUNG no later than 30 calendar
days from the date of the first consumer purchaser's
purchase of the Product. To opt out, you must send notice
by e-mail to optout@sea.samsung.com, with the subject
line: "Arbitration Opt Out." You must include in the opt out
e-mail (a) your name and address; (b) the date on which
the Product was purchased; (c) the Product model name
or model number; and (d) the IMEI or MEID or Serial
Number, as applicable, if you have it (the IMEI or MEID or
Serial Number can be found (i) on the Product box; (ii) on
the Product information screen, which can be found under
"Settings;" (iii) on a label on the back of the Product
beneath the battery, if the battery is removable; and (iv) on
the outside of the Product if the battery is not removable).
Alternatively, you may opt out by calling 1-800-SAMSUNG
(726-7864) no later than 30 calendar days from the date of
the first consumer purchaser's purchase of the Product
and providing the same information. These are the only
two forms of notice that will be effective to opt out of this
dispute resolution procedure. Opting out of this dispute
resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to
enjoy the benefits of the Limited Warranty.
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