Troubleshooting Guide - Panasonic SC-HT820V Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, refer to the "Customer Services Directory" on page 54 if you reside in the U.S.A., or refer to the "Product information" on
page 55 if you reside in Canada.
Power
No power.
The unit is automatically switched
to the standby mode.
No operation
No response when any buttons
pressed.
No response when remote control
buttons pressed.
No picture or sound.
You have forgotten your ratings
password.
Reset all the settings to Factory
Preset.
Cannot operate the VHS.
Cannot operate the TV.
Cannot operate the DVD.
Television reception worsens after
connecting the unit.
Cannot eject cassette.
Specific operation impossible or incorrect
It takes time before play starts.
[MP3]
Programmed items are not played.
[DVD-V]
A menu screen appears during
[VCD]
skip or search.
The on-screen menu shows "2" as
a soundtrack option when [AUDIO]
is pressed, but the audio does not
change. [DVD-A]
Play restarts from the beginning of
the track when soundtrack is
changed. [DVD-A]
Subtitle
Subtitle position is wrong.
No subtitles.
The subtitles overlap closed
captions recorded on discs.
Marker
Cannot add markers.
A-B repeat
Point B is automatically
determined.
A-B repeat is automatically
canceled.
Menu
The Setup menu cannot be
accessed.
RQT7388
50
≥Insert the AC power supply cords and system cable securely.
≥The Sleep timer functioned.
≥This unit cannot play discs other than the ones listed in these operating instructions.
≥The unit may not be operating properly due to lightning, static electricity or some other
external factor. Turn the unit off and then back to ON. Alternatively, turn the unit off,
disconnect both AC power supply cords, and then reconnect them.
≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥Check that the batteries are installed correctly.
≥The batteries are depleted: Replace them with new ones.
≥Point the remote control at the remote control sensor and operate.
≥Check the video and audio connection.
≥Check the power or input setting of the connected equipment.
≥Check that the DVD-RAM has something recorded on it.
≥While stopped and "DVD/CD" is the source, press and hold [6 6/REW], [1] (PLAY)
(DVD) and [<OPEN/CLOSE] on the main unit until "Initialized" disappears from the
television. Turn the unit off and on again.
All settings will return to the default values.
≥Press [VHS] to switch the remote control mode to VHS.
≥The unit is in timer recording standby ("F" is on on the unit's display).
≥The remote control and main unit are using different codes. Change the code on the remote
control.
≥Press [TV] to switch the remote control mode to TV.
≥Check the TV maker setting.
≥Press [DVD] to switch the remote control mode to DVD.
≥This can occur because the signals are being divided between the unit and the television.
You can solve this with a signal booster, available from audio-visual suppliers. Consult your
dealer if reception does not improve.
≥The unit is recording or in timer recording standby mode. If you need to eject the tape, press
[F] first so "F" goes out.
≥Play may take time to begin when an MP3 track has still picture data. Even after the track
starts, the correct play time will not be displayed, however this is normal.
≥Some items will not be played even if you have programmed them.
≥This is normal for Video CDs.
≥Even if a second soundtrack isn't recorded, two numbers will normally be shown.
≥This is normal on DVD-Audio.
≥Adjust the position. ("Subtitle Position" in Display Menu)
≥Display the subtitles.
≥Clear the subtitles.
≥You cannot add markers while playing a play list or if the disc's play time doesn't appear on
the unit's display.
≥The end of an item becomes point B when it is reached.
≥A-B repeat is canceled when you press [QUICK REPLAY].
≥Select "DVD/CD" as the source.
≥Cancel all group, program and random play.
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