Panasonic DMP-BD30K Operating Instructions Manual page 25

TV screen and video
The images from this unit do
not appear on the television.
Picture is distorted.
The screen changes
automatically.
Video is not output in high
definition.
Status messages do not
appear.
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
There is a lot of after-image
when playing video.
When playing DVD-Video using
progressive output, one part of
the picture momentarily
appears to be doubled up.
There is no apparent change in
picture quality when adjusted
with the Video menu in the
on-screen menu.
The masked-off area is masked
in gray.
Sound
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio
type.
Cannot switch audio.
HDMI connections
The images from this unit do
not appear on the television.
Picture is distorted.
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
When playing DVD-Video using
progressive output, one part of
the picture momentarily
appears to be doubled up.
≥Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT
terminal, COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on this unit.
≥Make sure that the television's input setting (e.g., VIDEO 1) is correct.
≥An incorrect resolution is selected in "Component Video Resolution", when the television is
connected to COMPONENT VIDEO OUT terminals. While stopped, press and hold [∫] and
[1] (PLAY) on the main unit at the same time for more than 5 seconds to cancel this setting.
Set the item again.
≥If "BD-Video 24p Output" is turned "On" when the unit is connected to a TV through any
terminal other than HDMI, images may not display properly. In this case, turn "BD-Video 24p
Output" to "Off".
≥When the "Screen Saver Function" in the Setup menu is set to "On", the display may return to
the screen saver mode automatically if there is no operation for 10 minutes or more.
≥High definition video cannot be output through the VIDEO OUT or S VIDEO OUT terminals.
≥Confirm that the "HDMI Video Mode", "HDMI Resolution", and "Component Video
Resolution" in the Setup menu are set properly.
≥Depending on the BD-Video, output from the COMPONENT VIDEO OUT terminals may be
restricted to 480p.
≥Select "Automatic" in "Status Messages" in the Setup menu.
≥Use the television to change the aspect. Refer to your television's operating instructions.
≥When using a component video cable, set "Progressive" to "Off". If the situation is not
restored after that, set "TV Aspect" to "4:3 Pan & Scan".
≥Turn "3D NR" or "Integrated NR" off if it is on.
≥Set "Progressive" of "Video" menu on the on-screen menu to "Off". This problem is caused by
the editing method or material used on DVD-Video, but should be corrected if you use
interlace output.
≥When the unit is connected using HDMI terminal, refer to "HDMI connections" (
≥The effect is less perceivable with some types of video.
≥If the "Screen Saver Function" in the Setup menu is set to "Off", the masked-off area is
displayed in black.
≥Check the connections and the "Digital Audio Output" settings. Check the input mode on the
amplifier/receiver if you have connected one.
≥Press [AUDIO] to select the audio.
≥Turn off "V. Surround" in the following cases.
– When using discs that do not have surround sound effects such as Karaoke discs.
– When playing bilingual broadcast programs.
≥Match the speaker settings with the connected equipment. Change multi channel speaker
settings by selecting "Multi Channel" in "Speaker".
≥The sound effects (Re-master, V. Surround, etc.) will not work when the bitstream signal is
output from the HDMI AV OUT terminal or the DIGITAL AUDIO OUT terminal.
≥When "BD-Video Secondary Audio" is set to "Off", Dolby Digital Plus, Dolby TrueHD and
DTS-HD are output from the DIGITAL AUDIO OUT terminal as Dolby Digital or DTS Digital
Surround bitstream.
≥There are discs for which audio cannot be changed because of how the disc was created.
≥When connecting an amplifier/receiver using a coaxial cable, optical digital audio cable or an
HDMI cable, you cannot switch the audio if "Digital Audio Output" is set to "Bitstream". Set
"Digital Audio Output" to "PCM" or connect using audio cables.
≥Press [∫] and [1] (PLAY) simultaneously on the unit for more than 5 seconds to shift the
mode to one more compatible with HDMI equipment. However, Dolby Digital Plus, Dolby
TrueHD, and DTS-HD audio are not output in bitstream. To output the bitstream, select
"Restore Default Settings" to restore the factory presets and make proper settings.
≥To output video from a device connected with an HDMI cable, set "HDMI Video Mode" to "On"
in the Setup menu.
≥Picture may not be seen when more than 4 devices are connected with HDMI cables.
Reduce the number of connected devices.
≥When "BD-Video 24p Output" is set to "On", HDMI authentication takes place where 24p
images switch to other images, and a black screen is displayed.
≥Change "TV Aspect" type to "16:9".
≥When you use the HDMI AV OUT terminal for video output, follow the steps below for setting.
1 Connect this unit to the TV with any cable except the HDMI cable.
2 When you connect with the Component Video cable, set "HDMI Video Mode" to "Off" and
"Component Video Resolution" to "480i" in the Setup menu.
Reference
11 Troubleshooting guide
below).
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RQT9037
(ENG)
25