Before You Call - Crosley GMD1060SW Use & Care Manual

BEFORE YOU CALL

Check the following to be sure a service call is necessary:
If nothing on the oven operates:
• check for a blown circuit fuse or a tripped main circuit breaker.
• check if oven is properly connected to electric circuit in house.
• check that controls are set properly.
• check that the cooking time is set.
If the oven interior light does not work:
• The light bulb may be loose or defective. See page 25 or call a qualified servicer.
If oven will not cook:
• check that control panel was programmed correctly.
• check that door is firmly closed.
• check that START Pad was touched.
• Clock Delay Start or Timer Delay Start may have been set.
• the Control Lockout may have been set
• check the area between the door and seal for obstructions.
If oven takes longer than normal to cook or cooks too rapidly:
• be sure the Power Level is programmed properly.
• check instructions on food density, etc.
• verify that voltage to the microwave oven is not low.
If the time-of-day clock does not always keep correct time:
• check that the power cord is fully inserted into the outlet receptacle.
• check that the oven is properly grounded.
• try plugging the oven into an outlet on a separate electrical circuit.
If oven floor or glass tray are hot:
• this is normal. The floor is absorbing heat from the food.
If the interior of oven collects moisture:
• this is normal. Food gives off moisture when cooking and the steam collects on the door and the
oven surface. Wipe off excess moisture from oven after each use.
If food cooks unevenly:
• refer to your recipe for proper cooking procedures.
• be sure food is evenly shaped.
• be sure food is completely defrosted before cooking.
• check placement of aluminum strips used to prevent overcooking.
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