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6
Troubleshooting
INFO
Problems described here without a reference to
a qualified specialist or certified electrician may
be rectified independently.
All other problems described here are only to
be dealt with by a qualified specialist or certified
electrician.
Fault: the motor is not operational
Cause
The thermal protection switch of the
motor has triggered
A higher-level control command is
present
No voltage is applied.
Motor is faulty
Fault: the product does not move to the required limit position
Cause
The motor limit positions are incorrect Readjust the motor.
Fault: the crank cannot be turned
Cause
The gear is faulty.
866589 [Rev. 6 - en]/01.11.16
Remedy
Wait 10 to 15 minutes and then try
again.
Wait for on/off delay and then try
again.
Check the power supply.
Replace the motor.
Remedy
Remedy
Replace the gear.
Troubleshooting
Note
Have checked by a certified electrician.
Replacement by a qualified specialist
Note
Adjustment by a qualified specialist
Note
Replacement by qualified specialist.
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