Fujitsu Lifebook E2010 User Manual page 114

L i f e B o o k E S e r i e s – A p p e n d i x
Problem
IP packet isn't
reaching its desti-
nation
Cannot connect to
the network
108
Possible Cause
Run the PING command to
check the connection
There are several possible
causes, as listed to the right.
Refer to the specific section of
this manual or your user's
manual.
Possible Solution
Perform the following steps to run the PING command to check
if the IP packet is correctly delivered to the destination.
To run the PING command, the TCP/IP protocol must be
installed. First you will determine your IP address, then you will
make sure your IP address can respond, and then you will make
sure other computers can be addressed.
1. Windows 2000: Click [Start] -> [Programs] -> [Accessories]
-> [Command Prompt].
Windows XP: Click [Start] -> [All Programs] -> [Accessories]
-> [Command Prompt].
2. Type: ipconfig > directory\filename
where directory and filename represent the location at
which you want to find the IP address.
3. Click [Enter], then go to the location you specified above.
The IP address for your system will be contained in the file.
4. To check that your IP address is functioning properly, go
back to the DOS prompt and type: ping <IP address>, then
press [Enter]. You will receive several replies, followed by
the PING statistics (similar to below).
5. To check that your system is communicating with other
systems, go to the DOS prompt and type:
\>ping XXX.XXX.XXX.XXX. (With the destination IP address
in place of XXX.XXX.XXX.XXX).
Example: if the destination IP address is 10.0.1.3:
C:\>ping 10.0.1.3
A message similar to the following appears if the connection is
successful.
Pinging 10.0.1.3 with 32 bytes of data:
Reply from 10.0.1.3: bytes=32 time=1ms TTL=32
Reply from 10.0.1.3: bytes=32 time<10ms TTL=32
Reply from 10.0.1.3: bytes=32 time=4ms TTL=32
Reply from 10.0.1.3: bytes=32 time<10ms TTL=32
If the connection fails, [Request timed out], [Destination host
unreachable], or a similar message appears. In this case, refer to
the "Other computers are not displayed" portion of this
chapter.
The following causes are possible. Check each one of them.
The network name or encryption key is not right.
The slide power switch is set to Off.
The driver has not correctly started.
The destination computer is not turned on.
You do not have the access privilege to the destination
computer.
The card has failed.
Hardware conflict.