Troubleshooting - Fujitsu Lifebook E2010 User Manual

TROUBLESHOOTING

This section contains troubleshooting information, including causes and actions, for problems you may find while
using this device.
Troubleshooting Table
Problem
Exclamation mark Failure to recognize the
(!) or cross (x) is device.
attached to [Intersil
Failure in installing the driver.
PRISM Wireless
LAN PCI Card].
Other computers The network has not been set
are not displayed up correctly.
when the [Network
Computer] icon is
double-clicked.
It takes time before the
network is searched and the
computer connected is
displayed.
Failure in installing the driver.
The TCP/IP protocol is not
installed, or, the IP address is
not set correctly.
Other computers The TCP/IP protocol is not
are not displayed installed, or, the IP address is
when the [Network not set correctly.
Computer] icon is
double-clicked.
Other computers No communication due to
are not displayed poor radio signal.
when the [Network
Computer] icon is
double-clicked.
(continued)
Possible Cause
W I r e l e s s L A N U s e r ' s G u i d e
Possible Solution
Restart the computer.
Restart the computer.
Check the setting for the protocol, workgroup, and sharing.
To check this, you need a different procedure, depending upon
the operating system that you use. Refer to the appropriate
section of this chapter.
Perform the following steps to search for the computer.
Click [Start] -> [Search] -> [Other Computers].
Enter the computer name that you are connecting to in
[Name], and click [Search].
Double-click icon of the computer that has been searched.
Make sure that the driver is correctly installed.
Make sure the TCP/IP protocol is installed. To check this, you
need a different procedure, depending on the operating system
that you use. Refer to the appropriate section of this manual.
If the TCP/IP protocol is installed, do the following to check the
IP address:
1. Windows 2000:
Click [Start] -> [Programs] -> [Accessories] -> [Command
Prompt].
Windows XP:
Click [Start] -> [All Programs] -> [Accessories] ->
[Command Prompt].
2. Enter "IPCONFIG" command, and press [Enter].
(If your hard disk is C drive, enter
C:\>ipconfig)
Check that the IP address is correctly displayed under the IP
Address.
Example:
IP address: 10.0.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
Shorten the distance between computers or remove visible
obstacles between them, and retry the connection.
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