Faqs - Huawei WA8021V5 Quick Start Manual

WA8021V5
Quick Start
What can I do if a problem occurs when I set the Internet access mode?
You can check the indicator status of the WA8021V5 that works as a router. If the
indicator is steady red, Internet access is unavailable.
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How to restore the factory settings of an edge ONT?
Press and hold the Reset button of the device for more than 2 seconds using a
needle, and release the button after the indicator turns off. After the device
restarts and the red indicator turns on, the factory settings are restored.
Does the edge ONT support 5G Wi-Fi? How to connect to the 5G Wi-Fi?
Yes. The device supports 5G Wi-Fi. By default, the 2.4G/5G Wi-Fi names are the
same. The device automatically connects to an optimal frequency band. To fix the
connection to the 5G frequency band, disable the Dual-Band Steering as follows:
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Issue 09 (2021-09-16)
Cannot find the Wi-Fi of the edge ONT: Ensure that the device is powered on.
Wait for a moment. After the device is started, scan for the Wi-Fi again.
Cannot access the configuration page: Ensure that the mobile phone is
connected to the Wi-Fi network of the device and enter the IP address in the
address box of a browser. (For details about the IP address, see the product
nameplate.)
Cannot access the Internet after the settings: Ensure that the home gateway
connected to the device can access the Internet. If a network cable is
connected, ensure that network cable is connected securely.
NO TE
After the device is restored to factory settings, the device configuration parameters are
cleared and need to be reconfigured.
Connect a mobile phone to the Wi-Fi network of the edge ONT.
Enter the IP address in the address box of a browser and press Enter. (For
details about the IP address, see the product nameplate.)
On the displayed login page, enter the login password as prompted.
Choose My Wi-Fi and turn off Dual-band Combination. Then, two Wi-Fi
names are displayed. Connect to the Wi-Fi with the suffix _5G.
Copyright © Huawei Technologies Co., Ltd.

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