OPERATION .................16 Control Panel and Remote Control ..............16 Wireless Remote Control ................17 Air Direction .....................18 Additional Features ..................18 SMART FUNCTIONS ..............19 LG ThinQ Application ..................19 Smart Diagnosis ....................20 MAINTENANCE ................22 Air Filter ......................22 TROUBLESHOOTING ..............23 Before Calling for Service ................23 Normal Sounds You May Hear ................23...
SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others.
IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: INSTALLATION • Before use, the appliance must be properly installed as described in this manual. •...
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• If water enters the product, turn off the power at the main circuit, then unplug the product and call for service. • If the product has been submerged, contact the LG Electronics Customer Information Center for instructions before resuming use.
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CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: INSTALLATION • Take care when installing the product that exhaust or condensation does not damage nearby property.
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REFRIGERANT (FOR R32 ONLY) WARNING • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. • The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames an operating gas appliance or an operating electric heater).
PRODUCT OVERVIEW Exterior Parts Interior Parts Control Panel Evaporator Remote Control Air Guide Air Filter Brace Vertical Air Deflector (Horizontal Louver) Compressor Horizontal Air Deflector (Vertical Louver) Condenser Front Grille Base Pan Air Outlet Power Cord Cabinet Air Inlet...
INSTALLATION Electrical Data WARNING Power cord may include a current interrupter • This appliance should be installed in device. TEST and RESET buttons are provided accordance with the National Electrical Code. on the plug case. The device should be tested on •...
Parts Included (Appearance May Vary) Heatproof foam (2) (Adhesive backed) Foam-PE (2) (Adhesive backed) Foam strip Right curtain panel Frame guide (2) Window locking bracket Left curtain panel Sill support (2) Type “A” Screws Type “A” Screws Type “B” Screws Type “B”...
How to Install the Unit NOTE • All supporting parts should be secured to firm To prevent vibration and noise, make sure the wood, masonry, vinyl, fiberglass, or metal. unit is installed securely and firmly. • This product is a window air conditioner. As such, a standard single-hung or double-hung Install the unit out of direct sunlight.
Insert the hooks on the lower panel guides Preparation of the Cabinet into the slots on the bottom of the cabinet. Make sure that the flanges on the lower panel Remove 4 screws which fasten the cabinet at guides will face toward the inside of the room. both sides and at the back.
Use 2 type A screws to attach a sill support Cabinet Installation to the cabinet track holes on one side. Use the cabinet track holes that will place the sill Inside Sill Inside Sill support nearest to the outer edge of the sill. Center Hole Center Hole The longer side of the sill support should be...
Mount the cabinet to the window sill using 3 CAUTION type B screws in the holes on the front angle. • The unit is heavy. Use an assistant to help lift the unit and set it in place. Lifting and maneuvering the unit by yourself could result Sash Track Sash Track...
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Connect the wire harness before assembling After the air conditioner is installed, measure the front grille. the curtain panel on each side and cut the adhesive-backed heatproof foam to fit each panel. The size of the panels may differ. Remove the backing from the heatproof foam and attach the foam to the curtain panels.
OPERATION Control Panel and Remote Control Remote Control NOTE • The feature may be changed according to the type of model. Power Operation Mode Press the Mode button to cycle between 4 Press to turn the air conditioner ON or types of air conditioner operation: Energy OFF.
Wireless Remote Control Wi-Fi (Wi-Fi Model Only) Enables connection of the air conditioner to Inserting Batteries the home Wi-Fi. Push out the cover on the back of the remote NOTE control with your thumb. • Follow instructions on ThinQ application on how to connect to your unit.
Air Direction Additional Features Airflow can be adjusted by changing the direction Slinger Fan of the air conditioner’s louvers. This air conditioner is equipped with a slinger fan. Adjusting Horizontal Airflow (See drawing.) Direction The fan’s outer ring picks up the condensed water from the base pan if the water level gets high The horizontal airflow is adjusted by moving the enough.
Internet service diagnose the problem. provider or refer to your wireless router manual. • LG ThinQ is not responsible for any Settings network connection problems or any faults, malfunctions, or errors caused by network Allows you to set various options on the appliance connection.
Installing the LG ThinQ Using LG ThinQ to Diagnose Application Issues Search for the LG ThinQ application from the If you experience a problem with your Wi-Fi Google Play Store or Apple App Store on a equipped appliance, it can transmit troubleshooting smartphone.
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Industry Canada Statement Wireless LAN Module Specifications This device contains licence-exempt transmitter(s) /receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- Frequency exemmpt RSS(s). Operation is subject to the 2412 MHz - 2462 MHz Range following two conditions: Output 1) This device may not cause interference.
• For repair and maintenance, contact an Authorized Service Center. See the warranty page for details or call 1-888-LG-CANADA (542 2623). Have your model number and serial number available. They should be written Wash the filter using lukewarm water below on page 28 of this manual.
TROUBLESHOOTING Before Calling for Service The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Normal Sounds You May Hear High Pitched Chatter Today’s high efficiency compressors may have a high pitched chatter during the cooling cycle.
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Problem Possible Causes & Corrective Action The air conditioner is unplugged. • Make sure the air conditioner plug is pushed completely into the outlet. The fuse is blown/circuit breaker is tripped. • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
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Remote control signal obstructed. prematurely. • Remove obstruction. Air conditioner is turned off. • Turn the air conditioner on. Can’t connect the LG ThinQ App. to the air Wireless router is turned off. conditioner. • Turn the router on. The Wi-Fi router is too far from the air conditioner.
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Move the router closer to the appliance or purchase and install a Wi-Fi repeater. NOTE • You can refer to the Energy Star program in detail at www.energystar.gov. • If you see “CH” in the display, please call 1-888-LG-CANADA(542 2623).
Please retain dated receipt or delivery ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized representative). If the Date of Purchase cannot be verified, the warranty period will begin 15 months from the date of manufacture.
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WHETHER BASED ON BREACH OF WARRANTY, BREACH OF CONTRACT, TORT OR OTHERWISE, EVEN IF LG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL LG’S LIABILITY EXCEED THE ACTUAL PURCHASE PRICE OF THE PRODUCT WITH RESPECT TO WHICH ANY CLAIM IS MADE.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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LG Customer Information Center 1-888-LG-CANADA (542 2623) LG ELECTRONICS CANADA INC. Register your product Online! 20 Norelco Drive www.lg.com North York, ON M9L 2X6...
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