Unit Installation....................13 OPERATION .................15 Control Panel and Remote Control ..............15 Wireless Remote Control ................16 Air Direction .....................17 Additional Features ..................17 SMART FUNCTIONS ..............18 LG ThinQ Application ..................18 Smart Diagnosis ..................19 MAINTENANCE ................21 Cleaning ......................21 TROUBLESHOOTING ..............22 Before Calling for Service ................22 Normal Sounds You May Hear ................22...
SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others.
IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: INSTALLATION • Before use, the appliance must be properly installed as described in this manual. •...
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• If water enters the product, turn off the power at the main circuit, then unplug the product and call for service. • If the product has been submerged, contact the LG Electronics Customer Information Center for instructions before resuming use.
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CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: INSTALLATION • Take care when installing the product that exhaust or condensation does not damage nearby property. •...
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REFRIGERANT (FOR R32 ONLY) WARNING • Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. • The appliance shall be stored in a room without continuously operating open flames (for example an operating gas appliance) and ignition sources (for example an operating electric heater).
PRODUCT OVERVIEW Exterior Parts Interior Parts NOTE • The feature may be changed according to the type of model. Control Panel Evaporator Vertical Air Deflector (Horizontal Louver) Air Guide Horizontal Air Deflector (Vertical Louver) Shroud Remote Control Condenser Air Filter Compressor Front Grille Base Pan...
INSTALLATION Electrical Data WARNING The power cord may include a current interrupter • This appliance should be installed in device. TEST and RESET buttons are provided accordance with the National Electrical Code. on the plug case. The device should be tested on •...
Parts Included (Appearance May Vary) Foam-PE (2) (Adhesive backed) Foam strip (Non-adhesive) Right curtain panel L bracket (3) Left curtain panel Support bracket Upper Guide NOTE • The feature may be changed according to the type of model. Type “A” Screws Type “A”...
How to Install the Unit NOTE • All supporting parts should be secured to firm To prevent vibration and noise, make sure the wood, masonry, vinyl, fiberglass, or metal. unit is installed securely and firmly. • This product is a window air conditioner. As such, a standard single-hung or double-hung Install the unit out of direct sunlight.
Preparation of the Chassis Cut the window sash seals to the proper length. Peel off the backing and attach the adhesive-backed foam to the underside of the Align holes between the upper guide and the window sash and bottom of window frame. top of the cabinet and then install it with 3 type A screws.
Unit Installation Cut the non-adhesive foam strip to the proper length and insert it between the upper window sash and the lower window sash. CAUTION • During the following step, hold unit firmly until window sash is lowered to top channel behind Foam Strip Foam Strip side panel frames.
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Remove the screw from the bottom right of the cabinet. Attach the support bracket using the screw you just removed. Secure the support bracket to the inner window sill using a type B screw. Screws Screws (Type B) (Type B) Support Bracket Support Bracket NOTE...
OPERATION Control Panel and Remote Control Control Panel Remote Control NOTE • The feature may be changed according to the type of model. • On control panel surface have protection film, Please remove film before use. Power Operation Mode Press the Mode button to cycle between 4 Press to turn the air conditioner ON or types of air conditioner operation: Energy OFF.
Wi-Fi. Push out the cover on the back of the remote NOTE control with your thumb. • Follow instructions on LG ThinQ application on how to connect to your unit. Clean Filter The Clean Filter LED lights up to notify you that the filter needs to be cleaned.
Air Direction Additional Features Airflow can be adjusted by changing the direction Slinger Fan of the air conditioner’s louvers. This air conditioner is equipped with a slinger fan. Adjusting Horizontal Airflow (See drawing.) Direction The fan’s outer ring picks up the condensed water from the base pan if the water level gets high The horizontal airflow is adjusted by moving the enough.
Internet service diagnose the problem. provider or refer to your wireless router manual. • LG ThinQ is not responsible for any Settings network connection problems or any faults, malfunctions, or errors caused by network Allows you to set various options on the appliance connection.
Installing the LG ThinQ Using LG ThinQ to Diagnose Application Issues Search for the LG ThinQ application from the If you experience a problem with your Wi-Fi Google Play Store or Apple App Store on a equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ smartphone.
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FCC Notice FCC RF Radiation Exposure Statement This following notice cover the transmitter module contained in this product. This equipment complies with FCC radiation This equipment has been tested and found to exposure limits set forth for an uncontrolled comply with the limits for a Class B digital device, environment.
MAINTENANCE Cleaning the Air Conditioner WARNING • Remove dust from the air inlet and outlet using • Before cleaning or performing maintenance, a vacuum cleaner. disconnect the power supply and wait until the • Wipe the front grille and inlet grille with a cloth fan stops.
TROUBLESHOOTING Before Calling for Service The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Normal Sounds You May Hear NOTE •...
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Problem Possible Causes & Corrective Action The air conditioner is unplugged. • Make sure the air conditioner plug is pushed completely into the outlet. The fuse is blown/circuit breaker is tripped. • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.
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Remote control signal obstructed. prematurely. • Remove obstruction. Air conditioner is turned off. Can’t connect the LG • Turn the air conditioner on. ThinQ App. to the air Wireless router is turned off. conditioner. • Turn the router on.
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Problem Possible Causes & Corrective Action The password for the Wi-Fi network was entered incorrectly. • Delete your home Wi-Fi network and begin the registration process again. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone before registering the appliance.
If during in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect, at our option, to provide for transportation of our choice to and from a LG authorized service center.
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HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION: Call 1-800-243-0000 or visit our website at www.lg.com. Mail to: LG Customer Information Center (ATTN: CIC)
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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LG Customer Information Center 1-800-243-0000 Register your product Online! LG Electronics Inc. www.lg.com 111 Sylvan Avenue, Englewood Cliffs, NJ 07632...