Fault
The programme does not
start.
The door cannot be opened.
The water is not draining.
Cause
is activated.
Laundry is caught in the
door.
– –– is activated.
The temperature is too high.
Water level is too high.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
– –– is activated.
The water outlet hose is con-
nected too high.
Detergent dosage is too
high.
Troubleshooting en
Troubleshooting
Check whether
▶
→ "Buttons", Page 23
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Continue the programme by select-
▶
ing Spin or Drain and pressing
.
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 37
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 37
Start the Drain programme.
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 55
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 42
Continue the programme by select-
▶
ing Spin or Drain and pressing
.
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 37
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 59
Immediate measure: Mix one table-
▶
spoon of fabric softener with 0.5
litres of water and pour the mixture
is activated.
49