Warranty Conditions - Respekta WKS 14 User Manual

Warranty Conditions
The manufacturer does not take any responsibility for damage caused by the buyer.
This device has been manufactured and tested according to the latest methods. Irrespective of
the seller's / dealer's statutory warranty obligation, the manufacturer provides a 6-month
warranty for faultless material and faultless production for a period of 24 months from the date
of purchase.
The warranty expires in case of intervention by the buyer or by third parties.
Damage caused by improper handling or operation, by incorrect installation or storage, by
improper connection, improper installation, as well as by force majeure or other external
influences, are not covered by the guarantee.
We reserve the right to repair or replace defective parts or to exchange the device in case of
complaints.
Only if repair (s) or replacement of the device, the intended use by the manufacturer should
not be finally achieved, the buyer can demand warranty within six months, calculated from the
date of purchase, reduction of the purchase price or cancellation of the purchase contract.
Claims for damages, including consequential damages, unless they are based on intent or
gross negligence excluded.
In the case of unnecessary or unjustified use of the customer service, we charge the usual
time and track charge for our service.
Complaints must be reported immediately after the detection of an error.
The replacement of light bulbs by our customer service technician is not subject to the
guarantee guidelines and is therefore subject to a charge. There is no guarantee for bulbs.
The warranty claim has to be proven by the buyer, by presenting the purchase receipt. The
guarantee is valid within the Federal Republic of Germany.
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