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Checklist to prepare your connection
IF YOU STILL HAVE ACCESS TO THE INTERNET
View the user manual(s) online
Consult the interactive user manual for all ordered products and keep them on your desktop, as you
may need them during installation. Go to
Watch the installation videos at
Have you still not received your optical fi bre connection box?
In most cases, the connection box is already installed or will be installed by an engineer.
Do you already have an Experia Box?
Always connect your new Experia Box! Make sure you also replace any old cables with the cables provided.
BEFORE YOU START
Have you received your confi rmation letter?
Did you received a confi rmation letter in the post or by e-mail? This letter contains the information that you will need for the installation process.
INTERNET:
from this date.
Did you lose you confi rmation letter? Then go to kpn.com/orderstatus to fi nd your activation date.
You cannot use your KPN services with the equipment from your do-it-yourself installation package until this date.
Is a power outlet available?
Check whether there is an empty power outlet near the connection point for your Experia Box.
Note down Network Name (SSID) and Password (WPA2)
Note down or take a picture of the SSID (network name) and the WPA2 code (password).
You can fi nd these details on the removable card on the back of the Experia Box. You will need this information for a wireless connection.
Are all cables long enough and free from damage?
Only use the cables provided. Refer to the overview of the cables on the back of this page and discover the function of each coloured cable.
For longer or new cables, go to https://apparatuurvoorthuis.kpn.com or a KPN store.
INTERACTIVE TV:
You can fi nd your subscription number and PIN code in your confi rmation letter or e-mail.
PHONE:
Switch off VoiceMail.
Make sure messages cannot be left on your old VoiceMail.
KPN landline phone service: Dial
PHONE:
Switch off call forwarding.
Make sure that call forwarding from or to your landline telephone on your old network is disabled.
KPN landline phone service: Dial #21# or #67# on the telephone currently connected to your landline to switch off call forwarding.
kpn.com/handleidingen
kpn.com/installatievideo
- STEP 1
Check the activation date in the confi rmation letter. You can start the installation
Have you received your subscription details?
#61#
on the telephone currently connected to your landline to switch off VoiceMail.
to fi nd the 'Experia Box' user manual.
for additional explanations on how to install all devices.
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