Troubleshooting - Philips AVENT SCF301/02 User Manual

14 Troubleshooting

This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country or visit
us online at www.philips.com/support.
Problem
Lack of suction.
No milk being
expressed.
Pain in the
breast area when
expressing.
Milk is drawn
up the Massage
Cushion.
Solution
Check that all components are assembled correctly
•
and that the valve is in positioned correctly.
Make sure that the cap, the diaphragm, and the
•
Massage Cushion are fitted securely to the pump
body and a perfect seal is created.
The air pressure in your region is too low, this may
•
affect the suction.
Make sure the silicone tube is firmly connected to
•
the cap and the motor, without twisting.
Make sure the pump is assembled correctly, and
•
the suction is created.
Relax and try again; as expression may improve
•
with practice.
Refer to the "Hints to help you succeed" section.
•
You may be pumping too hard. You do not need to
•
use all the suction that the pump can generate but
the comfortable levels. Press the level down button
to lower down the suction intensity.
Consult your health professional/ breast feeding
•
advisor.
Remove and refit the Massage Cushion. Make sure
•
that it is installed correctly and firmly.
Try leaning lightly forward.
•
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