TCL Sweeva 6000 User Manual page 21

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APP Download and Network Operation (Optional)
Wi-Fi connection failure
If you cannot use your smart phone to control the main machine, please try the following solutions. If the problem persists, please
contact our customer service personnel in time.
Wi-Fi status
indicator
The main machine is con-
Blue light
nected to the router, but
normally on
cannot be connected to the
network.
The main machine cannot
Blue light
be connected to the wire-
flashing quickly
less router.
The Wi-Fi connection has
Blue light
been reset or has not been
flashing slowly
set before.
If other operations are triggered in the networking process, the indicator light will change, and the device will still maintain the
network configuration state.
If the connection between the mobile phone and the robot vacuum fails, you can reset the Wi-Fi again to enter the network
configuration mode, and add the device again.
Due to version upgrades and updates, please follow the APP internal guide for actual operation.
Cause
• Check whether the router is connected to the network.
• Contact the network operator to find out whether there are any network
connection problems.
• Check whether the network name and password have been changed.
• If necessary, reset the Wi-Fi connection. Please refer to the "Operating
Instructions>Use of the Main Machine>Reset Wi-Fi Connection" in this manual.
• Establish Wi-Fi connection with the main machine. Please refer to "Use App
to Control the Main Machine" in this manual.
• If necessary, reset the Wi-Fi connection. Please refer to the "Operating
Instructions>Use of the Main Machine>Reset Wi-Fi Connection" in this manual.
Solution
1 7
EN

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