Samsung DA68 User Manual page 45

Troubleshooting
PROBLEM
The refrigerator
does not work at all
or it does not chill
suffi ciently.
The food in the
fridge is frozen.
You hear unusual
noise or sounds.
The cabinet-door
sealing area of the
appliance is hot and
condensation is
occurring.
DA68-03013E-03.indb 45 DA68-03013E-03.indb 45
SOLUTION
• Check if the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the
freezer or fridge inner temperature.
If it is, set the freezer or fridge to a colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source?
If so, it may not be able to cool suffi ciently.
Install it in a location that is out of direct sunlight and not near a heat
source.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation? If so, it may not be able to cool suffi ciently.
Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent?
To keep the refrigerator at a suitable temperature, do not fi ll the refrigerator
with too much food.
• Check if the set temperature on the digital display is too low.
If so, raise the set temperature inside the refrigerator.
• Try setting the refrigerator to a warmer temperature.
• Is the temperature too low in the room? Set the refrigerator warmer.
• Did you store food with a high moisture content in the coldest part of the
refrigeratoror near the cooling outlet vent?
Try moving those items to the other shelves in the fridge instead of keeping
them in the colder areas or bins.
• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
Try moving the back of the refrigerator at least 5 cm from the wall.
• Was anything dropped behind or under the refrigerator?
• If you hear a "ticking" sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to
temperature changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator,
this is normal.
The sound is caused by the compressor operating at high capacity.
• Some heat is normal as anti-condensators are installed in the vertical
hinged section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar?
Condensation can occur when you leave the door open for a long time.
English - 45
2015. 8. 26. 2015. 8. 26. 10:38 10:38