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Vodacom VodaPay Kwika Quick Reference Manual

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Quick Reference Guide

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Summary of Contents for Vodacom VodaPay Kwika

  • Page 1 | Kwika Quick Reference Guide...
  • Page 2 Getting started with the Kwika Payment POS Welcome to VodaPay, your world of seamless payments. Before you start transacting, let’s make sure your device is ready. Step 1 If you haven’t done so already, log onto our website on http://voda.com/accept-payments and select Apply Now to complete your registration Step 2 As part of the registration, you will be required to complete your...

  • Page 3: Power On/Off

    Power on/off Press and hold the Power key to turn the device on, reboot and turn off the terminal. Figure 1: Power button enclosed by a rectangle SIMPLE SALE Transaction Steps: Card The Sale steps are represented visually in the screens that follow.
  • Page 5 Figure 2: Sale (Card) transactions steps Getting started with the Kwika Payment POS SIMPLE SALE Transaction Steps: QR Code A QR transaction allows the customer to use the app on their phone to make a payment, the customer simply scans a QR code on the device. Steps 1-2 same as shown above for the Sale On step 3, Select QR instead of Card The device will display a QR code, present it to the customer...
  • Page 6 SALE with Tips and Cashier Enabled By default, Tips and Cashier are disabled. Refer to the Kwika Operating Manual to learn how to turn this feature on and off. Sale with Tip (and Cashier enabled) is an extension of the simple sale just with additional steps. 1.
  • Page 7 Reversal Reversal is the correction of a transaction captured erroneously. Press the Enter button to access the transaction menu 1. Select Reversal or Press the number 2 2. Enter supervisor password 3. Terminal displays ‘Insert”, insert same card used for original transaction 4.
  • Page 8 Figure 4: Reversal transaction steps PAYMENT HISTORY Find all approved transactions on the Payment History menu. Go to the terminal’s home screen as shown in Fig. 2. 1. Press F1 2. Payment History is sorted by date 3. To search for a transaction, Press the F key and enter Reference 4.
  • Page 9 Figure 5: Payment History TRANSACTIONAL TOTAL Total transactions provide a view of all approved transactions for the day in real time. Four steps to view total transactions 1. On the home screen, press F2 for settings 2. Select transactions 3. Select the desired date 4.
  • Page 10 Figure 6: Transaction totals...
  • Page 11 Contact us 0800 000 654 Phone: 072 605 9421 Email: vpssupport@xlink.co.za Web: http://voda.com/accept-payments Call centre operating hours: Monday to Sunday 8am to 7pm with after-hours support for emergencies. Vodacom South Africa Alternatively, scan the QR code below for more...