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27. TROUBLESHOOTING
1. The Time Stamp does not operate.
Ensure the power code is properly plugged into the AC outlet.
2. The Time Stamp does not print.
Ensure the ribbon cartridge is installed correctly.
3. The card is jammed.
Press the push bar and try to pull out the card at the same time.
4. List of the error code:
a. E-38: can not print.
The printer head motor or the sensor does not operate properly.
Ensure the ribbon cartridge is installed correctly.
b. E-40: Incorrect password.
Enter the correct password again.
c. E-49: setting data is not usable.
Refer to your user's manual on the page related to the item you want to set and enter
correct setting data.
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