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DVR User Manual

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Summary of Contents for OPTICOM SVD-2416

  • Page 1 DVR User Manual...
  • Page 2 Notes ⚫ Please read this user manual carefully to ensure that you can use the device correctly and safely. ⚫ There may be several technically incorrect places or printing errors in this manual. The updates will be added into the new version of this manual. The contents of this manual are subject to change without notice.
  • Page 3 ⚫ Surveillance laws vary from country to country. Check all laws in your local region before using this product for surveillance purposes. We shall not take the responsibility for any consequences resulting from illegal operations. ⚫ The storage period of the personal data depends on the capacity of the storage devices the users use, and all data stored in the device shall be handled by themselves.
  • Page 5: Table Of Contents

    DVR User Manual Contents Contents Contents ............................i Introduction ........................1 1.1 Summary ........................1 1.2 Features ......................... 1 1.3 Front Panel Descriptions ....................4 1.4 Rear Panel Descriptions ....................5 1.5 Connections ........................7 Basic Operation Guide ....................10 2.1 Startup &...
  • Page 6: Contents

    DVR User Manual Contents PTZ ..........................41 6.1 PTZ Control Interface Introduction ................41 6.2 Preset Setting ......................45 6.3 Cruise Setting ......................46 6.4 PTZ Protocol Setting ....................47 Record & Disk Management ..................48 7.1 Record Configuration ....................48 7.1.1 Mode Configuration ..................
  • Page 7 DVR User Manual Contents 9.3.2 Exception......................77 9.3.3 Tripwire ......................78 9.3.4 Intrusion Detection ................... 79 9.4 Exception Alarm......................81 9.4.1 IPC Offline Settings ..................81 9.4.2 Video Loss Settings ..................82 9.4.3 Exception Handling Settings ................82 9.5 Alarm Event Notification ................... 83 9.5.1 Alarm-out .......................
  • Page 8 DVR User Manual Contents 11.2.2 Date and Time Configuration ............... 103 11.3 Factory Default ......................104 11.4 Device Software Upgrade ..................104 11.5 Backup and Restore ....................105 11.6 Restart Automatically ....................106 11.7 View Log ......................... 10 6 11.8 View System Information ..................107 Remote Surveillance ....................
  • Page 9: Introduction

    Introduction DVR User Manual 1 Introduction 1.1 Summary Based on the most advanced SOC technology and embedded system in the field, our DVRs adopt the new designed human interface and support the smart management of analog cameras and IP cameras and the record search of slice. The DVRs are powerful and easy to use and provide excellent image quality and stable system.
  • Page 10 Introduction DVR User Manual size ⚫ Support image and lens adjustment (only available for some cameras) ⚫ Support quick camera adding in the camera window of the live view interface ⚫ The live camera sequence of the web client will keep consistent with that of the DVR after adjusting the live camera sequence of the DVR, but the live camera sequence of the DVR will not be changed if that of the web client is changed Disk Management...
  • Page 11 Introduction DVR User Manual ⚫ Support alarm schedule setting ⚫ Support enabling or disabling of the motion detection, external sensor alarm input, intelligence alarm and exception alarms including IP address conflict alarm, disk IO error alarm, disk full alarm, no disk alarm, illegal access alarm, network disconnection alarm, IPC offline alarm and so on, alarm trigger configuration supportable ⚫...
  • Page 12: 1.3 Front Panel Descriptions

    Introduction DVR User Manual ⚫ You can click the middle mouse button at any interface to go to the live view interface ⚫ The display language and video format of the DVR will not be changed and the system logs will be reserved if you reset the DVR to factory default ⚫...
  • Page 13: Rear Panel Descriptions

    Introduction DVR User Manual 0/-- Input number 0, the number above 10 Direction Key Change direction Name Descriptions Multi-Screen Switch Change the screen mode Enter Confirm selection To connect external USB device like USB mouse or USB flash 1.4 Rear Panel Descriptions Here we only take a part of real panels for example to introduce their interfaces and connections.
  • Page 14 Introduction DVR User Manual Name Descriptions CVBS CVBS video output; connect to monitor ALARM IN Alarm inputs for connecting sensors Ground AUDIO OUT Audio output; connect to sound box AUDIO IN Audio input ALARM OUT Relay output; connect to external alarms VIDEO IN 8 CH video inputs HDMI...
  • Page 15: Connections

    Introduction DVR User Manual Name Descriptions RS485 Connectors for keyboards or speed domes. A is TX+; B is AUDIO IN Audio input AHD VIDEO IN 16 CH AHD video inputs HDMI Connect to monitor Connect to monitor Network port AUDIO OUT Audio output CVBS CVBS video output;...
  • Page 16 Introduction DVR User Manual Alarm Input: Alarm IN 1~16 are 16 CH alarm input interfaces. There are no type requirements for sensors. NO type and NC type are both available. The way to connect sensor and the device is as shown below: The alarm input is an open/closed relay.
  • Page 17 Introduction DVR User Manual ⚫ RS485 Connection There are two types of RS485 interfaces: (Type 1) (Type 2) Type 1: The P/Z interfaces are used to connect speed dome. K/B interfaces are used to connect keyboard. Type 2: The RS485 interfaces are not only used to connect speed dome but also to connect keyboard.
  • Page 18: Basic Operation Guide

    Basic Operation Guide DVR User Manual 2 Basic Operation Guide 2.1 Startup & Shutdown Please make sure all the connections are done properly before you power on the unit. Proper startup and shutdown are crucial to extending the life of your device. 2.1.1 Startup ①...
  • Page 19 Basic Operation Guide DVR User Manual Button Function Switch off—to stop the device Power Button Record Button To start recording -/-- /0-9 Input number or choose camera Fn1 Button Unavailable temporarily Multi Button To choose multi screen display mode Next Button To switch the live image To go to sequence view mode Audio...
  • Page 20: Mouse Control

    Basic Operation Guide DVR User Manual Note: You shall press P.T.Z button to enter PTZ setting mode, choose a channel and press P.T.Z button again to hide the P.T.Z control panel. Then you can press preset, cruise, track, wiper or light button to enable the relevant function.
  • Page 21: Text-Input Instruction

    Basic Operation Guide DVR User Manual Note: Mouse is the default tool for all operations unless an exception as indicated . 2.4 Text-input Instruction The system includes two input boxes. Refer to the above pictures. The left box is the number input box and the right box is the input box which provides inputs of numbers, letters and punctuation characters.
  • Page 22 Basic Operation Guide DVR User Manual...
  • Page 23: Wizard & Main Interface

    Wizard & Main Interface DVR User Manual Wizard & Main Interface 3.1 Startup Wizard The disk icons will be shown on the top of the startup interface. You can view the number and status of each disk quickly and conveniently through these icons ( : no disk;...
  • Page 24 Wizard & Main Interface DVR User Manual Enable pattern lock and click “Edit” to set the pattern lock. Click “Edit Security Question” to set questions and answers for password security of admin. If you forget the password, please refer to Q4 in Appendix A FAQ for details. Click “Next”...
  • Page 25 Wizard & Main Interface DVR User Manual ➢ If the DVR has two network ports or above, you can select the network work pattern as required. Network Fault Tolerance and Multiple Address Setting are available. Refer to the pictures below. Please refer to 11.1.1 TCP/IP Configuration for more detailed information.
  • Page 26 Wizard & Main Interface DVR User Manual ④ Add Camera. Click “Refresh” to refresh the list of online IP cameras which are in the same local network with DVR and then click to add the searched camera. Click “Add All” to add all the cameras in the list.
  • Page 27 Wizard & Main Interface DVR User Manual Click to edit the added camera as shown on the above right. Enter the new camera name, IP address, port, username and the password of the camera. You can check “Sync to IPC” to modify the IP address of the IPC via different network segments for being in the same network segment with the DVR.
  • Page 28 Wizard & Main Interface DVR User Manual Manual: Set the “Sensor Record”, “Motion Record” and “Schedule Record” of each camera. Click “Next” to save the settings. See 7.1.1 Mode Configuration for details. ⑨ QRCode. Enable the NAT function in the interface or set it in the network configuration after exiting the wizard (please refer to 11.1.7 NAT Configuration for details).
  • Page 29: Main Interface

    Wizard & Main Interface DVR User Manual client instantly. Please refer to 12.1 Mobile Client Surveillance for details. Click“OK” to save the settings. 3.2 Main Interface 3.2.1 Main Interface Introduction The buttons in area ① are introduced in the table below. Button Meaning Start button.
  • Page 30: Setup Panel

    Wizard & Main Interface DVR User Manual Manual alarm button. Click it to trigger or clear the alarm-out manually in the popup window. Record status button. Click it to view the record status. Button Meaning Alarm status button. Click it to view the alarm status. Disk status button.
  • Page 31 Wizard & Main Interface DVR User Manual The setup panel includes seven modules. Each module provides some function entries with links for convenient operation. Here we take Camera module as an example. The Camera module provides convenient links such as “Add Camera”, “Edit Camera”, “Image Settings”, “Motion”, “Intelligent Analytics” and “PTZ”.
  • Page 32: Main Functions

    Wizard & Main Interface DVR User Manual Click the main menus on the top of the camera management interface to go to corresponding interfaces. Refer to the picture below. For instance, you can go to system setup interface by clicking “System” tag. 3.2.3 Main Functions ➢...
  • Page 33 Wizard & Main Interface DVR User Manual The module covers the functions such as TCP/IP, DDNS, Port, E-mail and Network Status and so on. Please see 11.1 Network Configuration for details. ➢ Account and Authority The module covers the functions such as Account Management (see 10.1 Account Management for details) and Permission Management (see 10.3 Permission Management for details) and so ➢...
  • Page 34: Camera Management

    Camera Management DVR User Manual 4 Camera Management 4.1 Camera Signal Click Start→Settings→Camera→Manage Camera→Camera Signal to go to the interface as shown below. Some models may support analog signal switching to IP signal, which means decreasing (or increasing) the number of analog channels, accordingly increasing (or decreasing) the number of IP channels.
  • Page 35 Camera Management DVR User Manual ➢ Quickly Add Check the cameras and then click “Add” to add cameras. Click to edit the camera’s IP address, username and password and so on. Click “Default Password” to set the default username and password of each camera.
  • Page 36: Edit Camera

    Camera Management DVR User Manual ➢ Add Manually Enter the IP address or domain name (click in the IP address column to pop up the domain name input window, enter the domain name of the IPC in the window and then click “OK” button), port, username and password of the camera and then select the protocol.
  • Page 37 Camera Management DVR User Manual passwords need to be modified) and then click “Upgrade” button to start upgrading(the IPC will restart automatically after the upgrade is completed successfully).
  • Page 38: Live View Introduction

    Live View Introduction DVR User Manual 5 Live View Introduction 5.1 Live View Interface Introduction The connected analog camera will be added automatically in the live view interface for previewing. You should add IP camera manually for previewing (see 4.2.1 Add Camera for details).
  • Page 39: View Mode

    Live View Introduction DVR User Manual Click it to pop up the snap window. Click “Save” in the window to save Snap the image. Click “Export” to export the image. PTZ Control Click it to go to PTZ control interface. See Chapter 6 PTZ for details. Button Menu List Meaning...
  • Page 40: Quick Sequence View

    Live View Introduction DVR User Manual ➢ Add Display Mode Method One: ① Click “Customize Display Modes” in the above interface and then set the screen mode. ② Add the cameras and adjust the cameras’ display sequence as needed. ③ Click under the display mode list and then enter the display mode name in the popup window, click the “OK”...
  • Page 41: Scheme View In Sequence

    Live View Introduction DVR User Manual Go to the live view interface and then click to pop up a little window. Set the dwell time in the window and then click to view the live group by group according to the camera number of the current screen mode.
  • Page 42 Live View Introduction DVR User Manual ➢ Add Scheme Click in area ① to create a new scheme. Click on the top right corner of the scheme to delete ➢ Configure Scheme Select a scheme in area ① and then click the screen mode button on the tool bar to set the screen mode of the scheme.
  • Page 43: Spot View

    Live View Introduction DVR User Manual Check “Dwell” and then set scheme view in sequence of the adjuvant output. The setting steps are similar to that of the main output. Set quick sequence view if “Dwell” is not checked. The setting steps are as follows: ①...
  • Page 44: Pos Settings

    Live View Introduction DVR User Manual 5.3 POS Settings Some models may not support this function. ① Click Start→ Settings→ Basic→ POS Settings to go to the interface. ② Enable POS and click configure under “Connection Settings” to go to the following interface.
  • Page 45 Live View Introduction DVR User Manual ⑥ Check “Trigger Camera” and click configure under it to bind POS to the camera. One POS can be bound to multiple channels, but one channel can only be bound to one POS. ⑦ Click “Apply” to save the settings and then the trade information will be displayed on the preview image in real-time.
  • Page 46: Image Configuration

    Live View Introduction DVR User Manual One POS is bound to multiple cameras: 5.4 Image Configuration 5.4.1 OSD Settings Click Start→ Settings→ Camera→ Image→ OSD Settings to go to the interface as shown below. Select the camera, enter the camera name (or double click the camera name in the camera list to change the camera name), enable or disable the name and time OSDs (if enabled, drag the red name and time OSDs directly in the image view area to change the OSDs’...
  • Page 47: Image Settings

    Live View Introduction DVR User Manual 5.4.2 Image Settings Click Start→ Settings→ Camera→ Image→ Image Settings to go to the following interface. Select the camera and then set the brightness, contrast, saturation, and hue of the camera. Click “Advanced” button or in the camera list on the right side of the interface to pop up “Image Adjust”...
  • Page 48: Mask Settings

    Live View Introduction DVR User Manual 5.4.3 Mask Settings Some areas of the image can be masked for privacy. Up to four mask areas can be set for each camera. Click Start→ Settings→ Camera→ Image→ Mask Settings to go to the interface as shown below.
  • Page 49: Imageadjustment

    Live View Introduction DVR User Manual 5.4.5 Image Adjustment Go to live view interface and then c lick button on the tool bar under the camera window to go to the image adjustment interface. ➢ Image Adjustment Select the camera and then click “Image Adjustment” to go to image adjustment tab. Refer to the above picture.
  • Page 50 Live View Introduction DVR User Manual “Default” button to set these parameters to default values. The introductions of these parameters are as follows: Parameter Meaning It is the brightness level of the camera’s image. Brightness Contrast It is the color difference between the brightest and darkest parts. Saturation It is the degree of color purity.
  • Page 51 Live View Introduction DVR User Manual The introductions of these parameters and buttons are as follows: Button/Parameter Meaning Click to zoom in/out the image. If manual mode is selected, focus button & “One Key Focus” & “Day/night mode switch autofocus” will be available; if auto mode is Focus Mode selected, the time interval setup will be available.
  • Page 52: Ptz

    D VR User Manual 6 PTZ 6.1 PTZ Control Interface Introduction You can control the dome or PTZ which connects to the camera for PTZ control. Click on the tool bar at the bottom of the live preview window to go to the PTZ control interface as shown below.
  • Page 53 D VR User Manual Click / to start / stop recording. Click to hide / show the analog joystick. Button Meaning Click it to return to the live view interface. ➢ Analog Joystick Control The analog joystick on the left side of the interface provides quick PTZ control. The dome or PTZ will rotate when you drag the analog joystick.
  • Page 54 D VR User Manual ➢ Advanced 3D Control Double click the left button of the mouse on any area of the camera image and then the image size will be doubled and centered on the clicked point. Press and hold the left button of the mouse on any area of the camera image to zoom in the image; press and hold the right button to zoom out the image.
  • Page 55 D VR User Manual Click it to call main menu or enter the sub menu or confirm the settings. Click it to call main menu or enter the sub menu or confirm the settings. Button Meaning Click it to change the menu mode or decrease the menu value. Click it to change the menu mode or increase the menu value.
  • Page 56: Preset Setting

    D VR User Manual ① Enter the cruise name in the “Add Cruise” window and then click “Add preset” to pop up the “Add Preset” window (Before adding preset to the cruise, please add preset of the dome first). ② In the “Add Preset” window, select the preset name, preset time and preset speed and then click “OK”...
  • Page 57: Cruise Setting

    D VR User Manual ➢ Add preset Select camera and then click “Add” button to add preset; or click in the camera list on the right side of the interface to display the preset information of the dome and then click to add preset.
  • Page 58 D VR User Manual ➢ Add Cruise Click in the camera list on the right side of the interface to display the cruise information of to add cruise. The operations of the “Add Cruise” window are the dome and then click similar to that of the PTZ control interface;...
  • Page 59: Ptz Protocol Setting

    D VR User Manual 6.4 PTZ Protocol Setting Click Start→ Settings→ Camera→ PTZ→ Protocol to go to the interface as shown below. You can enable or disable the PTZ and set the protocol, baud rate and address of the analog dome in the interface. Please make sure the analog speed dome camera is well connected to the DVR before you control it.
  • Page 60: Record & Disk Management

    Record & Disk Management DVR User Manual 7 Record & Disk Management 7.1 Record Configuration 7.1.1 Mode Configuration Please format the HDDs before recording (refer to 7.5 Disk Management for details). Click Start→ Settings→ Record→ Mode Settings to go to the mode settings interface. You can set the record time under the “Manual Record Settings”...
  • Page 61 Record & Disk Management DVR User Manual ⅹ Always(24 7) Record+Motion Record+Sensor Record+Analytics Record: Normal record is enabled all the time; motion/sensor/intelligence alarm record will be enabled when motion/sensor/intelligence alarm happens. ⅹ Always(24 7) Record+Motion Record+Sensor Record+Analytics Record+POS Record: Normal record is enabled all the time; motion/sensor/Analytics/POS alarm record will be enabled when motion/sensor/ Analytics /POS alarm happens.
  • Page 62: Advanced Configuration

    Record & Disk Management DVR User Manual Resolution: the higher the resolution is, the clearer the image is. FPS: the higher the frame rate is, the more fluency the video is. However, more storage room will be taken up. Bitrate Type: CBR and VBR are optional. CBR means that no matter how much change is seen in the video scene, the compression bitrate will be kept constant.
  • Page 63: Encode Parameters Setting

    Record & Disk Management DVR User Manual Expiration Time: set the expiration time for recorded video. If the set date is overdue, the recorded data will be deleted automatically. 7.2 Encode Parameters Setting Click Start→ Settings→ Record→ Encode Parameters to go to the interface as shown below.
  • Page 64: Schedule Setting

    Record & Disk Management DVR User Manual 7.3 Schedule Setting 7.3.1 Add Schedule Click Start→ Settings→ Record→ Record Schedule→ Edit Schedules to go to the interface as shown below. “24 7”, “24 5” and “24 2” are the default schedules; you cannot ⅹ...
  • Page 65 Record & Disk Management DVR User Manual Set the schedule name and schedule time and then click “Add” to save the schedule. You can set day schedule or week schedule. : add button; : delete button. ➢ Set Day Schedule Click and then drag the cursor on the time scale to set record time;...
  • Page 66: Record Schedule Configuration

    Record & Disk Management DVR User Manual ➢ Set Week Schedule and then click “Manual” beside to set the week schedule. Refer to the picture below. Click Set the start and end time, check the days in the window and then click “OK” to save the settings. Click “All”...
  • Page 67: Record Mode

    Record & Disk Management DVR User Manual 7.4 Record Mode 7.4.1 Manual Recording Method One: Click on the tool bar at the bottom of the live view interface to enable recording of the camera. Method Two: Go to live view interface and then click the right-click menu “Manually Record On”...
  • Page 68: Disk Management

    Record & Disk Management DVR User Manual 7.5 Disk Management Click Start→Settings→Disk→Disk Management to go to disk management interface. You can view the DVR’s disk number and disk status and so on in the interface. Click the “Format” button to format the HDD. Note: The new HDD should be formatted for normal use.
  • Page 69 Record & Disk Management DVR User Manual Select physical disk. If you have 16 disks, please check 15 disks. The remaining one should be set to a hot spare. If higher data security is needed, you can decrease physic disks and increase hot spare disks. Please set them as needed.
  • Page 70: Storage Mode Configuration

    Record & Disk Management DVR User Manual ⚫ RAID Rebuilding If one of your disks is broken, the disk indicator on the front panel will turn red. Of course, a warning tip will pop up if the relevant HDD exception alarm is set. You need to rebuild the RAID after you replace the broken disk with a new one.
  • Page 71: View Disk And S.m.a.r.t. Information

    Record & Disk Management DVR User Manual There are four disk groups. By using disk group, you can correspond the camera to disk (the record data of the camera in the group will be stored into the disks in the same group). The DVR with e-SATA interface supports e-SATA recording.
  • Page 72 Record & Disk Management DVR User Manual...
  • Page 73: Playback & Backup

    Playback & Backup DVR User Manual 8 Playback & Backup 8.1 Instant Playback Click on the tool bar at the bottom of the preview camera window to play back the record (click on the tool bar at the bottom of the live view interface to set the default playback time). Refer to the picture below.
  • Page 74 Playback & Backup DVR User Manual The added cameras will playback their records in the playback interface automatically. You can in the playback window to pop up the “Add also add the playback camera manually. Click Camera” window. Check the cameras in the window and then click “Add” to add playback camera.
  • Page 75 Playback & Backup DVR User Manual Previous frame button. It works only when the forward playing is paused in single screen mode. Button Meaning Next frame button. It works only when the forward playing is paused in single screen mode. Click to step backward 30s and click to step forward 30s.
  • Page 76: Smart Playback

    Playback & Backup DVR User Manual Click it to go to the zoom in interface. The zoom in interface is similar to that of the camera window in the live view interface. Click to pause the record playing; click to play the Zoom In record.
  • Page 77 Playback & Backup DVR User Manual to go to the following interface. Set the value of “Speed of non-interest video” (Please Click skip this one if you click “Skip non-interest video”), “Speed of interest video” and “Intrusion percentage”. ⚫ Smart Playback by Drawing Rectangle Click and draw a rectangle in the desired area.
  • Page 78: Record Search, Playback & Backup

    Playback & Backup DVR User Manual Click and draw a line in the desired area. Then the system will automatically search the record files about crossing this line. The cyan blocks indicate that there are intelligent recording files. Move the cursor to such block and click to play the record. ⚫...
  • Page 79: Search, Playback & Backup By Time-Sliced Image

    Playback & Backup DVR User Manual 8.4.1 Search, Playback & Backup by Time-sliced Image ① Click Start→Search and Backup→By Time-sliced Image to go to “By Time-sliced Image” tab. There are two view modes: by time and by camera. In the time view mode, a maximum of 64 camera thumbnails can be shown.
  • Page 80 Playback & Backup DVR User Manual Note: If you back up the record in private format, the system will back up a RPAS player to USB device automatically. The private format record can be played by RPAS player only. ⑤ Click the “Playback” button to play the record in the playback interface (refer to 8.2 Playback Interface Introduction for details).
  • Page 81: Smart Search

    Playback & Backup DVR User Manual view the record of the last/next day; click “Minute” in the “Picture” option under the time scale to select “Minute” mode (in “Minute” mode, click the time scale to change the time of the 60 display windows) and click “Hour”...
  • Page 82: Search, Playback & Backup By Event

    Playback & Backup DVR User Manual on the bottom of the interface to add playback camera. Click “Modify” on the top ② Click right corner of the camera window to change the camera and click “Clear” to remove the camera. ③...
  • Page 83: Search & Playback By Tag

    Playback & Backup DVR User Manual ② Check the event type in the interface as required. ③ Click to set the start time and end time on the top left of the interface. Check cameras on the left side of the interface or check “All” ④...
  • Page 84: Image Management

    Playback & Backup DVR User Manual Click in the interface to play the record. Click to edit the tag name. Click to delete the tag. 8.4.6 Image Management Click Start→Search and Backup→Image Management to go to “Image Management” tab. The system will display all the snapped images automatically in the list.
  • Page 85: View Backup Status

    Playback & Backup DVR User Manual 8.4.7 View Backup Status Click Start→Search and Backup→Backup Status or click on the tool bar at the bottom of the playback interface to view the backup status.
  • Page 86: Alarm Management

    Alarm Management DVR User Manual 9 Alarm Management 9.1 Sensor Alarm To complete the entire sensor alarm settings, you should enable the sensor alarm of each camera and then set up the alarm handling of each camera. ① Click Start→Settings→Alarm→Sensor Alarm to go to the following interface. ②...
  • Page 87: Motion Alarm

    Alarm Management DVR User Manual automatically when the sensor alarm is triggered. You need to set the delay time and the schedule of the alarm outputs. See 9.5.1 Alarm-out for details. Preset: check it and then the “Trigger Preset” window will pop up automatically. Configure the trigger preset of each camera.
  • Page 88: Motion Alarm Handling Configuration

    Alarm Management DVR User Manual the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and would not detect any other motion (specific to camera) in 10 seconds. If there is another motion detected during this period, it will be considered as a continuous movement;...
  • Page 89 Alarm Management DVR User Manual ② Select the camera, enable the object detection and set the duration and detect type. There are two detect types: Abandoned object and missing object. Abandoned object: Alarms will be triggered if there are articles left in the pre-defined detection area.
  • Page 90: Exception

    Alarm Management DVR User Manual ② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”. The alarm handling setting of object detection alarm is similar to that of the sensor alarm (see 9.1 Sensor Alarm for details). ③...
  • Page 91: Tripwire

    Alarm Management DVR User Manual ② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”. The alarm handling setting of exception detection alarm is similar to that of the sensor alarm (see 9.1 Sensor Alarm for details). ③...
  • Page 92: Intrusion Detection

    Alarm Management DVR User Manual A->B: the alarm triggers when the intruder crosses over the alert line from A to B. A<-B: the alarm triggers when the intruder crosses over the alert line from B to A. ④ Draw line. Refer to the interface as shown above. Check “Draw line” and then drag the mouse in the image to draw an alert line.
  • Page 93 Alarm Management DVR User Manual ③ Select the alarm area. Up to 4 alarm areas can be set up. ④ Draw the alarm area of the intrusion detection. Refer to the interface as shown below. Check “Draw Area” and then click around the area where you want to set as the alarm area in the image (the alarm area should be a closed area).
  • Page 94: Exception Alarm

    Alarm Management DVR User Manual ② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”. The alarm handling setting of intrusion detection alarm is similar to that of the sensor alarm (see 9.1 Sensor Alarm for details). ③...
  • Page 95: Video Loss Settings

    Alarm Management DVR User Manual 9.4.2 Video Loss Settings ① Click Start→Settings→Alarm→Exception→Video Loss Settings to go to the interface as shown below. ② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video”, “Pop-up Message Box” and “E-mail”. The Video Loss Settings are similar to that of the sensor alarm (see 9.1 Sensor Alarm for details).
  • Page 96: Alarm Event Notification

    Alarm Management DVR User Manual ② Enable or disable “Alarm-out”, “Buzzer”, “Pop-up Message Box” and “E-mail”. The exception handling settings are similar to that of the sensor alarm (see 9.1 Sensor Alarm for details). ③ Click “Apply” to save the settings. 9.5 Alarm Event Notification 9.5.1 Alarm-out ①...
  • Page 97: Buzzer

    Alarm Management DVR User Manual 9.5.4 Buzzer Click Start→Settings→Alarm→Event Notification→Buzzer to go to the buzzer configuration interface. Set the delay time of the buzzer and then click “Apply” to save the setting. You can click “Test” to test the buzzer. 9.5.5 Push Message Click Start→Settings→Alarm→Event Notification→Push Message to go to the interface as shown below.
  • Page 98: View Alarm Status

    Alarm Management DVR User Manual 9.7 View Alarm Status Click Start→Settings→Alarm→Alarm Status or click on the tool bar at the bottom of the live view interface to view the alarm status. Click the “Clear” button to stop the buzzer when the buzzer alarm happens. Click to view the detail information as shown below.
  • Page 99: Account & Permission Management

    Account & Permission Management DVR User Manual 10 Account & Permission Management 10.1 Account Management Click Start→Settings→Account and Authority→Account→Edit User to go to the interface as shown below. Area ① displays the user permissions. Area ② displays the user list. Click the user in the list to display its user permissions in area ①.
  • Page 100: Edit User

    Account & Permission Management DVR User Manual ② Set the username, password and group. The e-mail address and MAC address are optional (enter the MAC address after you check it). Click “Add” to add the user. 10.1.2 Edit User Click Start→Settings→Account and Authority→Account→Edit User and then click in the user list or double click the user to edit the user information.
  • Page 101 Account & Permission Management DVR User Manual ➢ Modify Pattern Lock Some models may not support this function. Click “Modify Pattern Lock” to pop up a window. Enter the current password and then check “Enable” to set pattern lock. ➢ Recover Password Click “Recover Password”...
  • Page 102: User Login & Logout

    Account & Permission Management DVR User Manual 10.2 User Login & Logout Login: Click Start→Login or directly click the preview interface and then select username and enter the password in the popup window. Click the “Login” button to log in the system. Logout: Click Start→Logout or click Start→Shutdown to pop up the “Shutdown”...
  • Page 103: Edit Permission Group

    Account & Permission Management DVR User Manual Click to add permission group. Set the group name, check the permissions as required and then set the “Local” and “Remote” permissions. Click “Add” to save the settings. 10.3.2 Edit Permission Group Go to “Edit Permission Group” interface and then click in the group list to edit the permission group (the operations of the “Edit Permission Group”...
  • Page 104: Black And White List

    Account & Permission Management DVR User Manual Permission Group”, please see 10.3.1 Add Permission Group for details). Click to save the group as another group. Click to delete the permission group. The three default permission groups (“Administrator”, “Advanced” and “Common”) cannot be deleted. 10.4 Black and White List ①...
  • Page 105: Password Security

    Account & Permission Management DVR User Manual 10.6 Password Security Click Start→Settings→Account and Authority→Security→Password Security to go to the following interface. In this interface, you can set the level and expiration time of the password. 10.7 View Online User Click Start→Settings→Account and Authority→User Status to view the online user information (you can view the online user name, login type, IP address and login time;...
  • Page 106: Device Management

    Device Management DVR User Manual 11 Device Management 11.1 Network Configuration 11.1.1 TCP/IP Configuration Click Start→Settings→Network→TCP/IP to go to the following interface. Check “Obtain an IPv4 address automatically”, “Obtain an IPv6 address automatically” and “Obtain DNS automatically” to get the network addresses automatically, or manually enter the network addresses.
  • Page 107 Device Management DVR User Manual Multiple Address Setting: If “Multiple Address Setting” is selected, the IP addresses of the two Ethernet ports should be set respectively. Refer to the picture as shown below. Check “Obtain an IPv4 address automatically”, “Obtain an IPv6 address automatically” and “Obtain DNS automatically”...
  • Page 108: Port Configuration

    Device Management DVR User Manual 11.1.2 Port Configuration Click Start→Settings→Network→Port to go to the interface as shown below. Enter the HTTP port, HTTPS Port, server port, RTSP and POS port of the DVR, enable “Anonymous” as required and then click “Apply” to save the settings. HTTP Port: the default HTTP port of the DVR is 80.
  • Page 109: Pppoe Configuration

    Device Management DVR User Manual Click “Create” to create the certificate request. Then download the certificate request and submit it to the trusted certificate authority for signature. After receiving the signed certificate, import the certificate to the device. ③ After the certificate has been installed, enable this function and apply it. Then the camera can be accessed by entering https://IP: https port via the web browser (eg.
  • Page 110: Ddns Configuration

    Device Management DVR User Manual 11.1.4 DDNS Configuration The DDNS is used to control the dynamic IP address through domain name. You can access the DVR easily if the DDNS is enabled and configured. Click Start→Settings→Network→DDNS to go to the interface as shown below. Check “Enable”...
  • Page 111 Device Management DVR User Manual ② Click Registration to go to the interface as shown below. Set the DDNS account information (username, password and so on) and then click Submit to save the account. ③ Create domain name and then click Request Domain.
  • Page 112: E-Mail Configuration

    Device Management DVR User Manual ④ After you successfully request your domain name, you will see your domain name information in the list. ⑤ Click Start→Settings→Network→DDNS to go to DDNS setting interface. Enable DDNS and then select the www.dvrdydns.com DDNS type. Enter the registered username, password and domain name and then click “Apply”.
  • Page 113 Device Management DVR User Manual Enter the sender’s name, e-mail address, SMTP server and SMTP port (you can click “Default” to reset the SMTP port to the default value) and then enable or disable the SSL and attaching image. Select the username (the username list will be updated automatically according to the email address you enter) and enter the password of the sender and then click “Apply”...
  • Page 114: Upnp Configuration

    Device Management DVR User Manual 11.1.6 UPnP Configuration By UPnP you can access the DVR through the web client which is in WAN via router without port mapping. ① Click Start→Settings→Network→UPnP to go to the following interface. ② Make sure the router supports UPnP function and the UPnP is enabled in the router. ③...
  • Page 115: View Network Status

    Device Management DVR User Manual ① Set “Access Type” as “Platform Software” and select “Enable” as shown below. ② Check the IP address and port of the transfer media server in the ECMS/NVMS. The default server port for auto report is 2009. If it is modified, please go to the transfer media interface to check.
  • Page 116: Date And Time Configuration

    Device Management DVR User Manual Set the device name, device No., language, video format and main output resolution. Enable or disable wizard, “Log In Automatically”, “Log Out Automatically” (if checked, you can set the wait time) “App Live Self-Adaption” and “Dwell Automatically” (if checked, you can set the wait time).
  • Page 117: Factory Default

    Device Management DVR User Manual Manual: select “Manual” in the “Synchronous” option and then click after the “System Time” option to set the system time. NTP: select “NTP” in the “Synchronous” option and then choose the NTP server. 11.3 Factory Default Click Start→Settings→System→Maintenance→Factory Default to go to the following interface.
  • Page 118: Backup And Restore

    Device Management DVR User Manual upgrade software and then click “Upgrade”. The system may automatically restart during upgrading. Please wait for a while and do not power off the DVR during upgrading. Note: The file system of the USB mobile device which is used for upgrading, backing up and restoring should be FAT32 format.
  • Page 119: Restart Automatically

    Device Management DVR User Manual ⚫ Recover Select the USB device in “Device Name” option; find the configuration backup file and then click the “Recover” button; finally click the “OK” button in the popup window. 11.6 Restart Automatically You can set the automatic restart time for the DVR to maintain it regularly. Click Start→Settings→System→Maintenance→Auto Maintenance to go to the interface as shown below.
  • Page 120: View System Information

    Device Management DVR User Manual Choose the log file in the list and then click the “Export” button to export the log file. Click on the “Content” title bar to pop up a menu list. Check contents in the menu list and then the log list will show the checked log contents only.
  • Page 121: Remote Surveillance

    Remote Surveillance DVR User Manual 12 Remote Surveillance 12.1 Mobile Client Surveillance ① Enable NAT in the DVR. Refer to 11.1.7 NAT Configuration for details. ② Download and install the mobile client “SuperLive Plus” into the mobile device with the Android or iOS system.
  • Page 122: Web Wan Access

    Remote Surveillance DVR User Manual Notes: 1. Please make sure that the IP address of the DVR and the computer are both in the same local network segment. For example, supposing that the IP address of the computer is 192.168.1.41 , the IP address of the DVR shall be set to 192.168.1.XXX. 2 .
  • Page 123: Web Remote Control

    Remote Surveillance DVR User Manual Enter the serial number (click on the tool bar at the bottom of the live view interface to see the serial number of the DVR), user name (the user name of the DVR, admin by default) and password (the password of the DVR, 123456 by default) of the DVR, select the display language on the top right corner of the interface and then click the “Login”...
  • Page 124: Remote Preview

    Remote Surveillance DVR User Manual details. The buttons and icons on the top right corner of the remote interface are introduced as follows. admin: the current login username. Logout: click it to log out and return to the login interface. Modify Password: click it to change the password of the current login user.
  • Page 125 Remote Surveillance DVR User Manual Select a window in the preview area and then click one online camera on the left panel to preview the camera in the window. You can click in the tool bar to preview all the cameras. ➢...
  • Page 126 Remote Surveillance DVR User Manual Click one camera window in the preview area and then click to set the camera ’ s live preview stream and record stream to main stream in manual record mode; click to set the camera’s live preview stream and record stream to sub stream. In sub stream tab, set the resolution, FPS and bitrate and then click “Apply”...
  • Page 127: Remote Playback

    Remote Surveillance DVR User Manual PTZ panel introduction: Button Meaning Click / to rotate the dome; click to stop rotating the dome. Drag the slider to adjust the rotating speed of dome. Click to zoom in/out camera image. Click to increase/ decrease the focal length. Click to increase/decrease the iris of the dome.
  • Page 128: Remote Backup

    Remote Surveillance DVR User Manual Next frame button. It works only when the forward playing is paused in single screen mode. Click to step backward 30s and click to step forward 30s. Click it to show the water mark on the image; click to hide the water mark Click to view POS Backup start time button.
  • Page 129: Appendix A Faq

    D VR User Manual Appendix A FAQ Q1. Why can’t I find the HDD? Please check the power and SATA data cables of the HDD to make sure they are well connected. For some DVRs with the 1U or small 1U case, the power of the adapter may be not enough for operating them.
  • Page 130 D VR User Manual Q6. The system cannot record, why? Make sure the HDD was formatted prior to use. The record schedule has not been set in manual record mode. Please refer to 7.3.2 Record Schedule Configuration for details. Maybe HDD is full and thus the DVR is not able to record. Check HDD information from Disk Management and if required, please enable the recycle function (please see 7.1.2 Advanced Configuration for details).
  • Page 131 D VR User Manual ② Select Security→Custom Level. Refer to Fig 8-1. ③ Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 8-2. ④ Then click “OK” to finish setup. Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings. Fig 8-1 Fig 8-2 Q9.
  • Page 132 D VR User Manual a. Record backed up by DVR: insert the USB device in which the record backup files is saved to the USB interface of the PC and then open the USB device path. The record can be backed up in the private format and AVI format by DVR.
  • Page 133 D VR User Manual Fig 9-1 Fig 9-2...
  • Page 134: Appendix B Calculate Recording Capacity

    DVR User Manual Calculate Recording Capacity Appendix B Calculate Recording Capacity The recording capacity is mainly up to the record resolution, record stream and bitrate. Different image quality parameters decide different disk capacity occupation in equal times. The bigger the record resolution, record stream and record bitrate is, the more disk capacity is taken up in equal times.
  • Page 135: Appendix C Compatible Device List

    2048 0.62 2.48 4.95 9.89 19.78 39.56 1024 0.31 1.24 2.48 4.95 9.89 19.78 0.24 0.93 1.86 3.71 7.42 14.84 0.16 0.62 1.24 2.48 4.95 9.89 0.12 0.47 0.93 1.86 3.71 7.42 0.08 0.31 0.62 1.24 2.48 4.95 For instance, there is a 32CH DVR recording 24 hours per day and the record stores for 30 days. The DVR adopts dual stream recording.
  • Page 136 DVR User Manual Kingston 2GB/8GB/16GB/32GB Aigo Smatter vider SanDisk 4GB/8GB/16GB/32GB...

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