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User's Manual
System Components ........................................................
Installation.......................................................................
Affects on Signal Range..................................................
In Case of Emergency......................................................
Testing .............................................................................
Testing Log.......................................................................
Moving To New Address...................................................
Cellular Communications.................................................
Warranty & Liability Information.....................................
Important Information......................................................
Important! Please test your system at least once a month (See Page 5).
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Life Alert HELP PERS DECT
Cellular Wireless Emergency Response System
TABLE OF CONTENTS
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Life Alert
National Headquarters
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16027 Ventura Boulevard
Encino, California 91436
(800) 977-4435
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Summary of Contents for Life Alert HELP PERS DECT
- Page 1 User’s Manual Life Alert HELP PERS DECT Cellular Wireless Emergency Response System TABLE OF CONTENTS System Components ............Installation............... Affects on Signal Range..........In Case of Emergency............Testing ................Testing Log............... Moving To New Address........... Cellular Communications..........Warranty & Liability Information........
- Page 2 MICROPHONE VOICE CONSOLE VOICE PENDANT INDICATOR LIGHTS • Flashing YELLOW light indicates the Console is contacting Life Alert’s Monitoring Center • When Life Alert’s Monitoring Center answers the call, the flashing YELLOW light will become solid. • Flashing RED light is the trouble indicator. Please contact Life Alert’s Monitoring immediately. Center • & Flashing RED & GREEN lights indicates a battery problem. • When the Pendant is activated and communicates with the Console, the YELLOW light will become solid. • Solid GREEN light indicates the Console is powered and battery is connected. Life Alert HELP PERS DECT - v6 - 5/27/21...
- Page 3 OF FULL POWER TRANSMITTERS AT THE OTHER END OF THE HOME CONCRETE WITH TEEL MIGHT BE TOO FAR AWAY REINFORCEMENT OR METAL LATH AND PLASTER 10% - 70% OF FULL POWER WRONG! Life Alert HELP PERS DECT - v6 - 5/27/21...
- Page 4 CONSOLE OR YOUR PENDANT FOR AT LEAST TWO SECONDS. Do not press the HELP button more than once per emergency. You will hear “CONTACTING LIFE ALERT DISPATCH CENTER, PLEASE STAND BY” from either the speaker on the Console or the Pendant (depending on which device you activated). Wait to hear the operator’s voice (the average wait should be less than two minutes). Follow the instructions from the operator. DO NOT PRESS CANCEL BEFORE TALKING TO THE OPERATOR OR YOUR CALL WILL NOT BE SUCCESSFULLY PLACED. Life Alert HELP PERS DECT - v6 - 5/27/21...
- Page 5 Testing It is important to test your Pendants and Console at least once a month. BEFORE TESTING, PLEASE CALL THE LIFE ALERT MONITORING CENTER AT 1-800-638-8222 TO NOTIFY THEM THAT YOU WILL BE TESTING. A TEST MUST BE MADE FROM ALL PENDANTS AND THE CONSOLE.
- Page 6 Check to see if there is adequate cell phone reception at your new address by viewing the AT&T Coverage Maps on the internet. These coverage maps are for general informational purposes only. Actual coverage and service areas may vary from the maps and may change without notice. https://www.att.com/maps/wireless-coverage.html. As a reminder, Life Alert does not guarantee coverage or service availability. Even within a coverage area, factors such as terrain, weather, structures, foliage, signal strength, traffic volumes, service outages, network changes, technical limitations, and your equipment may interfere with actual service, quality and availability. Life Alert HELP PERS DECT - v6 - 5/27/21...
- Page 7 You will send your equipment Alert. Reception problems caused by signal conditions or cable or antenna and the original sales invoice, postage paid, to Life Alert®. Life Alert®, at its systems outside the Life Alert® HELP PERS are also excluded.
- Page 8 RESPONSIBLE FOR COMPLIANCE. SUCH MODIFICATIONS IMPORTANT WIRELESS INFORMATION COULD VOID THE USER’S AUTHORITY TO OPERATE THE Life Alert radio controls provide a reliable communications link and fill EQUIPMENT. an important need in portable wireless signaling. However, there are This product has been tested and found to comply with the limits for some limitations which must be observed.
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