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User's Manual
Life Alert HELP PERS
Cellular Wireless Emergency Response System
TABLE OF CONTENTS
System Components ........................................................2
Installation....................................................................... 3
Affects on Signal Range...................................................3
In Case of Emergency. .....................................................4
Testing ............................................................................. 5
Testing Log....................................................................... 6
Cellular Communications.................................................7
Warranty & Liability Information......................................7
Important Information......................................................8
Important! Please test your system at least once a month (See Page 5).
Life Alert
National Headquarters
®
16027 Ventura Boulevard
®
Encino, California 91436
I've fallen and I can't get up!
®
(800) 451-7858
Life Alert HELP Pers_v3.indd 1
5/1/14 1:24 PM
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Summary of Contents for Life Alert HELP PERS
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Page 1: Table Of Contents
User’s Manual Life Alert HELP PERS Cellular Wireless Emergency Response System TABLE OF CONTENTS System Components ............2 Installation............... 3 Affects on Signal Range...........3 In Case of Emergency............4 Testing ................5 Testing Log............... 6 Cellular Communications..........7 Warranty & Liability Information........7 Important Information............8... -
Page 2: System Components
• Flashing YELLOW light indicates the console is contacting Life Alert’s Monitoring Center • When Life Alert’s Monitoring Center answers the call, the flashing YELLOW light will become solid. • Flashing RED light is the trouble indicator. Please contact Life Alert’s Monitoring immediately. -
Page 3: Installation
OF FULL POWER TRANSMITTERS AT THE OTHER END OF THE HOUSE CONCRETE WITH TEEL MIGHT BE TOO FAR AWAY REINFORCEMENT OR METAL LATH AND PLASTER 10% - 70% OF FULL POWER WRONG! Life Alert HELP Pers_v3.indd 3 5/1/14 1:24 PM... -
Page 4: In Case Of Emergency
Wait to hear the operator’s voice from the console (the average wait should be less than two minutes). Follow the instructions from the operator. DO NOT PRESS CANCEL BEFORE TALKING TO THE OPERATOR OR YOUR CALL WILL NOT BE SUCCESSFULLY PLACED. Life Alert HELP Pers_v3.indd 4 5/1/14 1:24 PM... -
Page 5: Testing
Testing It’s important to test your Pendants and Console at least once a month. BEFORE TESTING, PLEASE CALL THE LIFE ALERT MONITORING CENTER AT 1-800-638-8222 TO NOTIFY THEM THAT YOU WILL BE TESTING. A TEST MUST BE MADE FROM ALL PENDANTS AND THE CONSOLE. -
Page 6: Testing Log
_____________ ____________ ____________ _____________ ____________ ____________ _____________ ____________ ____________ _____________ ____________ ____________ _______________ _______________ ______________ _____________ ____________ ____________ _____________ ____________ ____________ _____________ ____________ ____________ _____________ ____________ ____________ _______________ _______________ ______________ Life Alert HELP Pers_v3.indd 6 5/1/14 1:24 PM... -
Page 7: Cellular Communications
Monitoring Center beyond what is mentioned here. You further understand that technology used for cellular communications can fail at any time and you release Life Alert, its staff, employees, owners, shareholders, officers, contractors, representatives and vendors from any and all liability related to the transmission of emergency signals or communications over cellular networks. -
Page 8: Important Information
Important Information System regulatory information FOR UNITED STATES INSTALLATIONS Also, please do not install the HELP PERS in medical places where the use of a cellular phone is prohibited. If this equipment causes harm to the telephone network, the telephone... - Page 9 RF Exposure Statement: For the product,under normal use condition is at least 20cm away from the b ody of the user,the user must keeping at least 20cm distance to the product. This device complies with Part 15 of the FCC Rules. Its operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Note: THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT This product has been tested and found to comply with the limits for Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. ...
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Questions and answers
My life alert system keeps repeating the same thing after an extended power outage. What do I do?
If your Life Alert HELP PERS system keeps repeating the same message after a power outage, check the lights on the console:
- If the RED light is flashing, contact Life Alert’s Monitoring Center immediately.
- If both RED and GREEN lights are flashing, there is a battery problem.
Also, ensure the console is plugged into an un-switched power outlet and turned ON. If issues continue, relocate the console away from other electrical devices that may cause interference.
This answer is automatically generated
Life alert base station power light is flashing green. What does this mean?
A flashing GREEN light on the Life Alert HELP PERS base station indicates a battery problem when it is flashing along with the RED light.
This answer is automatically generated