Before You Call; Solutions To Common Problems - Frigidaire FEFB89ECG Use & Care Manual

Before you call for service, review the following list. It may save you time and expense. The list includes common occurrences
(shown in bold) that are not the result of defective workmanship or materials in this appliance. The possible corrections to these
problems are provided with the problem listed:
Range is not level - (1) Poor installation. Place oven rack in
center of oven. Place a level on the oven rack. Adjust leveling
legs at base of range until the oven rack is level. (2) Be sure
floor is level, strong & stable enough to adequately support
range. (3) If floor is sagging or sloping, contact a carpenter to
correct the situation. (4) Kitchen cabinet alignment may make
range appear not level. Be sure cabinets are square & have
sufficient room for range clearance.
Cannot move appliance easily. Appliance must be accessible
for service - (1) Cabinets not square or are built in too tightly.
Contact builder or installer to make appliance accessible. (2)
Carpet interferes with range. Provide sufficient space so range
can be lifted over carpet.
Oven control beeps and displays any "F" code error (for
example F11) - Electronic control has detected a fault condition.
Press CLEAR/OFF to clear the display & stop beeping.
Reprogram oven. If fault recurs, record fault number. Press
CLEAR/OFF & contact your authorized service agent.
Surface element too hot or not hot enough - Incorrect control
setting. Be sure the correct control is ON for the element
needed.
Surface element does not heat - (1) Lightweight or warped
pans used. Use only flat, evenly balanced, medium or
heavyweight cookware. Flat pans heat better than warped pans.
Cookware materials & weight of the material affect heating.
Heavy & medium-weight pans heat evenly. Because lightweight
pans heat unevenly, foods may burn easily. (2) No power to the
appliance. Check steps under "Entire Appliance Does Not
Operate" in this Before You Call checklist. (3) Incorrect control
setting. Make sure the correct control is ON for the element
needed.
Entire appliance does not operate - Make sure cord/plug is
plugged correctly into outlet. Service wiring is not complete.
Contact your dealer, installing agent or authorized service
agent. Power outage. Check house lights to be sure. Call your
local electric company for service.
Oven light does not work - Replace or tighten bulb. See Changing
Oven Light section in this Use & Care Manual.
Oven smokes excessively during broiling - (1) Control(s) not
set properly. Follow instructions under Setting Oven Controls.
(2) Make sure oven door is opened to broil stop position. (3)
Meat too close to the broil element. Reposition the rack to
provide proper clearance between the meat & the element.
Preheat the broil element for searing. (4) Meat not properly
prepared. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling, but do not cut into lean. (5) Insert on
broiler pan wrong side up & grease not draining. Always place
grid on the broiler pan with ribs up & slots down to allow
grease to drip into pan (some models). (6) Grease has built up
on oven surfaces. Regular cleaning is necessary when broiling
frequently. Old grease or food spatters cause excessive
smoking.

Before You Call

Solutions to Common Problems

Poor baking results - Many factors affect baking results. Make sure
the proper oven rack position is used. Center food in the oven &
space pans to allow air to circulate. Allow the oven to preheat to the
set temperature before placing food in the oven. Try adjusting the
recipe's recommended temperature or baking time. If you feel the
oven is too hot or cool refer to Adjusting Your Oven Temperature
section in this Use & Care Manual.
Self-Cleaning cycle does not work - Oven control not set properly.
Follow instructions under Self-Cleaning. Self-Cleaning cycle was
interrupted. Follow steps under "Stopping or Interrupting a Self-
Cleaning Cycle" under Self-Cleaning.
Soil not completely removed after Self-Cleaning cycle -
Failure to clean bottom, front top of oven, frame of oven or door
area outside oven seal. These areas are not in the self-
cleaning area, but get hot enough to burn on residue. Clean
these areas before the Self-Cleaning cycle is started. Burned-
on residue can be cleaned with a stiff nylon brush and water or
a nylon scrubber. Be careful not to damage the oven gasket.
Flames inside oven or smoking from vent - (1) Excessive
spillovers in oven. Set Self-Clean cycle for a longer cleaning
time. (2) Excessive spillovers in oven. This is normal,
especially for high oven temperatures, pie spillovers or large
amounts of grease on bottom of oven. Wipe up excessive
spillovers before starting Self-Clean cycle. If flames or
excessive smoke are present, stop the Self-Clean cycle &
follow steps under "Stopping or Interrupting a Self-Cleaning
Cycle" in the Self-Cleaning section.
Scratches or abrasions on cooktop surface (Smooth top
models only) - (1) Coarse particles such as salt or sand
between cooktop & utensils can cause scratches. Be sure
cooktop surface & bottoms of utensils are clean before usage.
Small scratches do not affect cooking and will become less
visible with time. (2) Cleaning materials not recommended for
ceramic glass cooktop have been used. Also see "Cooktop
Cleaning & Maintenance" in the General Care & Cleaning
section. (3) Cookware with rough bottom has been used. Use
smooth, flat-bottomed cookware.
Metal marks (Smooth top models only) - Sliding or scraping of
metal utensils on cooktop surface. Do not slide metal utensils
on cooktop surface. Use a ceramic-glass cooktop cleaning
creme to remove the marks. Also see "Cooktop Cleaning &
Maintenance" in the General Care & Cleaning section.
Brown streaks or specks (Smooth top models only) -
Boilovers are cooked onto surface. Use razor blade scraper to
remove soil. See "Cooktop Cleaning & Maintenance" in the
General Care & Cleaning section.
Areas of discoloration with metallic sheen (Smooth top
models only) - Mineral deposits from water & food. Remove
using a ceramic-glass cooktop cleaning creme. Use cookware
with clean, dry bottoms. See "Cooktop Cleaning &
Maintenance" in the General Care & Cleaning section.
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