Moxa Technologies WAC-2004A User Manual
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Moxa Technologies WAC-2004A User Manual

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WAC-2004A User's Manual
Version 1.0, October 2021
www.moxa.com/product
© 2021 Moxa Inc. All rights reserved.

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Summary of Contents for Moxa Technologies WAC-2004A

  • Page 1 WAC-2004A User’s Manual Version 1.0, October 2021 www.moxa.com/product © 2021 Moxa Inc. All rights reserved.
  • Page 2 WAC-2004A User’s Manual The software described in this manual is furnished under a license agreement and may be used only in accordance with the terms of that agreement. Copyright Notice © 2021 Moxa Inc. All rights reserved. Trademarks The MOXA logo is a registered trademark of Moxa Inc.

  • Page 3: Table Of Contents

    Power Socket ..........................1-5 Beeper ............................1-6 Getting Started..........................2-1 Using the Web Console to Access the WAC-2004A .................. 2-2 Using the Telnet Console to Access the WAC-2004A ................2-3 Using the Serial Console to Access the WAC-2004A ................. 2-4 Web Console Configuration .......................
  • Page 4 Supporting Information ........................B-1 About This User’s Manual ........................B-2 Declaration of Conformity (DoC) ......................B-2 Federal Communication Commission Interference Statement ............B-2...

  • Page 5: Introduction

    Introduction The WAC-2004A is Moxa’s high-end Wireless Access Controller that incorporates with the TAP-213 Series, TAP-323 Series, and AWK 3131A-RTG (Rail Train to Ground) Series and is designed specifically for Railway applications. The WAC-2004A supports not only single-subnet roaming (Layer 2), but also allows roaming between multiple subnets (Layer 3) with Mobile IP technology.

  • Page 6: Overview

    NOTE It is required to use an IEC C13 type connector for the AC power cord. The WAC-2004A package comes with two AC power cords, one US and one EU type. To connect the second power input to the WAC-2004A, an additional power cord of the same type can be purchased separately.

  • Page 7: Product Specifications

    WAC-2004A. Interface Specifications This section provides detailed introduction on the WAC-2004A interfaces. LED Indicators The LEDs on the front panel of the WAC-2004A provide quick and easy means of determining the current operational status and wireless settings. Color State Description Power is being supplied from power input 1.

  • Page 8: Power Button

    To power off the device, press the Power button for more than 5 seconds and release. Reset Button The RESET button located on the front panel of WAC-2004A is for power reset ONLY. To reboot the WAC-2004A, press and release the RESET button with a pointed object, such as an unfolded paper clip. NOTE For configuration reset: Web Console (HTTP/HTTPS): Maintenance ...

  • Page 9: Serial Console Connection

    The WAC-2004A offers a dual power supply for power failover redundancy. Input voltage ranges from 100 to 240 VAC/VDC, 47 to 63 Hz, with two male C14 inlets. The WAC-2004A is shipped with 2 power cords, one US type and one EU type. To connect the secondary power input on the WAC-2004A, an additional...

  • Page 10: Beeper

    WAC-2004A Introduction Beeper The beeper emits one short beep when the power is turned on and two short beeps when the system is ready. When the device is located by the Search Utility, the beeper emits beeps every second to indicate its...

  • Page 11: Getting Started

    Getting Started This chapter explains how to access the WAC-2004A for the first time. There are three ways to access the controller: (1) Web Console, (2) Telnet Console, or (3) Serial Console. The Web and Telnet Consoles are suitable for remote management as the controller can be accessed over an existing network. The Serial Console can be used if you do not have the WAC-2004A’s IP address;...

  • Page 12: Using The Web Console To Access The Wac-2004A

    To use the WAC-2004A’s management and monitoring functions from a PC host connected to the same LAN as the WAC-2004A, you must make sure that the PC host and the WAC-2004A are on the same logical subnet. The WAC-2004A’s default IP is 192.168.127.253.

  • Page 13: Using The Telnet Console To Access The Wac-2004A

    Step 2: Setting up the computer IP address Choose an IP address on the same subnet as the WAC-2004A. Since the WAC-2004A’s default IP address is 192.168.127.253, and the subnet mask is 255.255.255.0, you should set the IP address of the computer to 192.168.127.xxx/24.

  • Page 14: Using The Serial Console To Access The Wac-2004A

    Using the Serial Console to Access the WAC- 2004A If you do not have the WAC-2004A’s IP address, but you can physically reach the device, use the Serial Console to manage the device or obtain the IP address. Default Serial Console access information...
  • Page 15 WAC-2004A Getting Started Step 2: Connect to the WAC-2004A Serial Console After installing the emulator software, type “PComm Terminal Emulator” in the search bar and open the software. Use the Open icon or select Open in the Port Manager menu to establish a new connection.
  • Page 16 WAC-2004A Getting Started Step 4: Basic text-based management interface (Please refer to section: Using the Telnet Console to Access the WAC-2004A) ATTENTION If you unplug the RS-232 cable or turn off the DTR, the session will be disconnected and you will be...

  • Page 17: Web Console Configuration

    Web Console Configuration The WAC-2004A’s Web Console provides a convenient way to modify the controller’s configuration, monitor the controller and governed AP/Client status, and upgrade FW remotely over an existing network. The recommended web browser is Microsoft® Internet Explorer 8.0 or later releases with JVM (Java Virtual Machine).

  • Page 18: Function Map

    WAC-2004A Web Console Configuration Function Map The Function Map provides a convenient means of determining which functions you need to use. Quick overview of the WAC-2004A’s status Basic settings for administering the WAC- 2004A Essential settings for setting up the...

  • Page 19: Overview

    WAC-2004A Web Console Configuration Overview The Overview page summarizes the WAC-2004A’s current status. The information is categorized into several groups: System info, Device info, and Controller info. Basic Settings The Basic Settings group includes the most commonly used settings required by administrators to maintain and control the WAC-2004A.

  • Page 20: Network Settings

    The Network Settings configuration panel allows you to modify the usual TCP/IP network parameters. An explanation of each configuration item is given below. IP address Setting Description Factory Default WAC-2004A IP address Identifies the WAC-2004A on a TCP/IP network. 192.168.127.253 Subnet mask Setting Description Factory Default...

  • Page 21: Time Settings

    Date and Time information. Functions such as Auto warning can add real-time information to the message. The Current local time shows the WAC-2004A’s system time when you open this web page. You can click on the Set Time button to activate the updated date and time parameters. An “(Updated)” string will appear to indicate that the change is complete.

  • Page 22: User Login Authentication

    This parameter determines how often the time is updated 600 (seconds) (600 to 9999 seconds) from the NTP server. User Login Authentication The WAC-2004A supports user login authentication to verify users either locally or via a remote RADIUS server. User login option Setting Description...

  • Page 23: Controller Settings

    WAC-2004A Web Console Configuration Server shared key Setting Description Factory Default Shared key value The RADIUS login authentication key. Controller Settings The Controller Settings group includes the most important settings, which enable administrators to set up the Wireless Access Controller services.
  • Page 24 Roaming domain Setting Description Factory Default 6 Hex characters This specifies the area served by the WAC-2004A. All related <The Mac address controllers, APs, and clients use this as identification to work of the WAC-2004A> and communicate with each other.

  • Page 25: Wac Advanced Settings

    WAC Security Settings By enabling the 802.1X/EAP on the WAC-2004A, the controller acts as an authentication proxy/relay between the APs and the RADIUS server. So when configuring your RADIUS server, instead of entering IPs for every authentication requester (in normal cases, it will be your APs), you only need to enter the IP for...
  • Page 26 WAC-2004A Web Console Configuration 802.1X/ EAP Setting Description Factory Default Enable/Disable Enables EAP proxy/relay support. Disable Primary/ Secondary RADIUS server IP Setting Description Factory Default The IP address of the Specifies the delegated RADIUS server for EAP. None RADIUS server...

  • Page 27: Mobile Ip Settings

    WAC-2004A Web Console Configuration Mobile IP Settings Mobile IP allows you to access the same IP address even when the Client is travelling across different subnets. Mobile IP Setting Description Factory Default Enable/Disable Enable or disable Mobile IP feature. Disable...

  • Page 28: Advanced Settings

    Advanced features to support additional network management. SNMP Agent The WAC-2004A supports SNMP V1/V2c/V3. SNMP V1 and SNMP V2c use a community string match for authentication, which means that SNMP servers access all objects with read-only or read/write permissions using the community string public/private (default value). SNMP V3, which requires you to select an authentication level of MD5 or SHA, is the most secure protocol.
  • Page 29 WAC-2004A Web Console Configuration SNMP Agent Setting Description Factory Default Enable/disable Enable or disable the SNMP Agent. Disable Read only Setting Description Factory Default Enable/disable Enable or disable the Read-only function for the SNMP Agent. Disable Remote management Setting Description...

  • Page 30: Auto Warning Settings

    In addition to logging these events, the WAC-2004A supports different approaches to warn engineers automatically, such as SNMP trap, and e-mail.

  • Page 31: Syslog

    WAC-2004A Web Console Configuration Console authentication failure An incorrect password is entered. Firmware upgraded The WAC-2004A’s firmware is updated. Power events (HW Rev. 1.1 only) Event is triggered when … Power on The WAC-2004A is turned on. Power off The WAC-2004A is turned off.

  • Page 32: E-Mail

    “System log Event Types” table. E-mail Server Settings You can set up to 4 email addresses to receive alarm emails from the WAC-2004A. The following parameters can be configured on the E-mail Server Settings page. In addition, the Send Test Mail button can be used to test whether the Mail server and email addresses work well.

  • Page 33: Trap

    WAC-2004A Web Console Configuration Mail server (SMTP) Setting Description Factory Default IP address The IP address of your email server. None User name & Password Setting Description Factory Default The username and password used by the SMTP server. None From e-mail address...
  • Page 34 WAC-2004A Web Console Configuration SNMP Trap Receiver Settings SNMP traps are defined in SMIv1 MIBs (SNMPv1) and SMIv2 MIBs (SNMPv2c). The two styles are basically equivalent, and it is possible to convert between the two. You can set the parameters for SNMP trap receivers through the web page.

  • Page 35: Status

    1 and 2. Managed Device List The Managed Device List displays all AWK APs, which are managed by the WAC-2004A; the associated clients are also displayed here. Select the Auto refresh check box to enable periodic updates.

  • Page 36: Inter Wac Member List

    WAC-2004A Web Console Configuration All monitored APs will be listed on the left-hand side of the table, along with their IP addresses, MAC addresses, operating channels, noise level, and device status. All monitored Clients will be listed on the right-hand side of the table, along with their IP addresses, MAC addresses, RSSI and Signal Strength values against the associated AP, as well as the status of the Client device.

  • Page 37: Control Packet Queue Status

    WAC-2004A Web Console Configuration Control Packet Queue Status The Control Packet Queue Status displays the number of unprocessed control packets in each queue along with the current, peak, and maximum number of packets for each queue. These control packets carry different types of information including system information, authentication, roaming status, and corresponding AP information.

  • Page 38: Maintenance

    WAC-2004A Web Console Configuration Maintenance Maintenance functions provide the administrator with tools to manage the WAC-2004A and wired/wireless networks. Console Settings You can enable or disable access permission for the following consoles: HTTP, HTTPS, and Telnet connections. For more security, we recommend you only allow access to the secured console.

  • Page 39: Firmware Upgrade

    The WAC-2004A can be enhanced with more value-added functions by installing firmware upgrades. Note that while the firmware is being upgraded, all APs controlled by the WAC-2004A will be out of service. Click the Browse button to specify the firmware image file and click Firmware Upgrade and Restart to start the firmware upgrade.

  • Page 40: Mib Export

    Click MIB Export to save a MIB file to your local storage. The configuration file is a .my file that you can import with a general SNMP tool. This operation allows you to control or configure the WAC-2004A remotely. Load Factory Default Use this function to reset the WAC-2004A and roll all settings back to the factory default values.

  • Page 41: Username/Password

    Web Console Configuration Username/Password You can change the administration username and password for each of the WAC-2004A’s console managers by using the Password function. Before you set up a new password, you must input the current password and reenter the new password for confirmation. For your security, do not use the default password moxa, and remember to change the administration password regularly.
  • Page 42 WAC-2004A Web Console Configuration For cases where advanced troubleshooting is required, Moxa Service Center will send you an encrypted script file. The script file can capture additional system details. To use the script, navigate to the script file using Browse. Select the export method (file or TFTP) and click...

  • Page 43: Save Configuration

    The following figure shows how the WAC-2004A stores the setting changes into volatile and non-volatile memory. All data stored in volatile memory will disappear when the WAC-2004A is shutdown or rebooted unless they are saved onto the flash (non-volatile) memory. Because the WAC-2004A starts up and initializes with the settings stored in flash memory, all new changes must be saved to flash memory before restarting the WAC-2004A.

  • Page 44: Restart

    If you made changes recently but did not save, you will be given two options. Clicking the Restart button here will reboot the WAC-2004A, and all setting changes will be ignored. Clicking the Save and Restart button will apply all setting changes and then reboot the WAC-2004A.

  • Page 45: Software Installation And Configuration

    Software Installation and Configuration The following topics are covered in this chapter:  Overview  Wireless Search Utility  Installing the Wireless Search Utility  Configuring the Wireless Search Utility...

  • Page 46: Overview

    WAC-2004A Software Installation and Configuration Overview The Wireless Search Utility can be downloaded from the Moxa website at www.moxa.com. Wireless Search Utility Installing the Wireless Search Utility Once the Wireless Search Utility is downloaded, run the setup executable to start the installation.
  • Page 47 WAC-2004A Software Installation and Configuration 2. Click Next to install program files to the default directory, or click Browse to select an alternate location. 3. Click Next to create the program’s shortcut files to the default directory, or click Browse to select an...
  • Page 48 WAC-2004A Software Installation and Configuration 4. Click Next to select additional tasks. 5. Click Next to proceed with the installation. The installer then displays a summary of the installation options. 6. Click Install to begin the installation. The setup window will report the progress of the installation. To...

  • Page 49: Configuring The Wireless Search Utility

    WAC-2004A Software Installation and Configuration 7. Click Finish to complete the installation of Wireless Search Utility. Configuring the Wireless Search Utility The Broadcast Search function is used to locate all AWK-3131A APs that are connected to the same LAN as your computer.
  • Page 50 WAC-2004A Software Installation and Configuration 2. Open the Wireless Search Utility and then click the Search icon. 3. The “Searching” window indicates the progress of the search. When the search is complete, all AWKs that were located will be displayed in the Wireless Search Utility window.
  • Page 51 WAC-2004A Software Installation and Configuration 4. Click Locate to cause the selected device to beep. 5. Make sure your AWK is unlocked before using the search utility’s icons setting. The AWK will unlock automatically if the password is set to the default. Otherwise you must enter the new password manually.
  • Page 52 WAC-2004A Software Installation and Configuration 7. Use the scroll down list to select the MAC addresses of those AWKs you would like to manage, and then click Add. Key in the password for the AWK device and then click OK to save. If you return to the search page and search for the AWK again, you will find that the AWK will unlock automatically.
  • Page 53 WAC-2004A Software Installation and Configuration 2. Click on Telnet if you would like to use telnet to configure your AWKs. 3. Click Assign IP to change the IP setting.
  • Page 54 WAC-2004A Software Installation and Configuration The three advanced options—Search, Connection, and Miscellaneous—are explained below: Search • Retry count (default=5): Indicates how many times the search will be retried automatically. • Retry interval (ms): The time elapsed between retries. Connection Connection timeout (secs): Use this option to set the waiting time for the Default Login, Locate, •...

  • Page 55: References

    References This chapter provides more detailed information about wireless-related technologies. The information in this chapter can help you administer your WAC-2004As and plan your industrial wireless network better. The following topics are covered in this appendix:  Roaming Domain...

  • Page 56: Roaming Domain

    WAC-2004A References Roaming Domain A roaming domain defines an area where all related wireless controllers, APs, and clients work together to enable fast roaming. Such a domain is specified as six groups of two hexadecimal digits beginning with the fixed identifier, FF:90:E8.
  • Page 57 Supporting Information This chapter presents additional information about this manual and product. You can also learn how to contact Moxa for technical support. The following topics are covered in this appendix:  About This User’s Manual Declaration of Conformity (DoC) ...
  • Page 58 WAC-2004A Supporting Information About This User’s Manual This manual is mainly designed for, but not limited to, the following hardware and firmware for the WAC- 2004A: • Hardware Rev: 1.0 or above • Firmware Ver: 1.2 or above You are strongly recommended to check with your sales representative for the latest product datasheet, firmware, QIG (Quick Installation Guide), UM (User’s Manual), and related information.

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