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Troubleshooting
Problem
Possible Cause
No power to the fixture
Light does not
turn ON
Fixture is sensing daylight
Light cycles
Photocell light sensor is
ON and OFF
sensing reflected light
continuously
Light
The light fixture is wired
FLICKERS
through a dimmer switch.
Light sensor is in a shaded
area
Light stays ON
Light Sensor is faulty
NOTE: Photocell (B) may have a few minute delay, to reduce it's
sensitivity to sudden light changes. When testing shine a light/cover
the photocell for a few minutes to check if fixture functions properly
Visit www.probrite.com/install for installation video tutorials and product support
Solution
Check if circuit breaker is tripped
Confirm wall switch is ON
Verify wiring to fixture is correct
(turn power off to fixture
beforehand)
Cover photocell. Wait several
seconds until fixture turns ON.
Relocate light fixture to a location
where there is no reflected light.
OR place the optional opaque
photocell cover over the photocell
light sensor and use the wall
switch to turn the light ON and
OFF.
Do not use a dimmer switch to
control the light fixture. Replace
the dimmer switch with a
standard ON/OFF wall switch.
Shine a flashlight into the light
sensor for a few minutes. If the
light turns OFF, the fixture should
be moved to a location with
enough light in the daylight hours
for the light sensor to work.
OR place the optional cover over
the photocell light sensor and use
the wall switch to turn the light
ON and OFF.
If the light does not turn off when
a flashlight is shined on the light
sensor for a few minutes, then
the sensor may be faulty. Please
contact customer service.
10
5-Year Limited Warranty
This is a limited warranty offered by Probrite for a period of five years from the date of
purchase to its customers. Probrite warrants to customers that the products will be free
from defects in material and workmanship. The obligation of Probrite under this warranty is
limited to the provision of replacement of products and is extended to the original purchaser
of the product on presenting valid purchase receipt or other proof of date of original purchase
acceptable to Probrite. The receipt is required for rendering the warranty performance. Any
warranty claims without original proof of purchase would not be accepted.
It should be noted that the warranty does not apply to Probrite products that have been
altered or repaired by unauthorized personnel, have been subjected to neglect, abuse, misuse
or accident or damages caused during shipping. Any other products not manufactured
by Probrite which have been supplied, installed and/or used in conjunction with Probrite
products are not covered under this warranty. Any damages caused by replacements bulbs,
LEDs or corrosion or discoloration of brass components are also not covered by this warranty.
Limitation of Liability:
In no event Probrite shall be liable for indirect, consequential, incidental or special damages,
or lost profits. Probrite is not liable for any claims or damage arising out of or connected
with the manufacture, sale, delivery, use, maintenance and repair or modification of Probrite
products, or supply of any replacement parts that, exceed the purchase price of Probrite
products giving rise to a claim. Labor charges to remove or install the fixtures will not be
accepted.
To Claim:
Please contact PROBRITE customer service at 1-844-507-5651 or email
support@PROBRITE.com and include your name, address and contact number, along with a
copy of the purchase receipt and a brief description of the problem.
Please call 1-844-507-5651 or email support@probrite.com for further assistance.
11
PROBRITE.COM
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