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Canon PIXMA MP190 Series Quick Start Manual

Photo all-in-one
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Photo All-In-One

Quick Start Guide



  Summary of Contents for Canon PIXMA MP190 Series

  • Page 1: Quick Start Guide

    Photo All-In-One series Quick Start Guide...
  • Page 2: Getting Help From Canon

    Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the product): _____________________________________ Model Number (located on the top of the product): _______________________________________ Setup CD-ROM number (located on the CD-ROM): ______________________________________...
  • Page 3 series Photo All-In-One Quick Start Guide...
  • Page 4 Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA MP190 series Photo All-In-One. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but...
  • Page 5: Table Of Contents

    Table of Contents Introduction...2 Safety Precautions ...3 Before Using the Machine ...6 Included Items ...6 Operation Panel...7 Turning the Machine On and Off ...9 Handling the Original Document...11 Loading Printing Paper ...12 Copying ...20 Making Copies ...20 Changing the Copy Settings ...21 Using Useful Copy Function ...21 Printing from Your Computer...22 Printing with Windows...22...
  • Page 6: Introduction

    Introduction This Quick Start Guide uses the following symbols to indicate important information. Always observe the instructions indicated by these symbols. Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 7: Safety Precautions

    Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual. Warning You may cause an electric shock, fire, or damage the machine if you ignore any of these safety precautions.
  • Page 8 Cleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock. Always unplug the machine from the power outlet before cleaning the machine.
  • Page 9 Working around the Never put your hands or fingers in the machine while it is printing. machine When moving the machine, carry the machine at both ends. Do not hold the rear side of the machine. Do not place any object on the machine. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the machine.
  • Page 10: Before Using The Machine

    Machine Setup CD-ROM (Includes drivers, applications, and manuals) Easy Setup Instructions (Setup Sheet) Quick Start Guide Canon Black and Color FINE Cartridges Power cord Additional documents * A USB cable is necessary to connect the machine with your computer. Before Using the Machine...
  • Page 11: Operation Panel

    For details, see “An Error Code Is Displayed on the LED” on page 44. Power lamp flashing green once and Alarm lamp flashing orange once alternately: An error that requires contacting your Canon Service representative may have occurred. For details, see “Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately”...
  • Page 12 (8) Color button* Starts color copying. Also, finalizes your selection for the menu or setting item. (9) Black button* Starts black & white copying. Also, finalizes your selection for the menu or setting item. (10) (Maintenance) button Accesses the Maintenance menu. (11) Fit to Page button / Fit-to-Page lamp Enables/disables the Fit-to-Page copying.
  • Page 13: Turning The Machine On And Off

    Turning the Machine On and Off Turn on the machine before printing. Turning on the Machine Note If preparatory operations below are not complete, follow your setup sheet to complete them. The FINE Cartridges are installed properly. If you are using the machine connected to a computer, confirm also the following. The machine is connected to your computer.
  • Page 14 Screen-saver Mode The LED goes out if the machine is not operated for about five minutes*. Perform a print operation to restore the display. * You cannot change the wait time before the LED goes out. Note When you want to restore the display, perform a print operation or press any button except for the ON button.
  • Page 15: Handling The Original Document

    Handling the Original Document This section describes how to load the original document on the Platen Glass. Original Document Requirements The original documents you load on the Platen Glass for copying or scanning must meet these requirements: Document type Size (W x L) Thickness Loading Original Documents Load originals to copy or scan on the Platen Glass.
  • Page 16: Loading Printing Paper

    Loading Printing Paper This section describes how to load printing paper in the Rear Tray. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality. Photo Quality Media Glossy Photo Paper Matte Photo Paper...
  • Page 17: Paper Handling

    T-Shirt Transfers TR-301 *1 Paper with a Model Number is Canon specialty media. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper. For information on the paper sizes available for each Canon genuine paper, visit our website.
  • Page 18: Media Types You Cannot Use

    Folded, curled, or wrinkled paper Damp paper Paper that is too thin (weighing less than 17 lb / 64 gsm) Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28 lb / 105 gsm) Picture postcards...
  • Page 19: Loading Paper

    Canon provides for use with its various printers, see “Using Specialty Media” on page 12. When Printing on Plain Paper You can use general copy paper or Canon’s Super White Paper. When printing on both sides, we recommend Canon’s Super White Paper Double-Sided. Paper size: –...
  • Page 20 Prepare to load paper. (1) Open the Paper Support, then pull out the Paper Support Extension. (2) Open the Paper Output Tray fully. If it is not opened fully, an error may occur. (3) Open the Output Tray Extension. (4) Adjust the position of the Paper Thickness Lever.
  • Page 21: Loading Envelopes

    Loading Envelopes Use either European DL or US Comm. Env. #10-sized envelope. With proper printer driver settings, the address will be printed according to the direction of envelope. Important You need to print from the computer to print on envelopes. Do not use the following envelopes: –...
  • Page 22 Load the envelopes. (1) Load the envelope against the right side of the Rear Tray. Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. (2) Pinch the Paper Guide and slide it against the left side of the envelope.
  • Page 23 Loading Small-Sized Paper You can use 4" x 6" / 10 x 15 cm and 5" x 7" / 13 x 18 cm-sized papers. Important Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed.
  • Page 24: Copying

    Copying Making Copies This section describes the basic procedure to make copies. Turn on the machine. See “Turning the Machine On and Off” on page 9. Load paper. See “Loading Printing Paper” on page 12. Load the original on the Platen Glass (A). See “Loading Original Documents”...
  • Page 25: Changing The Copy Settings

    Changing the Copy Settings Setting The Default Page Size You can switch the size of paper loaded in the Rear Tray between A4 and Letter. Press the Maintenance button repeatedly until d appears. Press the Black button to select A4, or the Color button to select Letter. Using Useful Copy Function For details, refer to “Fit-to-Page Copying”...
  • Page 26: Printing From Your Computer

    Printing from Your Computer This section describes procedure for basic printing. Printing with Windows Turn on the machine and load the paper in the machine. See “Turning the Machine On and Off” on page 9 and “Loading Printing Paper” on page 12. Create a document or open a file to print using an appropriate application software.
  • Page 27: Printing With Macintosh

    Printing with Macintosh Note When Using Mac OS X v.10.5.x For details on how to use the machine on Mac OS X v.10.5.x, refer to the PC Printing Guide on-screen manual. Turn on the machine and load the paper in the machine. See “Turning the Machine On and Off”...
  • Page 28: Scanning Images

    Scanning Images You can scan images from the machine to a computer without printing them and save them in popular image types such as JPEG, TIFF, bitmaps, or PDF. If you are scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to text data. Scanning Methods You can select from the various scanning methods.
  • Page 29: Routine Maintenance

    Routine Maintenance List of Maintenance Codes To perform maintenance of the machine, press the Maintenance button repeatedly until the desired code is displayed on the LED, then press the Black or Color button. Maintenance Operation Code Prints the nozzle check pattern. Performs Print Head Cleaning.
  • Page 30: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect, the print head nozzles on FINE Cartridges are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning.
  • Page 31: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized plain paper in the Rear Tray. Open the Paper Output Tray, then open the Output Tray Extension.
  • Page 32: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and perform cleaning if necessary. Note The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the FINE Cartridge if the remaining amount of ink is insufficient. See “Replacing a FINE Cartridge”...
  • Page 33: Print Head Cleaning

    Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
  • Page 34: Print Head Deep Cleaning

    Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary.
  • Page 35: Aligning The Print Head

    Aligning the Print Head If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head position. Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized plain paper in the Rear Tray. Open the Paper Output Tray, then open the Output Tray Extension.
  • Page 36 Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable white streaks. (A) Less noticeable vertical white streaks (B) More noticeable vertical white streaks (C) Less noticeable horizontal white streaks (D) More noticeable horizontal white streaks (2) Repeat the procedure until you finish selecting the pattern number for column L.
  • Page 37: Replacing A Fine Cartridge

    Replacing a FINE Cartridge This section explains the way to confirm the ink status and the procedure to replace FINE Cartridges. When ink runs out or other errors occur, an error code is displayed on the LED to inform you of the error.
  • Page 38 (C) The Ink lamp flashes. With the Computer Screen You can confirm the status of each FINE Cartridge on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). (A) Confirm whether any symbols are displayed here. Routine Maintenance Ink is low.
  • Page 39 To confirm the FINE Cartridge information, click the Ink Details menu. Note You can also display the printer status monitor by clicking Canon XXX Printer (where “XXX” is your machine’s name) which appears on the taskbar during printing. Open the Canon IJ Printer Utility.
  • Page 40 If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge, in whichever ink remains, only for a while. However the print quality may be reduced compared to when printing with both cartridges. Canon recommends to use new FINE cartridges in order to obtain optimum qualities.
  • Page 41 Open the Paper Output Tray. Make sure that the machine is turned on, lift the Scanning Unit (Cover), then pull the Scanning Unit Support (A) down into place. The FINE Cartridge Holder moves to the left. Caution Do not hold the FINE Cartridge Holder to stop or move it. Do not touch the metallic parts or other parts inside the machine.
  • Page 42 Prepare the replacement FINE Cartridge. (1) Unpack a new FINE Cartridge and remove the orange protective tape (A) gently. Important Shaking FINE Cartridges may cause ink to spill out and stain clothing or the surrounding area. Handle FINE Cartridges carefully. Be careful not to stain your clothes and hands with ink on the removed protective tape.
  • Page 43: Keeping The Best Printing Results

    Lift the Scanning Unit (Cover) slightly to set the Scanning Unit Support back to its original position, and then gently close the Scanning Unit (Cover). Caution Be sure to hold the Scanning Unit (Cover) firmly, and be careful not to get your fingers caught. Note If the error code is still displayed after the Scanning Unit (Cover) is closed, see “An Error Code Is Displayed on the LED”...
  • Page 44: Cleaning Your Machine

    Cleaning Your Machine This section describes the cleaning procedure that is needed to maintain your machine. Caution Do not use tissue paper, paper towels, or similar materials for cleaning so as not to scratch the surface. Paper tissue powders or fine threads may remain inside the machine and cause problems such as Print Head blockage and poor printing results.
  • Page 45: Cleaning The Paper Feed Roller (Roller Cleaning)

    (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve the problem, contact your Canon service representative.
  • Page 46: Cleaning The Protrusions Inside The Machine

    Make sure that the machine is turned on, and then remove any paper from the Rear Tray. Open the Paper Output Tray, then open the Output Tray Extension. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper.
  • Page 47: Troubleshooting

    Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine. Note This section mainly describes the methods of machine operation for troubleshooting. To handle problems using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how to view the on-screen manuals, see “Reading the On-screen Manuals”...
  • Page 48: Alarm Lamp Is Lit Orange

    However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact your Canon service representative as early as possible. (You will need to replace a particular part of the machine.)
  • Page 49 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. Note...
  • Page 50: Led Cannot Be Seen At All

    Turn off the machine, and unplug the power plug of the machine from the power supply. Then, plug the power plug of the machine back in, and turn on the machine again. If the same error occurs, contact your Canon Service representative.
  • Page 51: Cannot Install The Mp Drivers

    If the icon is still not displayed, try different discs and see if they are displayed. If other discs are displayed, there is a problem with the Setup CD-ROM. Contact a Canon Service representative. on the displayed window. on your desktop to start installation.
  • Page 52: Cannot Connect To Computer Properly

    Cause Installation procedure not followed correctly. Cannot Connect to Computer Properly Printing or Scanning Speed Is Slow / Hi-Speed USB Connection Does Not Work Cause Your system environment is not fully compatible with Hi-Speed USB. “This device can perform faster” Message Is Displayed Cause Your system environment is not fully compatible with Hi-Speed USB.
  • Page 53: Print Results Not Satisfactory

    Print Results Not Satisfactory If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. Check1: Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result.
  • Page 54: Printed Paper Curls Or Has Ink Blots

    Action When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. See “Media Types You Cannot Use” on page 14.
  • Page 55 Printed Surface Is Scratched/Paper Is Smudged Cause Printing on inappropriate type of paper. Paper is curled. Inappropriate Paper Thickness Lever setting. Action Check to see if the paper you are printing on is not too thick or curled. See “Media Types You Cannot Use” on page 14 to make sure that the paper you are using is suitable.
  • Page 56: Print Results Not Satisfactory When Copying

    Cause Printing beyond the recommended printing area. Paper Feed Roller is dirty. Inside of the machine is dirty. Printing graphics with the intensity setting set too high. Colors Are Uneven or Streaked Cause Print Head nozzles are clogged. Print Head is misaligned. Print Results Not Satisfactory When Copying Cause The original document is not loaded...
  • Page 57: Printing Does Not Start

    Printing Does Not Start Cause Unnecessary print jobs are left in queue. / Computer problems. The machine is not ready. Paper Does Not Feed Properly Cause Printing on inappropriate type of paper. Paper Feed Roller is dirty. Paper not loaded properly. Action Restarting your computer may solve the problem.
  • Page 58 Cause Too much paper loaded. Foreign object in the Rear Tray. Envelopes not prepared nor loaded properly. Troubleshooting Action Make sure that the paper stack does not exceed the paper support load limit. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity).
  • Page 59: Paper Jams

    Properly” on page 53 to confirm that you are using the correct paper and are loading it into the machine correctly. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact your Canon Service representative. Troubleshooting...
  • Page 60: Message Appears On The Computer Screen

    (3)Right-click the Canon XXX icon, then select Properties. (4)Click the Ports tab to confirm the port settings. Make sure that a port named USBnnn (where “n” is a number) with Canon XXX Printer appearing in the Printer column is selected for Print to the following port(s).
  • Page 61 Error Number: 300 Is Displayed Cause The machine is not ready. Machine is not connected properly. Your machine is not selected in Printer on the Print dialog box. Error Number: 1700/1710 Is Displayed Cause The ink absorber is almost full. Ink Info Number: 1688 Is Displayed Cause Ink has run out.
  • Page 62: The Document Cover Comes Off

    The Document Cover Comes Off Cause The Document Cover was opened too hard. Scanning Problems ScanGear Won’t Start Cause The scanner driver (ScanGear) is not installed. Other Scanning Troubles Refer to the Scanning Guide on-screen manual. Troubleshooting Action If the Document Cover is opened too hard, it may come off. Reattach it according to the following procedure.
  • Page 63: Appendix

    Appendix How to Use the Documentation Provided Printed Documentation Setup Sheet Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use. Quick Start Guide (This guide) Read this guide when starting to use the machine. After following instructions in your setup sheet, we recommend you read this guide to familiarize yourself with the basic operation of some of the main functions that can be performed on your machine.
  • Page 64: Reading The On-Screen Manuals

    You can view the on-screen manuals in the following way: To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen Manual (where “XXX” is your machine’s name).
  • Page 65: Solution Menu (Windows Only)

    Solution Menu (Windows Only) This menu screen helps you to easily launch bundled applications or on-screen manuals. Also, you can easily access useful web sites to get tips on how to use your machine. Experience how easy it is to launch menu items by using the menu screen that appears automatically when your computer starts up.
  • Page 66: Specifications

    Approx. 451 (W) x 353 (D) x 169 (H) mm * With the Paper Support and Paper Output Tray retracted. Weight Approx. 5.8 kg (Approx. 12.8 lb.) * With the FINE Cartridges installed. Canon FINE Cartridges Nozzles: Black: 320 nozzles Cyan/Magenta/Yellow: 384 x 3 nozzles Multiple copy...
  • Page 67 Display XGA 1024 x 768 Some functions may not be available with Windows Media Center. To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer. Additional System Requirements for On-Screen Manuals Browser: Windows HTML Help Viewer Note: Microsoft Internet Explorer 5.0 or later must be...
  • Page 68: And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
  • Page 69: Users In The U.s.a

    1-516-328-5600 Canon U.S.A., INC. LIMITED WARRANTY --- (U.S.A. Only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.
  • Page 70 Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.
  • Page 71 Toll-free live technical support Monday-Friday (excluding holidays) at 1-800-828-4040 Telephone Device for the Deaf (TDD-1-866-251-3752) Repair or Exchange Service Options: In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options: Authorized Service Facility Carry-In / Mail-In Service Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option,...
  • Page 72 Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 ©2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries. Appendix...
  • Page 73: Index

    Index Appendix 59 Before Using the Machine 6 Canon U.S.A., INC. LIMITED WARRANTY - U.S.A. only 65 Cleaning exterior 40 inside 41 platen glass and document cover 40 protrusions inside the machine 42 roller 41 Copying 20 Error Code 44...
  • Page 75: Ordering Information

    Ordering Information Description FINE Cartridges PG-30 Black CL-31 Color PG-40 Black CL-41 Color Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at Order # 1899B002 1900B002 0615B002 0617B002...
  • Page 76 The following FINE Cartridges are compatible with this product. For information on product specifications, please visit our website at QT5-1498-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN VIETNAM...