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NVR-104MH-D/4P
Network Video Recorder
User Manual

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  • Page 1 NVR-104MH-D/4P Network Video Recorder User Manual...
  • Page 2 Manual. About this Manual This Manual is applicable to the NVR-104MH-D/4P Network Video Recorder (NVR). The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons.
  • Page 3 NVR-104MH-D/4P Network Video Recorder User Manual FCC Compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4 NVR-104MH-D/4P Network Video Recorder User Manual • In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Refer to technical specifications for detailed information. • Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 100–240 VAC or 12 VDC according to the IEC60950-1 Standard.
  • Page 5 NVR-104MH-D/4P Network Video Recorder User Manual • PAL/NTSC adaptive video inputs • Each channel supports dual-stream • Up to 8/16/32/64 network cameras can be added according to different models • Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
  • Page 6 NVR-104MH-D/4P Network Video Recorder User Manual Recording and Playback • Holiday recording schedule configuration • Continuous and event video recording parameters • Multiple recording types: manual, continuous, alarm, motion, motion | alarm, and motion & alarm VCA • 8 recording time periods with separated recording types •...
  • Page 7 NVR-104MH-D/4P Network Video Recorder User Manual • Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard mismatch, illegal login, network disconnected, IP confliction, abnormal record/capture, HDD error, HDD full, etc. • VCA detection alarm • VCA search for face detection and behavior analysis •...
  • Page 8 NVR-104MH-D/4P Network Video Recorder User Manual • Supports accessing the platform via ONVIF • Remote search, playback, download, locking, and unlocking of record files, and resumes downloading of files upon broken transfer • Remote parameters setup; remote import/export of device parameters •...
  • Page 9: Table Of Contents

    NVR-104MH-D/4P Network Video Recorder User Manual TABLE OF CONTENTS 1. Introduction .............................. 14 1.1. IR Remote Control Operations ......................14 Pairing (Enabling) the IR Remote to a Specific NVR (optional) ..........14 Unpairing (Disabling) an IR Remote from a NVR ..............15 1.2.
  • Page 10 NVR-104MH-D/4P Network Video Recorder User Manual Using an Auxiliary Monitor ...................... 44 Quick Setting Toolbar in Live View Mode................44 3.3. Adjusting Live View Settings ....................... 46 3.4. Channel-Zero Encoding ........................48 4. PTZ Controls .............................. 50 4.1. Configuring PTZ Settings ........................50 4.2.
  • Page 11 NVR-104MH-D/4P Network Video Recorder User Manual Playback by Time ..................... 78 Playback Interface ....................79 Playing Back by Smart Search ....................80 Playing Back by Event Search ....................82 Playing Back by Tag ....................... 83 Playing Back by System Logs ....................85 Playing Back External File ......................
  • Page 12 NVR-104MH-D/4P Network Video Recorder User Manual 9.7. Object Removal Detection ......................... 114 9.8. Audio Exception Detection ....................... 114 9.9. Sudden Scene Change Detection ..................... 115 9.10. Defocus Detection ..........................115 9.11. PIR Alarm ............................116 10. VCA Search .............................. 117 10.1.
  • Page 13 NVR-104MH-D/4P Network Video Recorder User Manual 12.6. Checking HDD Status ......................... 146 Checking HDD Status in HDD Information Interface ............146 Checking HDD Status in HDD Information Interface ............146 12.7. HDD Detection ............................ 147 S.M.A.R.T. Settings ........................ 147 Bad Sector Detection ......................148 12.8.
  • Page 14: Introduction

    NVR-104MH-D/4P Network Video Recorder User Manual Introduction Figure 1, NVR-104MH-D/4P Series Table 1-1 Panel Description No. Name Description Power Power indicator turns green when system is running Status Status indicator blinks red when data is being read from or written to HDD...
  • Page 15: Unpairing (Disabling) An Ir Remote From A Nvr

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 2, Remote Control Unpairing (Disabling) an IR Remote from a NVR To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions, proceed as follows: Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the NVR.
  • Page 16 NVR-104MH-D/4P Network Video Recorder User Manual Name Function Description 4. Press Enter button (12) to accept input and dismiss on-screen keyboard. 5. Use the Down Arrow button (12) to move to the “Password” field. 6. Input password (use on-screen keyboard or numeric buttons (3) for numbers).
  • Page 17: Usb Mouse Operation

    NVR-104MH-D/4P Network Video Recorder User Manual Enter the NVR ID# you set in step 2. Press the ENTER button on the remote. NOTE: If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following: •...
  • Page 18: Input Method Description

    NVR-104MH-D/4P Network Video Recorder User Manual 1.3. Input Method Description Figure 3, Soft Keyboard (1) Figure 4, Soft Keyboard (2) Description of the buttons on the soft keyboard: Table 1-5 Description of the Soft Keyboard Icons Icon Description Icon Description...
  • Page 19 NVR-104MH-D/4P Network Video Recorder User Manual Table 1-7 Panel Description Item Description Power Supply 100–240 VAC power supply VGA Interface DB-9 connector for VGA output; display local video output and menu HDMI Interface HDMI video output connector Universal Serial Bus (USB) ports for additional devices such as USB mouse and...
  • Page 20: Getting Started

    NVR-104MH-D/4P Network Video Recorder User Manual Getting Started 2.1. Device Startup and Activation Starting Up and Shutting Down the NVR Purpose Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before You Start Check that the voltage of the extra power supply matches the NVR’s requirement, and the ground connection is working properly.
  • Page 21: Activating Your Device

    NVR-104MH-D/4P Network Video Recorder User Manual Click the Yes button. NOTE: Do not press the POWER button again when the system is shutting down. Rebooting the NVR In the Shutdown menu, you can also reboot the NVR. Enter the Shutdown menu by clicking Menu > Shutdown.
  • Page 22: Using The Unlock Pattern For Login

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 8, Export GUID File Remind Insert a USB flash drive into your device, and export the GUID file to the USB flash drive in the Reset Chapter 2.1.5 Resetting Your Password Password interface. See for password resetting instructions.
  • Page 23 NVR-104MH-D/4P Network Video Recorder User Manual Figure 11, Set Unlock Pattern Use the mouse to draw a pattern among the nine dots on the screen. Release the mouse when the pattern is done. Figure 12, Draw the Pattern NOTE: Connect at least four dots to draw the pattern.
  • Page 24: Logging In Via Unlock Pattern

    NVR-104MH-D/4P Network Video Recorder User Manual NOTE: If the two patterns are different, you must set the pattern again. Figure 14, Reset the Pattern Logging in via Unlock Pattern NOTE: admin Only the user has the permission to unlock the device.
  • Page 25: Login And Logout

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 16, Normal Login Dialog Box Login and Logout User Login Purpose If the NVR has logged out, you must log in to the device before operating the menu and performing other functions. Select the User Name in the drop-down list.
  • Page 26: Resetting Your Password

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 18, Logout Click Logout. NOTE: After you log out of the system, menu operation on the screen is invalid. Inputting a user name and password is required to unlock the system. Resetting Your Password If you forget the admin password, you can reset the password by importing the GUID file.
  • Page 27: Using Wizard For Basic Configuration

    NVR-104MH-D/4P Network Video Recorder User Manual NOTE: When the new password is set, the original GUID file will be invalid. Export the new GUID file for future password resetting. You can also enter the User > User Management interface to edit the admin user and export the GUID file.
  • Page 28 NVR-104MH-D/4P Network Video Recorder User Manual Figure 22, Network Settings Click the Next button after configuring the basic network parameters. Enter the HiLookVision interface Chapter 11.2.1 Configuring HiLookVision to configure the parameters. Refer to for detailed instructions. Click the Next button after configuring the basic network parameters. Then, you will enter the Advanced Network Parameter interface, where you can enable UPnP, DDNS, and set other ports according to your need.
  • Page 29 NVR-104MH-D/4P Network Video Recorder User Manual Figure 24, HDD Management To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. Click Next button to enter the Adding IP Camera interface. Click Search to search the online IP Cameras, and the Security status shows whether it is active or inactive.
  • Page 30: Adding And Connecting The Ip Cameras

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 26, Record Settings Click OK to complete the startup Setup Wizard. 2.3. Adding and Connecting the IP Cameras Activating the IP Camera Purpose Before adding the camera, make sure the IP camera to add is in active status.
  • Page 31: Adding The Online Ip Cameras

    NVR-104MH-D/4P Network Video Recorder User Manual Click the inactive icon of the camera to enter the following interface to activate it. You can also select multiple cameras from the list and click One-touch Activate to activate the cameras in batch.
  • Page 32 NVR-104MH-D/4P Network Video Recorder User Manual Click the icon in the center of the windw to pop up the adding IP camera interface. Figure 29, Icon of Adding IP Camera Select the detected IP camera and click the Add button to add it directly; click the Search button to refresh the online IP cameras list manually.
  • Page 33 NVR-104MH-D/4P Network Video Recorder User Manual Figure 31, Adding IP Camera Interface Online cameras in the same network segment will be detected and displayed in the camera list. Select the IP camera from the list and click the button to add the camera, or you can click the One-touch Adding button to add all cameras (with the same login password) from the list.
  • Page 34 NVR-104MH-D/4P Network Video Recorder User Manual Figure 33, Custom Adding IP Camera Interface You can edit the IP address, protocol, management port, and other information of the IP camera to be added. NOTE: If the IP camera to add has not been activated, you can activate it from the IP camera list on the camera management interface.
  • Page 35: Enabling Show Ip Camera Passwords

    NVR-104MH-D/4P Network Video Recorder User Manual Enabling Show IP Camera Passwords For the admin login user account, you can check the Show Password of IP Camera checkbox to show the passwords of successfully added IP cameras in the list. You must enter the admin password to confirm permission.
  • Page 36 NVR-104MH-D/4P Network Video Recorder User Manual Figure 36, Edit the Parameters Channel Port: If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port no. in the drop-down list.
  • Page 37 NVR-104MH-D/4P Network Video Recorder User Manual Figure 38, Password Configuration of the Camera Click OK to save the settings and exit the interface. Configuring the Customized Protocols Purpose To connect network cameras that are not configured with standard protocols, you can configure the customized protocols for them.
  • Page 38: Editing Ip Cameras Connected To The Poe Interfaces

    NVR-104MH-D/4P Network Video Recorder User Manual NOTE: Before customizing the network camera protocol, contact the network camera manufacturer to obtain the URL (uniform resource locator) for getting main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path].
  • Page 39 NVR-104MH-D/4P Network Video Recorder User Manual Up to four network cameras can be connected to /4P models. If you disable the PoE interface, you can also connect to the online network cameras. Also, the PoE interface supports the Plug-and-Play function.
  • Page 40: Configuring Poe Interface

    NVR-104MH-D/4P Network Video Recorder User Manual Manual: You can disable the PoE interface by selecting Manual while the current channel can be used as a normal channel and the parameters can also be edited. Input the IP address, the user name and password of administrator manually, and click OK to add the IP camera.
  • Page 41 NVR-104MH-D/4P Network Video Recorder User Manual Figure 44, Configure PoE Interface NOTE: The PoE is enabled with short network cable mode (OFF) by default. The bandwidth of IP camera connected to the PoE via long network cable (100–300 meters) cannot exceed 6 MP.
  • Page 42: Live View

    NVR-104MH-D/4P Network Video Recorder User Manual Live View 3.1. Introduction of Live View Live view displays the video image from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to Live View mode.
  • Page 43: Front Panel Operation On Live View

    NVR-104MH-D/4P Network Video Recorder User Manual Front Panel Operation on Live View Table 3-2 Front Panel Operation in Live View Functions Front Panel Operation Press corresponding alpha-numeric button (e.g., press 2 to display only the screen for Show Single Screen...
  • Page 44: Using An Auxiliary Monitor

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 45, Right-Click Menu Using an Auxiliary Monitor Certain Live View features are also available while using an Aux monitor. These features include: Single Screen: Switch to a full screen display of the selected camera (select camera from the drop- •...
  • Page 45 NVR-104MH-D/4P Network Video Recorder User Manual Table 3-4 Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable/Disable Manual Instant Playback Mute/Audio on Record Capture PTZ Control Digital Zoom Image Settings Live View Strategy Information Main/Sub-Stre am Close •...
  • Page 46: Adjusting Live View Settings

    NVR-104MH-D/4P Network Video Recorder User Manual • Live View Strategy can be selected to set strategy, including Real-time, Balanced, and Fluency. Figure 49, Live View Strategy • Face Detection function can be used to detect human faces in live view mode and save them in the HDD.
  • Page 47 NVR-104MH-D/4P Network Video Recorder User Manual Figure 51, Live View–General NOTE: The settings available in this menu include: • Video Output Interface: Select the video output to configure the live view parameters. • Live View Mode: Select the display mode to be used for live view.
  • Page 48: Channel-Zero Encoding

    NVR-104MH-D/4P Network Video Recorder User Manual 1) Select a View mode in , including 1/4/6/8/16-window division modes. 2) Select the small window, and double-click on the channel number to display the channel on the window. 3) You can click the...
  • Page 49 NVR-104MH-D/4P Network Video Recorder User Manual Check the Enable Channel Zero Encoding checkbox. Configure the Frame Rate, Max. Bitrate Mode, and Max. Bitrate. NOTE: After you set Channel-Zero encoding, you can view 16 channels on one screen in the remote client or Web browser.
  • Page 50: Ptz Controls

    NVR-104MH-D/4P Network Video Recorder User Manual PTZ Controls 4.1. Configuring PTZ Settings Purpose Follow the procedure to set the PTZ parameters. You must configure the PTZ parameters before you can control the PTZ camera. Enter the PTZ Settings interface, Menu >Camera> PTZ.
  • Page 51: Setting Ptz Presets, Patrols, And Patterns

    NVR-104MH-D/4P Network Video Recorder User Manual Click the Apply button to save the settings. 4.2. Setting PTZ Presets, Patrols, and Patterns Before You Start Make sure that the presets, patrols, and patterns are supported by PTZ protocols. Customizing Presets Purpose Follow these steps to preset a location that you want the PTZ camera to point to when an event occurs.
  • Page 52: Customizing Patrols

    NVR-104MH-D/4P Network Video Recorder User Manual Choose Camera in the drop-down list. Click the button to show the general settings of the PTZ control. Figure 58, PTZ Panel–General Click to enter the preset no. in the corresponding text field. Click the Call Preset button to call it.
  • Page 53: Calling Patrols

    NVR-104MH-D/4P Network Video Recorder User Manual Click the Set button to add key points for the patrol. Figure 60, Key Point Configuration Configure key point parameters such as key point no., duration staying at one key point, and patrol speed. Key points correspond to the preset. Key Point No. determines the order the PTZ will follow when cycling through the patrol.
  • Page 54: Customizing Patterns

    NVR-104MH-D/4P Network Video Recorder User Manual Customizing Patterns Purpose Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ move according to the predefined path. Enter the PTZ Control interface, Menu > Camera > PTZ.
  • Page 55: Customizing Linear Scan Limit

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 63, PTZ Panel–General Click the Call Pattern button to call it. Click the Stop Pattern button to stop calling it. Customizing Linear Scan Limit Purpose The Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range.
  • Page 56: Calling Linear Scan

    NVR-104MH-D/4P Network Video Recorder User Manual NOTE: The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit to the left side of the right limit. Also, the angle from the left limit to the right limit should be no more than 180º.
  • Page 57: Ptz Control Panel

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 66, PTZ Panel–One-Touch There are three one-touch park types selectable. Click the corresponding button to activate the park action. Park (Quick Patrol): The dome starts the patrol from predefined preset 1 to preset 32 in order after the park time.
  • Page 58 NVR-104MH-D/4P Network Video Recorder User Manual Figure 67, PTZ Panel Table 4-1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and Zoom+, Focus+, Iris+ Zoom-, Focus-, Iris- auto-cycle button PTZ movement speed Light on/off...
  • Page 59: Recording Settings

    NVR-104MH-D/4P Network Video Recorder User Manual Recording Settings 5.1. Configuring Parameters Purpose You can configure the parameters that affect image quality such as transmission stream type, resolution, etc. Before You Start • Make sure that the HDD has been installed. If not, install an HDD and initialize it (Menu > HDD > General) Figure 68, HDD–General...
  • Page 60 NVR-104MH-D/4P Network Video Recorder User Manual Set Recording Parameters. You can configure the stream type, the resolution, and other parameters on demand. 1) Select the Record tab page. 2) Set Video Encode • H.265 • H.264 • Enable H.264+ Mode: Check checkbox to enable. Once enabled, the Max. Bitrate Mode, Max.
  • Page 61: Configuring Recording Schedule

    NVR-104MH-D/4P Network Video Recorder User Manual 4) Click the OK button to finish editing. 5) Click Apply to save the settings. NOTE: Enable ANR (Automatic Network Replenishment) via a Web browser (Configuration > Storage > Schedule Settings > Advanced) to save the video files in the IP camera when the network disconnects and synchronize the files to the NVR when the network resumes.
  • Page 62 NVR-104MH-D/4P Network Video Recorder User Manual Continuous: Scheduled recording Event: Recording triggered by an event triggered alarm Motion: Recording triggered by motion detection Alarm: Recording triggered by alarm M/A: Recording triggered by either motion detection or alarm M&A: Recording triggered by motion detection and alarm NOTE: To delete the set schedule, click the None icon.
  • Page 63 NVR-104MH-D/4P Network Video Recorder User Manual Figure 74, Recording Schedule Interface 2) Click the button to set the accurate time of the schedule. 3) To schedule an all-day recording, check the All Day checkbox. Figure 75, Edit Schedule 4) To arrange other schedules, set the Start/End time for each period.
  • Page 64 NVR-104MH-D/4P Network Video Recorder User Manual 7) Click OK to save setting and return to upper level menu. 8) Click Apply in the Record Schedule interface to save the settings. Click on the color icons, you can choose the schedule type as continuous or event.
  • Page 65: Configuring Motion Detection Recording

    NVR-104MH-D/4P Network Video Recorder User Manual 5.3. Configuring Motion Detection Recording Purpose Follow these steps to configure motion detection. In live view mode, if a motion detection event occurs, the NVR analyzes it and takes alarm response actions. Motion detection can trigger certain channels to start recording or trigger full screen monitoring, audio warning, notify the surveillance center, etc.
  • Page 66: Configuring Alarm Triggered Recording

    NVR-104MH-D/4P Network Video Recorder User Manual Select the channels that you want motion detection events to trigger recordings. 6) Click Apply to save the settings. 7) Click OK to return to the upper level menu. 8) Exit the Motion Detection menu.
  • Page 67: Configuring Vca Event Recording

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 83, Alarm Settings Choose the alarm triggered recording channel. Check the checkbox to select channel. Click Apply to save settings. Click OK to return to the upper level menu. Repeat the above steps to configure other alarm input parameters.
  • Page 68 NVR-104MH-D/4P Network Video Recorder User Manual exception detection, sudden change of sound intensity detection, and defocus detection). Enter the VCA settings interface and select a camera for VCA settings, Menu > Camera > VCA. Figure 85, VCA Settings VCA Alarm Configure the detection rules for VCA events.
  • Page 69: Manual Recording

    NVR-104MH-D/4P Network Video Recorder User Manual 5.6. Manual Recording Purpose Follow these steps to set parameters for manual recording and continuous capture. Using manual recording and continuous capture, you need to manually cancel the record and capture. Manual recording and manual continuous capture is occurs prior to any scheduled recording and capture.
  • Page 70 NVR-104MH-D/4P Network Video Recorder User Manual Figure 88, Holiday Settings Enable Edit Holiday Schedule. to enter the Edit interface. 1) Click Figure 89, Edit Holiday Settings 2) Check the Enable Holiday checkbox. 3) Select Mode from the drop-down list. 4) There are three different modes for the date format to configure holiday schedule.
  • Page 71: Configuring Redundant Recording

    NVR-104MH-D/4P Network Video Recorder User Manual 5.8. Configuring Redundant Recording Purpose Enable redundant recording, saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, to effectively enhance data safety and reliability.
  • Page 72: Configuring Hdd Group For Recording

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 92, Record Parameters Camera 3) Select the you want to configure in the drop-down list. 4) Check the Redundant Record/Capture checkbox. 5) Click OK to save settings and return to the upper level menu.
  • Page 73: Files Protection

    NVR-104MH-D/4P Network Video Recorder User Manual 2) Click Apply and then in the pop-up message box, click Yes to save your settings. 3) Click OK to return to the upper level menu. 4) Repeat the above steps to configure more HDD groups.
  • Page 74 NVR-104MH-D/4P Network Video Recorder User Manual During playback, click the button to lock the current recording file. NOTE: In multi-channel playback mode, clicking the button will lock all the record files related to the playback channels. button to pop up the file management interface. Click the Locked File tab to You can click the check and export the locked files.
  • Page 75: Setting Hdd Property To Read-Only

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 98, Export–Search Result Protect the record files. 1) Find the record files you want to protect, and then click the icon, which will turn to , indicating that the file is locked. NOTE: Record files with not completed recording cannot be locked.
  • Page 76 NVR-104MH-D/4P Network Video Recorder User Manual Figure 101, HDD General–Editing Chapter NOTE: To edit the HDD property, you need to set the HDD storage mode to Group. See Managing HDD Group. Set the HDD property to Read-only. Click OK to save settings and return to the upper level menu.
  • Page 77: Playback

    NVR-104MH-D/4P Network Video Recorder User Manual Playback 6.1. Playing Back Record Files Instant Playback Purpose Play back the recorded video files of a specific channel in live view mode. Channel switch is supported. • Instant Playback by Channel Choose a channel in live view mode and click the button in the quick setting toolbar.
  • Page 78: Playback By Time

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 103, Right-Click Menu under Live View NOTE: Press numerical buttons to switch playback to the corresponding channels during playback. Playback by Time Purpose Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported.
  • Page 79: Playback Interface

    NVR-104MH-D/4P Network Video Recorder User Manual Click the radio button to play the continuous recorded files. Playback Interface You can use the toolbar in the bottom part of Playback interface to control the playing progress, as shown below. Figure 105, Playback Interface Figure 106, Playback Toolbar You can click the channel(s) to execute simultaneous playback of multiple channels.
  • Page 80: Playing Back By Smart Search

    NVR-104MH-D/4P Network Video Recorder User Manual Table 6-1 Detailed Explanation of Playback Toolbar Item Button Operation Button Operation Draw quadrilateral for the motion Search the matched video detection Smart Set full screen for motion detection Draw line for the line crossing detection...
  • Page 81 NVR-104MH-D/4P Network Video Recorder User Manual Figure 107, Playback by Smart Search Click the radio button to switch to playback by smart search. Set the rules and areas for smart search of line crossing detection, intrusion detection, or motion detection event triggered recording.
  • Page 82: Playing Back By Event Search

    NVR-104MH-D/4P Network Video Recorder User Manual Playing Back by Event Search Purpose Play back record files on one or several channels searched out by event type (e.g., alarm input, motion detection, and VCA). Enter the Playback interface, Menu > Playback.
  • Page 83: Playing Back By Tag

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 110, Synch Playback Interface Enter the playback interface. NOTE: Use the toolbar at the bottom of the playback interface to control playback. Figure 111, Playback by Event Interface NOTE: Click the button to select the previous or next event. Refer to Table 6.1 for description of buttons on the toolbar.
  • Page 84 NVR-104MH-D/4P Network Video Recorder User Manual Figure 112, Interface of Playback by Time Click the button to add a default tag. Click the button to add a customized tag and input tag name. NOTE: Maximum of 64 tags can be added to a single video file.
  • Page 85: Playing Back By System Logs

    NVR-104MH-D/4P Network Video Recorder User Manual Choose channels, edit start time and end time, then click Search to enter the Search Result interface. NOTE: You can enter a keyword in the textbox to search the tag on your command. Click the button to play back the selected tag file.
  • Page 86 NVR-104MH-D/4P Network Video Recorder User Manual Figure 115, System Log Search Interface Choose a log with a record file, and click the button to enter the Playback interface. NOTE: If there is no record file at the time point of the log, the message box “No result found”...
  • Page 87: Playing Back External File

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 117, Playback by Log Interface Playing Back External File Purpose Perform the following steps to look up and play back files in the external devices. Enter the Tag Search interface, Menu > Playback.
  • Page 88: Thumbnails View

    NVR-104MH-D/4P Network Video Recorder User Manual Go to the Playback interface. To play back the record file, click the button until the speed changes to Single Frame and one click on the playback screen represents playback of one frame. If you choose reverse playback of the record file, click the button until the speed changes to Single Frame and one click on the playback screen represents reverse playback of one frame.
  • Page 89: Digital Zoom

    NVR-104MH-D/4P Network Video Recorder User Manual Digital Zoom Click the button on the playback control bar to enter the Digital Zoom interface. You can zoom in the image by different magnifications (1x to 16x) by moving the sliding bar from .
  • Page 90 NVR-104MH-D/4P Network Video Recorder User Manual You can view saved video clips, lock/unlock the files, and edit tags added in playback mode. If required, select the items and click Export All or Export to export the clips/pictures/files/tags to a local storage device.
  • Page 91: Backup

    NVR-104MH-D/4P Network Video Recorder User Manual Backup 7.1. Backing up Record Files Quick Export Purpose Export record files to backup device(s) quickly. Enter the Video Export interface, Menu > Export > Normal. Choose the channel(s) you want to back up and click the Quick Export button.
  • Page 92 NVR-104MH-D/4P Network Video Recorder User Manual Figure 123, Quick Export Using a USB Flash Drive NOTE: Stay in the Exporting interface until all record files have been exported. Figure 124, Export Completed Check the backup result by choosing the record file in the Export interface and clicking the button to check it.
  • Page 93: Backing Up By Normal Video Search

    NVR-104MH-D/4P Network Video Recorder User Manual Backing up by Normal Video Search Purpose The record files can be backed up to various devices such as USB devices (USB flash drives, USB HDDs, USB writer), or SATA writer. Backup Using USB Flash Drives and USB HDDs Enter the Export interface, Menu >...
  • Page 94 NVR-104MH-D/4P Network Video Recorder User Manual Figure 127, Result of Normal Video Search for Backup Export the video files or picture files. Click the Export All button to export all the files, or you can select the recording files you want to back up, and click the Export button to enter the Export interface.
  • Page 95: Backing Up By Event Search

    NVR-104MH-D/4P Network Video Recorder User Manual NOTE: Stay in the Exporting interface until all record files are exported, signified by a pop- up message box saying “Export finished.” Figure 129, Export Finished NOTE: Backing up video files using a USB writer or SATA writer use the same operating instructions.
  • Page 96: Backing Up Video Clips

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 131, Result of Event Search Chapter 7.1.2 Backing up by Normal Video Search Export the video files. Refer to step 5 of for details. Backing up Video Clips Purpose You may also select video clips in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, or eSATA HDD.
  • Page 97: Managing Backup Devices

    NVR-104MH-D/4P Network Video Recorder User Manual Chapter 7.1.2 Backing up by Export the video clips or captured pictures in playback. Refer to step 5 of Normal Video Search for details. 7.2. Managing Backup Devices Managing USB Flash Drives, USB HDDs, and eSATA HDDs Enter the Export interface.
  • Page 98: Alarm Settings

    NVR-104MH-D/4P Network Video Recorder User Manual Alarm Settings 8.1. Setting Motion Detection Alarm Enter the Motion Detection interface of Camera Management and choose a camera for which you want to set up motion detection, Menu > Camera > Motion. Figure 134, Motion Detection Setup Interface Set up detection area(s) and sensitivity.
  • Page 99: Setting Sensor Alarms

    NVR-104MH-D/4P Network Video Recorder User Manual 3) Click Apply to save the settings NOTE: Time periods cannot repeat or overlap. Figure 136, Set Motion Detection Arming Schedule Click the Handling tab to set up motion alarm response actions (refer to...
  • Page 100 NVR-104MH-D/4P Network Video Recorder User Manual Figure 138, Alarm Input Setup Interface 2) (Optional) Enable one-key disarming for local alarm input 1 (Local < -1) by checking the Enable One- Key Disarming checkbox. 3) Click the Settings button to enter the linkage action settings interface.
  • Page 101: Detecting Video Loss Alarm

    NVR-104MH-D/4P Network Video Recorder User Manual Click OK to complete the settings of the alarm input. NOTE: Make sure the connected PTZ or speed dome supports PTZ linkage. Figure 140, Set PTZ Linking of Alarm Input To set the handling action of another alarm input, repeat the above steps, or click the Copy button on the Alarm Input Setup interface and check the alarm input checkbox(s) to copy the settings to them.
  • Page 102: Detecting Video Tampering Alarm

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 142, Video Loss Setup Interface Set up the video loss handling action by checking the “Enable Video Loss Alarm” checkbox and clicking button. Set up the arming schedule of the handling actions. 1) Select the Arming Schedule tab to set the channel’s arming schedule.
  • Page 103 NVR-104MH-D/4P Network Video Recorder User Manual Enter the Video Tampering interface of Camera Management and select a channel for which you want to detect video tampering, Menu > Camera > Video Tampering. Figure 144, Video Tampering Setting Interface Set the video tampering handling action of the channel.
  • Page 104: Handling Exceptions Alarm

    NVR-104MH-D/4P Network Video Recorder User Manual Select the Linkage Action tab to set up video tampering alarm response actions (refer to Setting Alarm Response Actions Click the OK button to complete the channel’s video tampering settings. 8.5. Handling Exceptions Alarm Purpose Exception settings refer to the handling action of various exceptions, e.g.
  • Page 105 NVR-104MH-D/4P Network Video Recorder User Manual Event Hint Display • When an event or exception occurs, a hint can be displayed on the lower-left corner of the live view image. Click the hint icon to check the details. Also, the event to be displayed is configurable.
  • Page 106 NVR-104MH-D/4P Network Video Recorder User Manual Notify Surveillance Center • Sends an exception or alarm signal to the remote alarm host when an event occurs. The alarm host is the PC installed with Remote Client. NOTE: The alarm signal will be transmitted automatically at detection mode when the Chapter 11.2.6 Configuring More Settings...
  • Page 107: Triggering Or Clearing Alarm Output Manually

    NVR-104MH-D/4P Network Video Recorder User Manual Repeat the above steps to set arming schedule for other days of the week. You can also use the Copy button to copy an arming schedule to other days. Click the OK button to complete the alarm output no. video tampering settings.
  • Page 108: Vca Alarm

    NVR-104MH-D/4P Network Video Recorder User Manual VCA Alarm The NVR supports VCA detection alarms (faces, vehicles, line crossing, intrusion, region entrance, region exiting, unattended baggage, object removal, audio loss exception, sudden change of sound intensity, and defocus) sent by an IP camera. VCA detection must be enabled and configured in the IP camera settings interface.
  • Page 109: Line Crossing Detection

    NVR-104MH-D/4P Network Video Recorder User Manual Sensitivity: Range [1–5]. The higher the value, the more easily the face can be detected. Figure 154, Set Face Detection Sensitivity Click Apply to activate the settings. 9.2. Line Crossing Detection Purpose This function can be used to detect people, vehicles, and objects cross a set virtual line. The line crossing direction can be set as bidirectional, from left to right or from right to left.
  • Page 110: Intrusion Detection

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 155, Set Line Crossing Detection Rules Click and set two points in the preview window to draw a virtual line. NOTE: You can use the to clear the existing virtual line and re-draw it.
  • Page 111 NVR-104MH-D/4P Network Video Recorder User Manual Check the Enable checkbox to enable this function. Click to configure the trigger channel, arming schedule, and linkage actions for the line crossing detection alarm. Click the Rule Settings button to set the intrusion detection rules. Set the following parameters.
  • Page 112: Region Entrance Detection

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 158, Draw Area for Intrusion Detection Click Apply to save the settings. 9.4. Region Entrance Detection Purpose Region entrance detection detects people, vehicles, or other objects that enter a pre-defined virtual region, and certain actions can be taken when the alarm is triggered.
  • Page 113: Region Exiting Detection

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 159, Set Region Entrance Detection NOTE: Up to four rules can be configured. Click Apply to save the settings. 9.5. Region Exiting Detection Purpose Region exiting detection detects people, vehicles, or other objects that exit from a pre-defined virtual region, and certain actions can be taken when the alarm triggers.
  • Page 114: Object Removal Detection

    NVR-104MH-D/4P Network Video Recorder User Manual 9.7. Object Removal Detection Purpose Object removal detection detects objects removed from a pre-defined region such as exhibits on display, and a series of actions can be taken when an alarm triggers. NOTE: Chapter 9.4 Intrusion Detection...
  • Page 115: Sudden Scene Change Detection

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 160, Set Audio Exception Detection Rules 1) Check the Audio Input Exception checkbox to enable the audio loss detection function. 2) Check the Sudden Increase of Sound Intensity Detection checkbox to detect a steep rise in sound in the surveillance scene.
  • Page 116: Pir Alarm

    NVR-104MH-D/4P Network Video Recorder User Manual NOTE: Chapter 9.2 Face Detection Refer to for operating steps to configure defocus detection. Sensitivity in the Rule Settings ranges from 1 to 100, and the higher the value, the more easily the defocus image will trigger an alarm.
  • Page 117: Vca Search

    NVR-104MH-D/4P Network Video Recorder User Manual VCA Search With the configured VCA detection, the NVR supports the VCA search for the behavior analysis, face capture, people counting, and heat map results. 10.1. Face Search Purpose When there are detected face pictures captured and saved in HDD, you can enter the Face Search interface to search the picture and play the picture related video file according to the specified conditions.
  • Page 118 NVR-104MH-D/4P Network Video Recorder User Manual Figure 162, Face Search Interface Play the face picture related video file. NOTE: You can double click on a face picture to play its related video file in the view window on the top right, or select a picture item and click to play it.
  • Page 119: Behavior Search

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 163, Export Files 10.2. Behavior Search Purpose The behavior analysis detects a series of suspicious behavior based on VCA detection, and certain linkage methods will be enabled if the alarm is triggered. Enter the Behavior Search interface, Menu >VCA Search > Behavior Search.
  • Page 120 NVR-104MH-D/4P Network Video Recorder User Manual Click Search to start searching. The picture search results are displayed in a list or chart. Figure 165, Behavior Search Results Play the behavior analysis picture related video file. NOTE: You can double click on a picture from the list to play its related video file in the view window on the top right, or select a picture item and click to play it.
  • Page 121: Network Settings

    NVR-104MH-D/4P Network Video Recorder User Manual Network Settings 11.1. Configuring General Settings Purpose Network settings must be properly configured before you operate NVR over a network. Enter the Network Settings interface, Menu > Configuration > Network. Select the General tab.
  • Page 122: Configuring Advanced Settings

    NVR-104MH-D/4P Network Video Recorder User Manual select LAN1 or LAN2 in the NIC type field for parameter settings. You can select one NIC card as default route, and as the system connectswith the extranet the data will be forwarded through the default route.
  • Page 123 NVR-104MH-D/4P Network Video Recorder User Manual Prior registration with your ISP is required before configuring the system to use DDNS. Enter the Network Settings interface, Menu > Configuration > Network. Select the DDNS tab to enter the DDNS Settings interface.
  • Page 124: Configuring Pppoe

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 169, NO-IP Settings Interface Click the Apply button to save and exit the interface. Configuring PPPoE Purpose Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). Enter the Network Settings interface, Menu > Configuration > Network.
  • Page 125: Configuring Snmp

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 171, NTP Settings Interface Check the Enable NTP checkbox to enable this feature. Configure the following NTP settings: Interval: Time interval between the two synchronizing actions with the NTP server. Units are minutes...
  • Page 126: Configuring More Settings

    NVR-104MH-D/4P Network Video Recorder User Manual If you choose Yes in step 4, configure the following SNMP settings: Trap Address: IP Address of SNMP host Trap Port: Port of SNMP host Click the Apply button to save and exit the interface.
  • Page 127: Configuring Https Port

    NVR-104MH-D/4P Network Video Recorder User Manual NOTE: Set the Server Port in the range of 2000-65535. It is used for remote client software access. The HTTP port is used for remote IE access. Figure 175, Configure More Settings Click the Apply button to save and exit the interface.
  • Page 128 NVR-104MH-D/4P Network Video Recorder User Manual 1) Click the Create button to create the following dialog box. Figure 177, Create Self-Signed Certificate 2) Enter the country, host name/IP, validity and other information. 3) Click OK to save the settings. OPTION 2: Create the authorized certificate.
  • Page 129: Configuring E-Mail

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 179, Installed Certificate Property Check the checkbox to enable the HTTPS function. Click the Save button to save the settings. Configuring E-Mail Purpose The system can be configured to send an e-mail notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected, or the administrator password is changed.
  • Page 130 NVR-104MH-D/4P Network Video Recorder User Manual Figure 181, Email Settings Interface Configure the following e-mail settings: Enable Server Authentication (optional): Check the checkbox to enable server authentication User Name: The user name of sender’s account registered on the SMTP server Password: The password of sender’s account registered on the SMTP server...
  • Page 131: Configuring Nat

    NVR-104MH-D/4P Network Video Recorder User Manual Configuring NAT Purpose Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. UPnP : Universal Plug and Play (UPnP   ) permits the device seamlessly to discover the presence of other network devices on the network and establish functional network services for data sharing, communications, etc.
  • Page 132 NVR-104MH-D/4P Network Video Recorder User Manual Figure 183, UPnP™ Settings Finished-Auto OPTION 2: Manual If you select Manual as the mapping type, you can edit the external port on demand by to activate the External Port Settings dialog box. clicking 1) Select Manual in the of Mapping Type drop-down list.
  • Page 133: Configuring Virtual Host

    NVR-104MH-D/4P Network Video Recorder User Manual Enter the router’s virtual server setting page; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.
  • Page 134: Checking Network Traffic

    NVR-104MH-D/4P Network Video Recorder User Manual 11.3. Checking Network Traffic Purpose You can check the network traffic to obtain real-time information of the NVR such as linking status, MTU, sending/receiving rate, etc. Enter the Network Traffic interface, Menu > Maintenance > Net Detect.
  • Page 135: Exporting Network Packet

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 190, Testing Result of Network Delay and Packet Loss Exporting Network Packet Purpose By connecting the NVR to a network, the captured network data packet can be exported to a USB flash drive, SATA/eSATA, DVD-R/W, or other local backup device.
  • Page 136: Checking Network Statistics

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 193, Network Status Checking If the network is normal, the following message box pops out. Figure 194, Network Status Checking Result If the message box pops out with information other than this, you can click the Network button to show the network parameters quick setting interface.
  • Page 137 NVR-104MH-D/4P Network Video Recorder User Manual Check the IP Camera, Remote Live View, Remote Playback, Net Receive Idle, and Net Send Idle bandwidths. Click Refresh to get the newest status. UM NVR-104MH-D/4P 082521NA...
  • Page 138: Hdd Management

    NVR-104MH-D/4P Network Video Recorder User Manual HDD Management 12.1. Initializing HDDs Purpose A newly installed hard disk drive (HDD) must be initialized before it can be used with the NVR. NOTE: A message box pops up when the NVR starts up if there exists any uninitialized HDDs.
  • Page 139: Managing Network Hdd

    NVR-104MH-D/4P Network Video Recorder User Manual Uninitialized Normal After the HDD has been initialized, the status of the HDD will change from Figure 200, HDD Status Changes to Normal NOTE: Initializing the HDD will erase all data on it. 12.2. Managing Network HDD Purpose You can add the allocated NAS or IP SAN disk to the NVR and use it as a network HDD.
  • Page 140 NVR-104MH-D/4P Network Video Recorder User Manual 3) Select the NAS disk from the list or manually enter the directory in the NetHDD Directory text field. 4) Click the OK button to add the configured NAS disk. Figure 203, Add NAS Disk Add an IP SAN Disk 1) Enter the NetHDD IP address in the text field.
  • Page 141: Managing Hdd Group

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 205, Initialize Added NetHDD 12.3. Managing HDD Group Setting HDD Groups Purpose Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings.
  • Page 142: Setting Hdd Property

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 208, Local HDD Settings Interface Select the Group number for the current HDD. NOTE: The default group no. for each HDD is 1. Click the OK button to confirm the settings. Figure 209, Confirm HDD Group Settings In the pop-up Attention box, click the Yes button to finish the settings.
  • Page 143: Configuring Quota Mode

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 210, Set HDD Property Set the HDD property to R/W, Read-only, or Redundancy. Click the OK button to save the settings and exit the interface. In the HDD Information menu, the HDD property will be displayed in the list.
  • Page 144: Configuring Disk Clone

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 212, Configure Record/Picture Quota To copy the quota settings of the current camera to other cameras, click the Copy button to enter the Copy Camera menu, as shown below. Figure 213, Copy Settings to Other Camera(s) Select the camera(s) to be configured with the same quota settings.
  • Page 145 NVR-104MH-D/4P Network Video Recorder User Manual Enter the HDD Advanced Setting interface, Menu > HDD > Advanced. Click the Disk Clone tab to enter the disk clone configuring interface. Figure 214, Disk Clone Configuration Interface Make sure the usage of the eSATA disk is set as Export. If not, click the Set button to set it. Choose Export and click the OK button.
  • Page 146: Checking Hdd Status

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 217, Check Disk Clone Progress 12.6. Checking HDD Status Purpose You may check the status of the installed HDDs on the NVR so as to take immediate maintenance in case of HDD failure.
  • Page 147: Hdd Detection

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 219, View HDD Status (2) 12.7. HDD Detection Purpose The device provides the HDD detection function such as adopting S.M.A.R.T. and Bad Sector Detection. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for the HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 148: Bad Sector Detection

    NVR-104MH-D/4P Network Video Recorder User Manual You can choose the self-test types as Short Test, Expanded Test, or Conveyance Test. Click the start button to start the S.M.A.R.T. HDD self-evaluation. NOTE: If you want to use the HDD even when S.M.A.R.T. checking fails, check the Continue to use the disk when self-evaluation is failed checkbox.
  • Page 149 NVR-104MH-D/4P Network Video Recorder User Manual Figure 222, Configure HDD Error Alarm If Trigger Alarm Output is selected, you can also select the alarm output to be triggered from the list. Click the Apply button to save the settings. UM NVR-104MH-D/4P 082521NA...
  • Page 150: Camera Settings

    NVR-104MH-D/4P Network Video Recorder User Manual Camera Settings 13.1. Configuring OSD Settings Purpose You can configure the camera’s OSD (On-screen Display) settings, including date/time, camera name, etc. Enter the OSD Configuration interface, Menu > Camera > OSD. Select the camera for which to configure the OSD settings.
  • Page 151: Configuring Video Parameters

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 224, Privacy Mask Settings Interface Use the mouse to draw a zone on the window. The zones will be marked in different frame colors. NOTE: Up to four privacy masks zones can be configured, and the size of each area can be adjusted.
  • Page 152 NVR-104MH-D/4P Network Video Recorder User Manual Figure 226, Image Settings Interface Select the camera for which to set image parameters. Adjust the slider or click on the up/down arrow to set the brightness, contrast, or saturation value. Set Enable Rotate to Clockwise 270 degrees or OFF. If OFF is selected, the image is restored to the original orientation.
  • Page 153: Nvr Management And Maintenance

    NVR-104MH-D/4P Network Video Recorder User Manual NVR Management and Maintenance 14.1. Viewing System Information Enter the System Information interface, Menu > Maintenance > System Info. Click the Device Info, Camera, Record, Alarm, Network, and HDD tabs to view the system information.
  • Page 154 NVR-104MH-D/4P Network Video Recorder User Manual Set the log search conditions to refine your search, including Start Time, End Time, Major Type, and Minor Type. Click the Search button to start searching the log files. The matched log files will be displayed on a list, as shown below.
  • Page 155: Importing/Exporting Ip Camera Info

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 231, Export Log Files Select the backup device from the Device Name drop-down list. Select the format of the log files to be exported. Up to 15 formats are selectable. Click Export to export the log files to the selected backup device. You can click the New Folder button to create a new folder in the backup device, or click the Format button to format the backup device before log export.
  • Page 156: Exporting Configuration File

    NVR-104MH-D/4P Network Video Recorder User Manual Exporting Configuration File Before You Start Insert a USB flash drive to the device. To import the configuration file, the configuration file must be available in the USB flash drive. Enter the Export Configuration File interface, Menu > Maintenance > Export.
  • Page 157: Upgrading System

    NVR-104MH-D/4P Network Video Recorder User Manual 14.5. Upgrading System Purpose The NVR firmware can be upgraded with a local backup device or remote FTP server. Upgrading by Local Backup Device Connect your NVR to a local backup device with the update firmware file.
  • Page 158: Restoring Default Settings

    NVR-104MH-D/4P Network Video Recorder User Manual Figure 234, FTP Upgrade Interface Enter the FTP Server Address in the text field. Click the Upgrade button to start upgrading. After the upgrading is complete, reboot the NVR to activate the new firmware.
  • Page 159: Other

    NVR-104MH-D/4P Network Video Recorder User Manual Other 15.1. Configuring General Settings Purpose Configure the BNC output standard, VGA output resolution, and mouse pointer speed. Enter the General Settings interface, Menu > Configuration > General. Select the General tab. Figure 236, General Settings Interface...
  • Page 160: Configuring Dst Settings

    NVR-104MH-D/4P Network Video Recorder User Manual Click the Apply button to save the settings. 15.2. Configuring DST Settings Enter the General Settings interface, Menu > Configuration >General . Choose the DST Settings tab. Figure 237, DST Settings Interface NOTE: Check the checkbox before the Auto DST Adjustment item, or manually check the Enable DST checkbox, and then choose the DST period date.
  • Page 161: Managing User Accounts

    NVR-104MH-D/4P Network Video Recorder User Manual 15.4. Managing User Accounts Purpose Administrator Administrator admin The default NVR account is . The user name is and you set the password Administrator when starting the device for the first time. The has permission to add and delete users and configure user parameters.
  • Page 162 NVR-104MH-D/4P Network Video Recorder User Manual STRONG PASSWORD RECOMMENDED − We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 163 NVR-104MH-D/4P Network Video Recorder User Manual Figure 242, User Permission Settings Interface Set the user’s operating permission of Local Configuration, Remote Configuration, and Camera Configuration. Local Configuration ­ Local Log Search: Search and view NVR logs and system information ­...
  • Page 164: Deleting A User

    NVR-104MH-D/4P Network Video Recorder User Manual ­ Remote Shutdown/Reboot: Remotely shut down or reboot the NVR Camera Configuration ­ Remote Live View: Remotely view live video of selected camera(s) ­ Local Manual Operation: Locally start/stop manual recording and alarm output of selected camera(s) ­...
  • Page 165 NVR-104MH-D/4P Network Video Recorder User Manual Select the user to be edited from the list, as shown below. icon to enter the Edit User interface, as shown below. Click the Figure 244, Edit User (Operator/Guest) Figure 245, Edit User (admin) Edit the user password.
  • Page 166 NVR-104MH-D/4P Network Video Recorder User Manual STRONG PASSWORD RECOMMENDED − We highly recommend that you create a strong password of your own choosing (using a minimum of eight characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.
  • Page 167: Glossary

    NVR-104MH-D/4P Network Video Recorder User Manual Glossary Dual Stream: A technology used to record high resolution video locally while transmitting a lower • resolution stream over the network. The two streams are generated by the NVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
  • Page 168: Appendix

    NVR-104MH-D/4P Network Video Recorder User Manual Appendix 17.1. Troubleshooting No image displayed on the monitor after starting up normally. • Possible Reasons ­ No VGA or HDMI connections ­ Connection cable is damaged ­ Input mode of the monitor is incorrect Verify the device is connected to the monitor via an HDMI or VGA cable.
  • Page 169 NVR-104MH-D/4P Network Video Recorder User Manual If the HDD status is Uninitialized, check the checkbox of the corresponding HDD and click the Init button. Select Menu > HDD > General. If the HDD is not detected or the status is Abnormal, replace the dedicated HDD according to the requirement.
  • Page 170 NVR-104MH-D/4P Network Video Recorder User Manual The IP camera frequently goes online and offline and the status of it displays as “Disconnected.” • Possible Reasons ­ The IP camera and the NVR versions are not compatible ­ Unstable IP camera power supply ­...
  • Page 171 NVR-104MH-D/4P Network Video Recorder User Manual Connect the NVR to the monitor before startup via VGA or HDMI, and connect the IP camera to the • device locally or remotely, the IP camera status displays “Connect,” then if you connect the device to the CVBS, there is a black screen.
  • Page 172 NVR-104MH-D/4P Network Video Recorder User Manual Live view stuck when video output remotely via Internet Explorer or platform software. • Possible Reasons ­ Poor network between the NVR and IP camera, and there is packet loss during the transmission ­ Poor network between the NVR and PC, and there is packet loss during the transmission ­...
  • Page 173 NVR-104MH-D/4P Network Video Recorder User Manual 2) Select the Performance tab, and check the status of the CPU and Memory. NOTE: If the resource is not enough, end unnecessary processes. Check if the fault is solved by the above steps.
  • Page 174 NVR-104MH-D/4P Network Video Recorder User Manual slightly stuck. Verify the network between the NVR and IP camera is connected. 1) If image is stuck, connect the PC’s RS-232 ports and the rear panel of NVR with an RS-232 cable. 192.168.0.0 –l 1472 –f”...
  • Page 175: List Of Ip Cameras Connected To Poe By Long Network Cable (100-300 M)

    NVR-104MH-D/4P Network Video Recorder User Manual 17.2. List of IP Cameras Connected to PoE by Long Network Cable (100–300 m) Index Model DS-2CD4665F-IZHS DS-2CD4026FWD-AP DS-2CD4A35FWD-IZHS DS-2CD2642FWD-IZS DS-2CD2F42FWD-IWS DS-2CD2942F-IWS DS-2CD2510F DS-2CD2342WD-I DS-2CD2322WD-I DS-2CD2352-I DS-2CD2642FWD-IZS DS-2CD2642FWD-I DS-2CD2642FWD-IS DS-2CD2642FWD-IZ DS-2CD2742FWD-IZS DS-2CD2742FWD-I DS-2CD2742FWD-IS DS-2CD2742FWD-IZ...

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