Desktop or notebook computer with a working USB port. Windows 7/8/8.1/10 macOS 10.7 or later Transcend Elite™ and RecoveRx™ are compatible with the following operating systems: Windows 7/8/8.1/10 macOS 10.10 or later (Transcend Elite)/ macOS 10.12 or later (RecoveRx)
State Description Solid Idle Flashing Operating Indicator Sleep Mode or safely removed Carry out one-touch backup with Transcend Elite One touch Backup Function software Button Re-connect to PC Re-connect to PC after safely removed 4-2 Using the StoreJet with Windows Connecting a StoreJet to a Computer 1.
- In an area with strong magnetic fields or near magnetic objects. Backing Up Data Transcend does NOT take any responsibility for data loss or damage during operation. If you intend to store data on your StoreJet, we strongly advise that you regularly back up the data to a computer or other storage devices.
1. Is your StoreJet properly connected to the USB port? If not, unplug it and plug it in again after 10 seconds. If it is properly connected, try another available USB port. 2. Are you using the USB cable that came in the StoreJet package? If not, try using Transcend’s USB cable to connect the StoreJet to your computer.
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Avoid connecting the StoreJet through a USB hub. Is the StoreJet 25M3C compatible with USB Type-C smartphones and tablets? Due to the USB 2.0 specification, USB Type-C smart phone and tablets cannot provide enough power to activate the StoreJet 25M3C properly. We strongly recommend users to plug the SJ25M3C into a desktop or notebook’s USB type-C port with recommend operating system.
Under special circumstances, Transcend may refund or credit the current value of the product at the time the warranty claim is made. The decision made by Transcend shall be final and binding upon you. Transcend may refuse to provide inspection, repair or replacement service for products that are out of warranty, and will charge fees if these services are provided for out-of-warranty products.
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Transcend Warranty Policy Please visit www.transcend-info.com/warranty to view the Transcend Warranty Policy. By using the product, you agree that you accept the terms of the Transcend Warranty Policy, which may be amended from time to time. Online Registration To expedite warranty service, please access www.transcend-info.com/register to register your...