Troubleshooting - Galanz ExpressWave GEWWD13S1SV11 User Manual

TROUBLESHOOTING

Troubleshooting
Error Code Failure Mode
Inverter
Er30
Failure
Low Voltage
Er31
Detected
High Voltage
Er32
Detected
High Current
Er33
Detected
High
Component
Er34
Temperature
Detected
Action
Clear the error and attempt to
warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Move oven to a different outlet.
Warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Unplug the oven, wait for 10
seconds, then plug it back in again.
If the error code does not
immediately appear again, try to
warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Unplug the oven and allow it to
cool. Recommend waiting at least
30 minutes and listen for the
cooling fan. Plug the oven back in,
if the error code does not
immediately appear again, try to
warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Clear the error and attempt to
warm a cup of water for 30
Magnetron
seconds. If the error re-occurrs, or
Er35
the water does not heat, contact
Failure
customer service at
1-800-562-0738 for assistance.
Unplug the oven, wait for 10
seconds, then plug it back in
again. If the error code does not
immediately appear again, try to
Power Surge
Er36 warm a cup of water for 30
Detected
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Move oven to a different outlet.
Warm a cup of water for 30
High Voltage
Er37 seconds. If the error re-occurrs,
Detected
contact customer service at
1-800-562-0738 for assistance.
Unplug the oven, wait for 10
Er38
seconds, then plug it back in
again. If the error code does not
Inverter
immediately appear again, try to
Er39
warm a cup of water for 30
Malfunction
seconds. If the error re-occurrs,
contact customer service at
Er40
1-800-562-0738 for assistance.
Unplug the oven, wait for 10
seconds, then plug it back in
Er60
Humidity again. Attempt to sensor cook a
cup of water. If the error re-occurrs,
Sensor Error
contact customer service at
Er61
1-800-562-0738 for assistance.
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