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RICOH Supervisor-I
Installation Manual
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Summary of Contents for Ricoh Supervisor-I

  • Page 1 RICOH Supervisor-I Installation Manual d...
  • Page 2: Table Of Contents

    Table of Contents What this document describes....................... 3 Overview of installation ........................3 Installation Supervisor-I module (Data collector) on PC ........... 4 3.1 Data collector Installation procedure..................4 3.2 Supervisor-I user registration procedure ................. 8 3.2.1 Registration of email address....................8 3.2.2 User registration ........................
  • Page 3: What This Document Describes

    *In the description, the words "Supervisor-I" and "Data collector" are used. “Data collector” module must be installed on your PC in order to use Supervisor-I functions. Supervisor-I helps to keep the printer running stably by grasping the PV and issuing alerts at the right time.
  • Page 4: Installation Supervisor-I Module (Data Collector) On Pc

    3. Installation Supervisor-I module (Data collector) on PC This part explains what customers prepare and how to set up Supervisor-I. 3.1 Data collector Installation procedure. Data collector installer will start when adding a printer with ColorGATE RIP software. Follow the steps below to install RICOH Supervisor-I.
  • Page 5 After installing, the following screen will be displayed. Please check if the country where a printer is installed is correct. If it is correct, please click “Next” and move on the next step. If it is incorrect, please click “Change country” and set the correct country.
  • Page 6 After setting the country, the following window will be displayed. Please click “Finish” and finish the installation.
  • Page 7 You will find the following icon when the installation was completed. Data collector icon...
  • Page 8: Supervisor-I User Registration Procedure

    3) At the bottom of the Basic setting screen, there is a “Email address” area where you (a print shop) can set your e-mail address. Register your email address to create an account on the Supervisor-I. After entering your email address, click the “Save” button.
  • Page 9 4) “Signed up” will pop up if the registration was successful.
  • Page 10: User Registration

    *If you do not receive this email, please check your junk/spam email folder. 2) Click the URL and register the user information from the transitioned web page. After entering the user information, click “Register” button to complete the registration. https://euprd.supervisori.ricoh.com/auth/register/account?t=uf33b3deb-ef6a- 4cab-a257-aaa07dcf135c...
  • Page 11 3) You will receive an email with URL for the dashboard. Open email and click the URL in the email. The text of the email is as follows.
  • Page 12 5) After login, the dashboard is displayed. RICOH Ri 1000 / RICOH Ri 2000 and RICOH Pro L5130e / RICOH Pro L5160e are managed by the same account, but the screens are different.
  • Page 13 Graphic dashboard for Ri1000 / Ri2000 printer Printers are showed as below. -Printer model number (printer serial) R90:Ri 2000 / R87: Ri1000...
  • Page 14 For RICOH Pro L 5130e / RICOH Pro L 5160e After login, click the “Pro L5100 Report” button. You will see the dashboard as follows. For details about the dashboard, refer to the operational manual for each model.
  • Page 15: Appendix

    Max number of connections 10(total number of printers) Supported language English only. * There is no difference in the required system between RICOH Ri 1000, RICOH Ri2000 and RICOH Pro L5130e, RICOH Pro L5160e. System requirement of Graphical dashboard. Requirements...
  • Page 16: Faq

    A1. Please check the following. The printer is properly connected to the PC. (Print data is correctly sent from your PC which is Supervisor-I installed to the printer). Make sure your PC is properly connected to the internet. Details : From Control Panel -> Network and Internet -> Network and Sharing Center, check if "Access type"...
  • Page 17 Q4. When you want to manage the RICOH Supervisor-I in multiple PCs with one account. A4. If you have multiple printers, you can register the printers on different PCs. In that case, if you register the same e-mail address, you can see the operating status of each printer with the same account on Customer dashboard.
  • Page 18 Q7. How to change the country A7. Please click “Basic setting” and change it.

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