Troubleshooting And Maintenance - DOF Reality M2 Setup Instructions

Troubleshooting & Maintenance
5.
The simulator does not need much maintenance, but you should check for loose bolts or other
abnormalities periodically (we recommend once a month).
- Confirm the security of the nuts and bolts every few weeks.
- Clear the dust filters on the three fans on top of the cover.
- Listen for any abnormal noises, if encountered please follow the instructions below on how to
grease the ball joints attached to the motor arms.
Some play in the gearboxes and arms joints is unavoidable. It is the nature of the gearboxes to have
play, otherwise, they cannot move. Some gearboxes have less play when new, but with time they all
develop some play. It is normal to have up to 10% of the motion range. Motors can be warm after
hours but should not overheat above70C.
5.1 Platform doesn't move and is not shown as "Connected" in SRS.
A) When you plug the control boxes into your USB ports, you should be able to find them
listed in "Device Manager" under the Ports section (see below). If your control boxes are
plugged into the computer via USB ports, but the SRS application gives you an error
message "Not Connected", check Windows Device Manager if you have the two
corresponding COM ports in the devices list.
number.
If not, you need to reinstall drivers: http://dofreality.com/drivers.zip.
If even after rebooting your system, you still do not see the COM port please contact us
by email: sales@dofreality.com
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Setup Instructions DOF Reality M2
Each control box has its own port