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GETTING TO KNOW YOUR TACTACAM
Card is the best solution to this as it automatically deletes everything off
of the card. Directions on re-formatting SD Cards can be found online
on Tactacam FAQ's page.
THE CAMERA WILL NOT CONNECT TO WI-FI?
● Android: Go into settings, click on Wi-Fi, select FISH-I Wi-Fi, then
go into the Tactacam FISH-i App. If customer is at home/work, they
may need to go in and click the home/work Wi-Fi and click forget, then
connect to the FISH-i in the Wi-Fi settings.
● iPhone: If the Tactacam FISH-i Wi-Fi is not showing up, the custom-
er can reset the network settings and then it should show up.
● If the Tactacam FISH-i Wi-Fi is turning on and showing up but they
can't connect to it, another person's device may be connecting to it
before the customer can. This can happen in a busy setting like the
shop. Check to make sure the Wi-Fi light is blinking.
HOW DO I PLAYBACK THE VIDEOS? - Operating Systems and
Media Player
● Windows 7: 5k player
● Windows 8,9 and 10: VCL player
● Apple: QuickTime media player
● Android: MX player
● iPhone: Use the video player loaded on the phone by the factory
● Check tactacam.com for other video player options.
(844) 482-2822
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