LG 55CT5WJ Owner's Manual
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OWNER'S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it for future
reference.
55CT5WJ
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG 55CT5WJ

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55CT5WJ www.lg.com Copyright © 2021 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY PRECAUTIONS ....3 - Precautions for the AC Adapter and Power ..4 - Precautions for Moving the Product ......6 - Precautions for Installing the Product ....7 - Precautions for Cleaning the Product ....9 - Precautions for Using the Product.......10 - Precautions for Using the Remote control ..12 - Precautions for Experiencing Image Retention ..13 - Product Disposal ............13...
  • Page 3: Safety Precautions

    SAFETY PRECAUTIONS The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for its intended purpose. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 4: Precautions For The Ac Adapter And Power

    • Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord, make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorised service center for a replacement.
  • Page 5 • If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. - Otherwise, this may cause a fire or electric shock due to damage to the product. • Keep the power cord or AC adapter away from any heating devices. - The cord coating may melt and cause fire or electric shock.
  • Page 6: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Contact the service center before moving the product. - It may cause electric shock and damage the product. • Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. - You may be electrocuted or the product can be damaged.
  • Page 7: Precautions For Installing The Product

    Precautions for Installing the Product WARNING • Contact the service center before installing the product. - It can cause electric shock and damage the product. • Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near the product to prevent throwing things on the product screen.
  • Page 8 CAUTION • Install the product where no Electromagnetic Interference occurs. • If you install the product in a place that does not meet the recommended conditions, this may cause serious damage to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing. Please do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.
  • Page 9: Precautions For Cleaning The Product

    Precautions for Cleaning the Product WARNING • Keep the product clean at all times. - If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. • When you need to clean the inside of the product, you must contact the service center. - Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product.
  • Page 10: Precautions For Using The Product

    Precautions for Using the Product WARNING • Do not use the product in any environment with excessively high temperatures or humidity. • If you use the product for a long period of time, take a rest from time to time to protect your vision. - Extended viewing could result in impaired vision.
  • Page 11 • Do not use high voltage electrical goods near the product (e.g., a bug zapper). - This may result in product malfunction if it receives an electrical shock. • If there is a gas leak, do not touch the outlet, and open the windows for ventilation. - Otherwise, the product may cause fire or electric shock.
  • Page 12: Precautions For Using The Remote Control

    Precautions for Using the Remote control WARNING • Avoid places with high humidity. - It may cause electrical shock or damage the product. • Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. - It may cause fire and you may be injured.
  • Page 13: Precautions For Experiencing Image Retention

    Precautions for Experiencing Image Retention • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. - Use a screen saver when using the monitor for a prolonged period of time.
  • Page 14: Assembly And Preparation

    ASSEMBLY AND PREPARATION CAUTION • Always use genuine components to ensure safety and product performance. • The product warranty will not cover damage or injury caused by the use of counterfeit components. NOTE • The accessories provided with your product may vary depending on the model or region. •...
  • Page 15: Optional Accessories

    Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. Stand kit Screws ST-653TW Diameter 4.0 mm x Pitch 0.7 mm x Length 10.0 mm...
  • Page 16: Precaution When Using The Touch Pen

    Precaution When Using the Touch Pen When the tip of the touch pen is damaged as shown in the figure, replace it with a tip provided as an accessory. The touch pen can be mounted on the back cover of the product.
  • Page 17: Parts And Buttons

    Parts and Buttons The image may be different according to the model. Power On (Press) Quick Menu (Press Volume Control Menu Control Menu Selection (Press Menu Control Power Off (Press and Hold) 1 When the monitor is turned on, press the button one time.
  • Page 18: Camera

    Camera <Camera On> <Camera Off>...
  • Page 19: Ir Receiver And Status Indicator

    IR Receiver and Status Indicator The IR receiver, video conference camera and status lights of your PC are on the upper part of the product. IR receiver Camera On/Off Status Indicator : When the camera turns on, the indicator lights up, and when the camera turns off, the indicator lights turns off.
  • Page 20 Using Kensington Lock (This is not available for all models.) The Kensington security system connector is located at the back of the monitor. For more information on installation and use of this system, refer to the manual provided with the Kensington security system or visit  http://www. kensington.com .
  • Page 21: Installing On A Wall

    Screws which are longer than standard length may damage the inside of the monitor. A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents related to the use of non-standard screws.
  • Page 22 Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorised LG wall mount and contact your local dealer or qualified personnel to assist with the installation.
  • Page 23: Remote Control

    REMOTE CONTROL Using One:Quick Air Mouse NOTE • One:Quick Air Mouse is available only in One:Quick mode. The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AA) matching terminals to the labels inside the compartment, and close the battery cover.
  • Page 24 (POWER) Turns the monitor on or off. (MIC) This function is not supported. Number buttons Enter numbers. (One:Quick Mode) (Space) Press the spacebar. (One:Quick Mode) (Backspace) Press the backspace. (One:Quick Mode) (Volume Up/Down Button) Adjusts the volume level. (MUTE) Mutes all sounds. (Brightness) Adjusts the Brightness level.
  • Page 25: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 26: Using The Input List

    NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a DVI-D/ HDMI cable. • If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •...
  • Page 27: Troubleshooting

    TROUBLESHOOTING Ů Each model may have different points to check. Ů For information on your PC settings, refer to the Windows Help. Issues Related to Use • The power won’t turn on. - Check if the power cord is correctly plugged into the power outlet. - Try turning the power on after disconnecting the AC adapter and cleaning the contacting port.
  • Page 28 Issues Related to Screen (Colour) • Screen has poor colour resolution (16 colours). - Use PC settings to set the colour to 24 bits (True Colour) or above. • Screen colour is unstable or mono-coloured. - Check the connection status of the signal cable. Or, re-insert the PC graphics card. •...
  • Page 29 Issues Related to Touch • Touch does not respond. - Touch only works when Input is One:Quick Works/ USB-C. - This may occur when the USB cable between PC and product is not connected. Remove the USB cable and connect it again in 10 seconds.
  • Page 30 Image sticking • After-image appears when the product is turned off. - If you use a fixed image for a long time, the pixels may be damaged. Use the screen-saver function. - When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.
  • Page 31: Product Specifications

    Standby mode: ≤ 0.5 W Dimensions 1265 mm x 769.5 mm x 61.8 mm / 26 kg (Width x Height x Depth) / Weight * Power consumption was measured under LG TEST conditions. (Full White pattern, Maximum Resolution) * Touch Screen OS (Operating Windows 10...
  • Page 32: Pc Specifications

    PC Specifications AMD V1605B processor AMD embedded Graphics - Dynamically allocated system memory is utilized for processing large amounts of graphical data. - The amount of allocated memory depends on the amount of the system memory. System Memory DDR4 SODIMM 8 GB Storag Device 128 GB SSD : 2 Port...
  • Page 33 Wireless module(Intel 9260NGW) Specifications Wireless LAN (IEEE 802.11a/b/g/n/ac) Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 5150 to 5725 5725 to 5850 Bluetooth Frequency range (MHz) Output power (Max.) (dBm) 2400 to 2483.5 11.5 • As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
  • Page 34 HDMI/ USB-C (PC) Supported Resolution Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remark 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 720 44.772 59.855 1280 x 1024 63.981 60.02 1680 x 1050 65.29 59.954 1920 x 1080 67.5 3840 x 2160 67.5...
  • Page 35: Licenses

    HDMI Licensing Administrator, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.
  • Page 36 This product qualifies for ENERGY STAR®. Changing the factory default configuration and settings or enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR® certification. Refer to ENERGYSTAR.gov for more information on the ENERGY STAR®...

Table of Contents