Heat pump domestic hot water ................................4 Introduction ........................................5 Documentation ...................................... 5 Data plate ....................................... 5 App option Nilan User App ......................................6 Introduction ......................................6 Explanation of main screen items ..............................6 Temperature ......................................7 Ventilation ......................................7 Domestic hot water ....................................8 Air humidity ......................................
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Alarm list ......................................34 Troubleshooting Emergency mode .......................................37 Emergency operation domestic hot water ............................ 37 Emergency operation central heating ............................38 Domestic hot water ....................................39 Errors and solutions domestic hot water ............................39 Problems and solutions central heating ............................40 Product data EU/EC Declaration of Conformity ..............................41 Ecodesign data - Hot water production ............................
General information Safety Power supply CAUTION Always disconnect the power supply to the unit if an error occurs that cannot be rectified via the control panel. CAUTION If an error occurs on electrically conductive parts of the unit, alway contact an authorised electrician to rectify the error. CAUTION Always disconnect the power to supply to the unit before opening the unit doors, for instance for installation, inspection, cleaning and filter change.
ATTENTION When contacting Nilan with questions about the product, it is important to have the unit name and serial no. (SN) ready. From this information, the service department can find all information about the unit in question and thus help with information and answer questions about what the unit consists of/contains, and what software is used.
Introduction The following instructions are general and apply to all Nilan ventilation units. Some of the shown functions and settings may therefore not exist on your ventilation unit. The user settings that are applicable to exactly your ventilation unit will more or less correspond to those displayed in the Nilan User APP on your phone.
Temperature 1. Press “back” to return to the previous page. 2. You can set the room temperature by scrolling up or down with your finger on the icon. When the ventilation unit is operating in heating mode, the thermom- eter is red. In cooling mode it is blue, and during neutral operation orange. 3.
Domestic hot water 1. Press “back” to return to the previous page. 2. If you scroll down with your finger, you can read off the current temperature of the hot water. 3. You can set the domestic hot water by scrolling up or down with your finger on the icon.
Air humidity 1. Press “back” to return to the previous page. 2. Here you can set the value for low level of humidity between 15– 45%. 3. Here you can set the fan speed level for low humidity between level 1 – 3. You can also deactivate the function.
Filter replacement 1. Press “back” to return to the previous page. 2. Here you can set the amount of days between filter replacements. 3. Here you can reset the alarm for filter replacement. 4. Here you can turn off the ventilation unit before filter replacement and turn the unit on again afterwards.
Control panel Functions in the control panel Main screen elements The main screen of the HMI panel shows the information and the settings options that a user mostly requires. 1. Shows the current room temperature in the dwelling, measured via the extract air 2.
Settings options on the main screen The settings options which the user needs in daily life can all be controlled from the main screen of the panel. If you press current fan speed level, the If you press current room temperature, If you press the current hot water set fan speed level will be displayed.
Settings menu overview The settings menu is constructed to make it easy to navigate through. You navigate through the settings menu by pressing the arrow below or above. If you want to access a menu, tap the text for that menu and it will open.
General information A ventilation unit from Nilan can last for many years if it is properly serviced and maintained. Ventilation units are often hidden away, and they are therefore rarely given attention in everyday life. But just as you maintain your car, your ventilation unit will need servic- ing regularly to keep it functioning properly.
Illustration of filter change 1.Before opening the door, turn off the unit on the user 2. Turn the thumb screws in the door at the top right of panel under ”Operation” in the settings menu.. the unit and open the door. 3.
Annual maintenance General cleaning The ventilation unit should be cleaned on the inside once a year. Dust can slip through the filters and mix with dampness from the ex- tract air. WARNING Stop the ventilation unit on the control panel and switch off the power supply for the unit before opening its front door. You may want to remove dust with a vacuum cleaner before wiping the ventilation unit inside.
Checking the sacrificial anode A sacrificial anode is mounted in the hot water tank to protect the tank from corrosion. The sacrificial anode is electrically monitored and it is important to replace it immediately after an alarm is detected in the control panel. It depends on the water quality, installation and consumption how long it will take between replacements.
It is important that the ventilation unit is not turned off for lengthy periods of time, as this may cause problems with condensate water in the duct system. > Unit turn on/turn off > Unit turn on/turn off > Compact P Settings: Off / On Standard setting: Description: The ventilation unit is “Off”...
The "Heating" and "Cooling" functions override the week program. If a week program has been activated, the mode will automatically shift to “Auto” when the week program next changes. > Operating function > Operating function > Compact P Settings: Auto / Cooling / Heating Standard setting:...
You can read off current operating data for the ventilation unit. This will allow you to check that the unit operates satisfactorily and to identify the cause of potential alarms. >Show data > Compact P > Operating state Description: Shows in which operating setting the ventilation unit is running.
> Current capacity Description: Shows the capacity of the compressor in %. > HP pressure Description: Shows high pressure (if pressure transmitter has been installed). > LP pressure Description: Shows low pressure (if pressure transmitter has been installed). > Inverter Description: Shows inverter alarm.
Week program You can program the ventilation unit to run in accordance with specific settings at fixed times during the day and week via a week pro- gram. On the main screen in the top right side an icon will be displayed when the week program is active >...
Settings for hot water production have been set at the factory, but it may be necessary to adjust them to meet the exact requirements of the user. > Domestic hot water > Compact P > Supplementary electric heat- Settings: Off / 5 85 ºC...
Humidity control The primary purpose of ventilation is to extract humidity from the house so it does not damage the building, and to achieve a good in- door climate. During long periods with sub-zero temperatures, air humidity in the house may fall to a level that is critical for the build- ing and for the indoor climate.
Control This menu is only displayed if a CO -sensor has been installed, and the function has been chosen under Service settings. ATTENTION A CO sensor is not a standard part of all ventilation units, but may be purchased as an accessory. If the number of people using a building varies considerably, controlling ventilation through the CO level in the extract air may be a good solution.
Air exchange Low humidity in the dwelling can be prevented by reducing ventilation at low outdoor temperatures. This function is useful for instance in countries with regular sub-zero temperatures and at high altitudes where the outdoor air is very dry. >...
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> Low temp. compr. start Settings: 0 -15 °C / Off / 0 15 °C Standard setting: Description: Here you indicate whether the heat pump is to start up at low outdoor temperatures, even if heating is not required. Off means that the function has been deactivated.
Filter alarm ATTENTION It is important to change the filters regularly and when needed. Dirty filters reduce the efficiency of the ventilation unit and result in a poorer indoor climate and higher power consumption. From factory, the filter alarm has been set to signal filter replacement every 90 days. You can set the timer to fit the level of pollution in the area where the ventilation unit has been installed.
AIR module Settings for the air to water heat pump. > AIR module > Heating - cooling simultane- Settings: No / Yes ously Standard setting: Description: If you press “yes” here, the central heating will be on while cool- ing is provided by the ventilation at the same time. >...
Alarm list Compact Alarm list The following list applies to Compact ventilation units with the CTS602 control. The events are divided into the following categories: Warning Operation continues, but an incident has occurred that should be kept in mind. Alarm Operation is partially or completely stopped as it is a critical fault that needs immediate attention.
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The room When the room temperature is below 10°C, Heat up the house and reset the alarm. temperature is too the unit will stop in order to prevent further cooling of the house. This may, for instance, be during a period when the house is unoccupied and the heating sys- tem is off.
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Low pressure alarm The airflow over the surfaces in cooling Make sure that air is blown into the house. mode is to low. Make sure the filters are clean. Check that the outdoor air intakes is not blocked. Reset alarm. Contact service if the above does not solve the problem.
GEO / AIR Alarm list The following list applies to ventilation units with the CTS602 control. The events are divided into the following categories: Warning Operation continues, but an incident has occurred that should be kept in mind. Alarm Operation is partially or completely stopped as it is a critical fault that needs immediate attention. Type Display text Description / cause...
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TColdRet Open T14 Cold return temperature open connec- Check cable and connectors. tion. Measure the resistance in the temperature sensor. TColdRet Short T14 Cold return temperature short-cir- Check cable and connectors. cuited. Measure the resistance in the temperature sensor. Tevap Open T23 Evaporator sensor temperature open Check cable and connectors.
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Heat pump over- Supply temperature too high (condition Check hot side pump/overflow valve on heat total stop). high temperature side. Check electric sup- ply heater against overheating. Legionella failed Anti Legionella function has timed out Check electrical heaters and supply of heat twice.
Emergency mode Emergency operation domestic hot water If an error occurs in the controller or components in the Compact P, and the unit therefore stops, it will not be able to produce domestic hot water. If the installer is not able to come right away or the error happens outside the opening hours, and you therefore cannot contact the in- staller, there is a possibility to get hot water by setting the unit into emergency mode.
Emergency operation central heating If an error occurs in the controller or components in the AIR air/water heat pump, and the heat pump therefore stops, it will not be able to heat up the house by the central heating. If the installer is not able to come right away or the error happens outside the opening hours, and you therefore cannot contact the in- staller, there is a possibility to heat up the house by setting the heat pump into emergency mode.
Domestic hot water Errors and solutions domestic hot water Problem Possible cause Solution The unit produces insufficient domestic The filters may be blocked so that Change the filters and, if necessary, hot water. insufficient air is reaching the unit. change the filter change period to a This can occur if the filters are not shorter Interval.
Central heating Problems and solutions central heating Problem Possible cause Solution The telestates call for heat, but the heat During the spring and autumn transition If you still want to heat in some rooms, pump does not start periods, some space telestates may call despite the average temperature of the for heat, but the heat pump does not house being warm enough, you can acti-...
Ecodesign data - Hot water production Consumer profile, water heater L (large) Energy efficiency class Energy efficiency for water heating - average climate Annual electricity consumption - average climate 1081 kWh/annum Temperature settings on the thermostat 10 - 65 °C Sound power level LWA 46 dB(A) The water heater can function outside peak load periods (Smart-grid)
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Item Symbol Value Unit Item Symbol Value Unit Rated heat output Prated 5,21 Seasonal space heating ŋ energy efficiency * Declared capacity for heating for part load at indoor temper- Declared coefficient of performance or primary energy ratio ature 20 °C and outdoor temperature of T for part load at indoor temperature 20 °C and outdoor tem- perature T = -7 °C...
The environment - part of the solution At Nilan A/S we recognize our responsibility in minimizing the environmental impact of our products. We consider the impact on the environment in all aspects of production, operation and subsequent disposal. We recognize our responsibility in minimizing consumption of resources.
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