Care And Cleaning; Troubleshooting - GE G9OAABSSPSS Owner's Manual

Care and Cleaning

before beginning cleaning.
2. Clean the glass door with a sponge, soft cloth, or
nylon pad and sudsy water. Do not use a spray
cleaner.
3. Remove slide rack and bake pan; wash in soapy water
To remove stubborn spots, use a polyester or nylon
pad.
NOTE: DO NOT put the air fry basket, baking pan,
baking rack, or crumb tray in the dishwasher.
Accessories are not dishwasher safe.
4. Remove crumb tray using the handle and dispose
of crumbs. Wipe tray with a damp cloth and dry
thoroughly before placing back into the oven.
5. Wipe the outside of the oven with a damp cloth or
sponge. Dry thoroughly.

Troubleshooting

Save time and money! Please review the following troubleshooting chart before contacting Customer Support.
Problem
The oven does not turn on or fails
to get hot.
Oven omits a burnt smell.
Heater tubes turn off during
cooking.
Smoke comes out.
The food is undercooked after
recommended time.
The food is not evenly cooked.
The food is not crispy after using
Air Fry mode
If the problem persists after trying these solutions, please contact GE Appliances Customer Support. See page 12
for Customer Support contact information.
10
Possible Solution
1. Check that the oven is properly plugged into a power outlet.
2. The timer is not set. Rotate the Time knob to the desired cooking time.
Ensure that the cooking time is appropriately set and that food is not being overcooked.
Fats, oils, and sauces that have dripped onto the lower heating elements may cause some smoke or
burning smell during oven operation.
Ensure that the baking tray, oven rack, and drip tray are thoroughly clean before each use.
The heater tubes turn on/off to control temperature. It is not a malfunction.
The fat from the food sticking to the heater may cause smoke during cooking especially using "Broil"
menu. Set lower temperature if necessary.
1. Too much food has been added to the oven.
2. The oven temperature was set too low.
1. Too much food has been added to the oven.
2. The food items are placed too closely together.
3. Some foods require flipping halfway through the cooking time to ensure even browning.
1. The food items are placed too closely together.
2. The food was not dry enough
6. Do not attempt to clean the heating elements. Any
food that comes into contact with the elements will
COOKING CONTAINERS
Only metal, oven-proof glass or ceramic cookware
without glass lids are recommended for use in this oven
Follow the manufacturers' cleaning instructions to clean
each of these products.
49-9000013 Rev. 0