Ikea Guarantee - IKEA FINSMAKARE Manual

ENGLISH

IKEA guarantee

How long is the IKEA guarantee valid?
This guarantee is valid for 5 years from the
original date of purchase of Your appliance
at IKEA. The original sales receipt is
required as a proof of purchase. If service
work is carried out under guarantee, this
will nor extend the guarantee period for the
appliance.
Who will execute the service?
An IKEA authorized service partner network
will provide the service.
What does this guarantee cover?
The guarantee covers faults of the
appliance, which have been caused by
faulty construction or material faults from
the date of purchase from IKEA. This
guarantee applies to domestic use only. The
exceptions are specified under the headline
"What is not covered under this
guarantee?" Within the guarantee period,
the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible
for repair without special expenditure and
that the fault has been caused by faulty
construction or material faults covered by
the guarantee. On these conditions the
respective local regulations are applicable.
Replaced parts become the property of
IKEA.
What will IKEA do to correct the problem?
IKEA appointed service provider will
examine the product and decide whether it
is covered under this guarantee. If
considered covered, IKEA service provider
or its authorized service partner will then
either repair the defective product or
replace it with the same or a comparable
product.
What is not covered under this
guarantee?
• Normal wear and tear;
• Deliberate or negligent damage,
damage caused by carelessness, failure
to observe operating instructions,
incorrect installation or by connection to
the wrong voltage; damage caused by
chemical or electro-chemical reaction,
rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions;
• Consumable parts including batteries
and lamps;
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible color differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings (these parts
will only be covered by the guarantee if
the service center confirms that they
have been caused by production faults).
• Cases where no fault could be found
during a technician's visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by improper installation.
• Damage during the use of the appliance
in a non-domestic environment i.e.
professional or other use associated with
business activities.
• Transportation damages. If a customer
transports the product to their home or
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