Samsung RZ20 Series User Manual page 15

troubleshooting
PROBLEM
The appliance is
not operating at all
or the temperature
is too high or low.
There are unusual
noises.
The front corners
and sides of
the appliance
are warm and
condensation
starts to form.
You can hear a
liquid bubbling in
the appliance.
There is a bad
smell inside the
appliance.
CHEST FREEZER.indb 15
SOLUTION
Check the Freezer for the following:
• Check if the power plug is correctly connected.
• Check if the power fuse is blown.
• Is the temperature control or control panel correctly set?
• Does sun shine on the appliance or are there any heat sources nearby?
• Is the back of the appliance too close to the wall?
• Do not store the hot food till it comes to room temperature.
• Did you leave the freezer with freezer door open for a long time?
If a problem occurs, contact your service agents.
• Check if the appliance is installed on a stable and even floor.
• Is the back of the appliance too close to the wall?
• Have any foreign objects fallen behind or under the appliance?
• Is the noise coming from the compressor in the appliance?
• A ticking sound occurs when the various accessories contract or expand.
• Heat-proof pipes are installed in the front corners of the appliance to prevent
condensation from forming.
When the surrounding temperature rises, this may not always be effective.
However, this is not abnormal.
• In very humid weather, condensation may form on the outer surface of the appliance
when the moisture in the air comes into contact with the cool surface of the
appliance.
• This is the refrigerant, which cools the inside of the appliance.
• Is there any spoiled food inside of the Freezer?
• Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.
• Clean out your Freezer periodically and throw away any spoiled or suspect food.
English - 15
2016. 2. 24. 2:37