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Warranty
12 Warranty
You will receive a 12-month factory warranty on your device, beginning on the date of the
invoice.
Karl-Heinz Häussler GmbH produced your device in accordance with the technological
state of the art. All devices that leave our factory are made from high-quality materials and
were thoroughly inspected.
Warranty services
Dear Customers,
Thank you for the trust you have shown in Häussler by purchasing your new device. We are
pleased that you decided in favour of quality. The warranty period is 12 months from the
invoice date; the warranty coverage is legally fixed at 24 months. Warranty services do not
lead to an extension of the warranty period.
The following are excluded from the warranty:
All wearing parts such as drive belts,
fragile parts,
damage that has resulted from improper use,
damage that has resulted from ignoring the operating instructions, and
devices whose serial number has been changed, damaged, or removed.
We will remedy defects free of charge if they
are proven to be due to material or processing faults on the manufacturer side,
were immediately reported after discovery, and
were reported to us within the warranty period.
We will invoice all services, e.g., repairs, that we provide in addition to warranty services.
They include transport, packaging, and travel time to and from the site. Parts that have
been replaced will become our property or must be returned to us free of charge. Further
or other claims, in particular those for compensation for damage caused outside the
products, are excluded unless manufacturer liability is legally mandated.
Post-warranty period service
Of course we will also be there for you after the warranty period expires. In the event
of function-related faults, send us a description of the problem. Please include your
telephone number for further questions. You can also contact our customer service centre.
Service telephone number: +49 73 71/93 77-13
Our currently valid terms & conditions are a further basis. The place of fulfilment and
jurisdiction is 88499 Riedlingen, Germany.
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